everything was fabulous .... with the exception of the wine list.
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Amenities at The Royal Sonesta Houston Galleria
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Reviews of The Royal Sonesta Houston Galleria
7.8
Good
1779 verified ratings
Wonderful
907
Very good
270
Good
205
Okay
112
Fair
103
Mediocre
61
Poor
121
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location, with many finding it close to attractions and useful for their needs. Some staff members, particularly at reception, were highlighted for their friendliness and helpfulness. However, several guests expressed dissatisfaction with service, citing issues like unhelpful or unfriendly staff, billing problems, and lack of assistance with luggage. Cleanliness was generally acceptable but not outstanding, with a few complaints about dated or dirty areas. Room size and comfort received mixed feedback, and there were notable concerns about safety and security, including incidents involving staff and building maintenance.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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8 out of 10
1101 reviews
7.5 out of 10
246 reviews
8.7 out of 10
38 reviews
8.6 out of 10
9 reviews
All reviews
Rooom size and comfort was great just need more Tesla chargers
Pros (+) The bed and pillows confortable
Cons (-) La atención en la recepción y al menos deberían recoger la basura todos los días...
Cons (-) First night my stay , my room # 504 was close to sport and swimming area ,and all night when people were using the room , the sound of the door was annoying and I could not sleep well , so next day morning I asked the reception to change my room and she did it immidiately to # 704 , and second night of stay was ok .
Pros (+) Great location less than 10 minutes to everything downtown.
Cons (-) Walls are paper thin
Pros (+) Ok facility. Ok location. Breakfast was good in restaurant. Crowded.
Cons (-) Upstairs lounge was closed for weekend. Would have been nice if the staff had told me of that prior to charging me at checkin. Room is small.
Pros (+) Layout of room. location
Cons (-) Dog barking
Pros (+) All staff is very friendly and helpful The room was very large and accommodating The meeting rooms very conveniently located
Cons (-) Was not happy valet parking $32 per day
Pros (+) Beautiful hotel, atmosphere perfect.
Cons (-) I only got to stay one night.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options available at the hotel?
Guests can enjoy breakfast, lunch, and dinner at ARA for fine global cuisine, Launch for café goodies, and Axis Lounge for small plates and exceptional drinks.
Are there any nearby attractions worth visiting?
The hotel is conveniently situated near many museums, theaters, and restaurants, as well as Houston Zoo, Uptown Park gardens and entertainment, Memorial Park golf course, and Minute Maid Park, home of the Astros.
What are the common concerns about the hotel's parking?
Some guests have expressed concerns about self parking being a nightmare and the high cost of parking.
What are the pros and cons of the hotel's staff and service?
Many guests have praised the friendly and accommodating staff, while some have mentioned issues with rude or unhelpful staff members.
What can guests expect from the hotel's room amenities?
Guests can expect spacious and well-appointed accommodations with several bed choices, flat screen TVs, and minifridges. However, some guests have mentioned that the rooms look old and some amenities were lacking.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Self-Parking Alternatives
Some guests found the self-parking experience to be challenging. It might be worth exploring alternative parking options nearby to avoid potential inconvenience.
Request a Room Upgrade
A few guests reported issues with the standard rooms, such as outdated furnishings and limited amenities. Consider requesting a room upgrade for a more comfortable and modern experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as the Gerald D. Hines Waterwall Park, Houston Arboretum & Nature Center, and Memorial Park, which are all within a short distance from the hotel.
Check for Special Deals
While the hotel offers various amenities, some guests found the overall cost, including added fees, to be higher than expected. It may be beneficial to check for special deals or packages to enhance the overall value of your stay.
Inquire About Housekeeping Services
Several guests mentioned issues with room cleaning services. It's advisable to clarify the housekeeping schedule and any related procedures upon check-in to ensure a comfortable stay.
Utilize the Shuttle Service
Guests appreciated the convenience of the hotel's shuttle service. Take advantage of this amenity to explore the nearby shops, restaurants, and attractions without the hassle of driving or parking.
Consider Room Location
Guests reported varying experiences based on room location, with some mentioning noise or inconvenience. When making a reservation, consider requesting a room away from high-traffic areas for a quieter stay.
Enjoy Dining at ARA
Guests praised the fine global cuisine at ARA. Consider dining at the hotel's restaurant for a convenient and enjoyable culinary experience during your stay.
Plan Ahead for Room Service
If you prefer room service, it's advisable to plan ahead and schedule the service to avoid any inconvenience during your stay.
Location
2222 West Loop South, Houston, TX 77027
What's nearby
- Lakewood Church1.7 mi
- Buffalo Bayou Park3.4 mi
- Rice University4.2 mi
- Museum of Fine Arts4.3 mi
- Houston Museum of Natural Science4.4 mi
- Houston Zoo4.5 mi
- Hermann Park4.6 mi
- Sam Houston Park5.3 mi
- Co-Cathedral of the Sacred Heart5.4 mi
- Downtown Houston5.5 mi
- Houston Theater District5.6 mi
- Houston JPMorgan Chase Tower5.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Royal Sonesta Houston Galleria
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | February | $152 | $128 |
Cheapest month to stay with an average 31% drop in price. | Most expensive month to stay with an average 124% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The Royal Sonesta Houston Galleria
Which month has the cheapest rates at The Royal Sonesta Houston Galleria?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Royal Sonesta Houston Galleria is August, with an average nightly rate of $118. The most expensive month is June at $218 per night.
What is the cheapest day to book The Royal Sonesta Houston Galleria?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Royal Sonesta Houston Galleria is Saturday, with an average nightly rate of $115. The most expensive day is Monday at $250 per night.
How far in advance should you book The Royal Sonesta Houston Galleria?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Royal Sonesta Houston Galleria, book around 4 weeks in advance. This could save you approximately 28% compared to booking last minute.
KAYAK's top tips for your stay at The Royal Sonesta Houston Galleria
FAQs when booking at The Royal Sonesta Houston Galleria
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
5.5 mi | Houston Hobby | 12.7 mi |