Poor reflection of Wyndham/Ramada
Parking was in a muddy field next to the hotel. Lobby, elevators and hallways were dirty and unkept.
Proximity to airport
- Called for shuttle at 7pm, said one would come to get me at airport and no one ever showed up. Called back multiple times but no one answered the desk. Ended up having to get an uber. - There was dirt on my mirror. - Very loud. Not just planes but people, building, etc. - at all hours of the night.
My wife and I were bitten by bed bugs. Her rashes are really bad. This hotel was not very clean and that is clear by the rashes. Do not stay here. The floors are uneven, the water does not wash off the soap and overall I would not recommend this to anyone. All of the doors from the outside were propped open and anyone can enter the building at any time. Poor hygiene at this location. If I could give it less than a star I would.
Bed bugs. Uneven floors. Dirty carpets.
Friendliness. location. transportation to airport
Nothing really. We had to leave before breakfast. It would be nice if they put out bagels or something for early travelors
The staff was very nice. And the rooms were nice apart from the furniture needing some TLC
Parking area wasn't the greatest. Built for very small cars
Clean fast service
Congested parking lot
The price was great for the value
Restaurant right next door
The bar opened directly into the lobby with no door......some over-indulgers making a bit too much noise and maybe not appropriate for children during check in right by the entrace to the bar.
It was great stay staff maid were great!
How friendly the maid are!
I liked everything
Good room, average facilities
For the same price, I've stayed in mich better-looking places. The room was fine, but the hallway had a smoke smell and looked stained and disorganized. Overall it was good for staying the night.
Front desk staff, in particular Hazel, were outstanding. I was extremely impressed with their efficiency, professionalism, and courtesy. I would stay here again just based on the above mentioned staff alone. Thank you!
They had Directv for the tv service.
staff was ghetto. The blonde lady at the desk broke up with her boyfriend and was telling every customer how much she hated her new job. The other tall dark lady kept trying to blame everything on the airlines instead of just trying to fix the problem or help the customers out. Breakfast was basically gone by 9:45 even tho it went until 10 am. Shuttle service took close to an hour to pick us up.
Refresh at this Ramada Houston Intercontinental Airport South hotel located just minutes from the Houston Intercontinental Airport near major business campuses including Haliburton. Also nearby are the Museum of Fine Arts, The Space Center Houston, golfing, and many local restaurants. After a day of business or leisure, relax at this hotel with complimentary wireless Internet access, complimentary breakfast, complimentary airport shuttle service, fitness center, outdoor pool, hot tub, onsite bar, meeting space and 24-hour business center. Hot tub suites, smoke-free and handicapped-accessible rooms are available. There is no charge for children 17 and under with an adult.
Based on 1,811 reviews
Policies vary by room type and provider.