Pros (+) The bed and pillows confortable
Cons (-) La atención en la recepción y al menos deberían recoger la basura todos los días...
4 stars
Royal Sonesta Houston Galleria
Photos of Royal Sonesta Houston Galleria
Overview
Royal Sonesta Houston Galleria offers guests modern furnishings and a dose of southern hospitality. This AAA Four Diamond rated hotel is the ideal spot for business travelers, couples, and families who want truly relaxing and atmospheric lodgings while in Houston.
Located just a few miles from George Bush Intercontinental and William P. Hobby airports, Royal Sonesta Houston Galleria is near all the sights and sounds of upper Houston. The hotel is conveniently situated near many museums, theaters, and restaurants, as well as Houston Zoo, Uptown Park gardens and entertainment, Memorial Park golf course, and Minute Maid Park, home of the Astros.
Accommodations are spacious and well-appointed. Guests may choose Deluxe Rooms with several bed choices, flat screen TVs, and minifridges, One Bedroom Suites with living area and whirlpool tub, Governor King Suites with exclusive lounge privileges, dining for eight, and turndown services, as well as accessibility-friendly rooms and more.
For dining, guests can enjoy breakfast, lunch, and dinner at ARA for fine global cuisine, Launch for café goodies, and Axis Lounge for small plates and exceptional drinks.
Guests can enjoy access to a 24-hour fitness center and a fifth-floor outdoor pool. There are also laundry facilities, business services, and friendly concierge attendants who can point you to the area’s finest attractions and dining hotspots. Its massive event space is perfect for weddings and business conferences.
Whether in Houston for work or fun, a stay at Royal Sonesta Houston Galleria will keep guests feeling refreshed, steeped in comfort, and looking forward to a future visit.
Latest deals for Royal Sonesta Houston Galleria
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Royal Sonesta Houston Galleria
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Lockers
- Telephone
- Storage available
Basics
- Wi-Fi (surcharge)
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Shuttle service
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
- Smartphone dock
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Pool and spa
- Hot tub
- Outdoor pool
Bathroom
- Hairdryer
- Bathrobe
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Things to do
- Gift shop
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Royal Sonesta Houston Galleria
7.4
Good
1712 verified ratings
Wonderful
872
Very good
265
Good
200
Okay
105
Fair
105
Mediocre
58
Poor
107
Summary of reviews
Guests say
Guests appreciated the great location of the hotel and some mentioned helpful staff. However, many reviews highlighted significant issues with cleanliness, including unclean linens and trash in rooms. Additionally, the service was criticized for being lacking, especially regarding parking and customer support.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.3 out of 10
149 reviews
8.6 out of 10
1 review
8.8 out of 10
14 reviews
All reviews
Cons (-) First night my stay , my room # 504 was close to sport and swimming area ,and all night when people were using the room , the sound of the door was annoying and I could not sleep well , so next day morning I asked the reception to change my room and she did it immidiately to # 704 , and second night of stay was ok .
Pros (+) Great location less than 10 minutes to everything downtown.
Cons (-) Walls are paper thin
Pros (+) Ok facility. Ok location. Breakfast was good in restaurant. Crowded.
Cons (-) Upstairs lounge was closed for weekend. Would have been nice if the staff had told me of that prior to charging me at checkin. Room is small.
Pros (+) Layout of room. location
Cons (-) Dog barking
Pros (+) All staff is very friendly and helpful The room was very large and accommodating The meeting rooms very conveniently located
Cons (-) Was not happy valet parking $32 per day
Pros (+) Beautiful hotel, atmosphere perfect.
Cons (-) I only got to stay one night.
Pros (+) The hotel was beautiful and everyone was so friendly and helpful!!!!
Cons (-) We had to pay for parking.
Pros (+) the staff was extremely friendly and the location is perfect for getting around. The rooms were clean and the hotel was beautiful. Would definitely stay again.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
Guests can enjoy breakfast, lunch, and dinner at ARA for fine global cuisine, Launch for café goodies, and Axis Lounge for small plates and exceptional drinks.
Are there any nearby attractions worth visiting?
The hotel is conveniently situated near many museums, theaters, and restaurants, as well as Houston Zoo, Uptown Park gardens and entertainment, Memorial Park golf course, and Minute Maid Park, home of the Astros.
What are the common concerns about the hotel's parking?
Some guests have expressed concerns about self parking being a nightmare and the high cost of parking.
What are the pros and cons of the hotel's staff and service?
Many guests have praised the friendly and accommodating staff, while some have mentioned issues with rude or unhelpful staff members.
What can guests expect from the hotel's room amenities?
Guests can expect spacious and well-appointed accommodations with several bed choices, flat screen TVs, and minifridges. However, some guests have mentioned that the rooms look old and some amenities were lacking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Self-Parking Alternatives
Some guests found the self-parking experience to be challenging. It might be worth exploring alternative parking options nearby to avoid potential inconvenience.
Request a Room Upgrade
A few guests reported issues with the standard rooms, such as outdated furnishings and limited amenities. Consider requesting a room upgrade for a more comfortable and modern experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as the Gerald D. Hines Waterwall Park, Houston Arboretum & Nature Center, and Memorial Park, which are all within a short distance from the hotel.
Check for Special Deals
While the hotel offers various amenities, some guests found the overall cost, including added fees, to be higher than expected. It may be beneficial to check for special deals or packages to enhance the overall value of your stay.
Inquire About Housekeeping Services
Several guests mentioned issues with room cleaning services. It's advisable to clarify the housekeeping schedule and any related procedures upon check-in to ensure a comfortable stay.
Utilize the Shuttle Service
Guests appreciated the convenience of the hotel's shuttle service. Take advantage of this amenity to explore the nearby shops, restaurants, and attractions without the hassle of driving or parking.
Consider Room Location
Guests reported varying experiences based on room location, with some mentioning noise or inconvenience. When making a reservation, consider requesting a room away from high-traffic areas for a quieter stay.
Enjoy Dining at ARA
Guests praised the fine global cuisine at ARA. Consider dining at the hotel's restaurant for a convenient and enjoyable culinary experience during your stay.
Plan Ahead for Room Service
If you prefer room service, it's advisable to plan ahead and schedule the service to avoid any inconvenience during your stay.
Location
2222 West Loop South, Houston, TX 77027
What's nearby
- Lakewood Church1.7 mi
- Buffalo Bayou Park3.4 mi
- Rice University4.2 mi
- Museum of Fine Arts4.2 mi
- Houston Museum of Natural Science4.4 mi
- Houston Zoo4.5 mi
- Hermann Park4.6 mi
- Sam Houston Park5.3 mi
- Co-Cathedral of the Sacred Heart5.4 mi
- Downtown Houston5.4 mi
- Houston Theater District5.6 mi
- Houston JPMorgan Chase Tower5.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Royal Sonesta Houston Galleria
Low season | December |
|---|---|
High season | May |
Average price (weeknight) | $353 |
Average price (weekend night) | $219 |
When to book a room at Royal Sonesta Houston Galleria
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Royal Sonesta Houston Galleria
FAQs when booking at Royal Sonesta Houston Galleria
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Value for money | 7.1 |
|---|---|
Distance to city center | 5.5 mi |
Nearest Airport | Houston Hobby |
Distance to airport | 12.7 mi |