The pool was nice. The grounds were in good shape. The proximity to the beach was good. The bathrooms were large.
The A/C units in all of the rooms leak water out of the ceiling vents onto the floor. They also clearly have a mold problem in the A/C system (our first room smelled very badly--we changed rooms and the second had the same problem.) The A/C system serves all rooms. Customer service was not good. When we asked them to put us in a room that didn't smell of mold, we were directed to talk with an outside turnaround consultant on the premises who the hotel has hired to make the hotel a profitable concern. He would not tell me his name. But he did tell me that we were mistaken, that the rooms did not smell and there was no mold problem. Full stop. No attempt to remedy an unhealthy, and frankly disgusting room experience. We promptly left (without receiving a requested refund for our unused nights) and went to another hotel. It was worth the added expense. This place is not a place anyone should be forced to stay.
When you stay at Ana Mandara Hue Beach Resort in Phu Vang, you'll be by the sea and steps from Thuan An Seaside. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Phu Vang? This resort has 3767 square feet (350 square meters) of space consisting of a conference center and a meeting room. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Based on 524 reviews
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