Kempinski Hotel Huizhou

Used to stay in Renaissance, this time changed to Kempinski, a re-visit after 5 years. The front desk staff are nice, especially Linda, who escort me to the life lobby and show me to Kaisa Mall佳兆业广场assess from hotel. The hotel location is great with easy assess to shopping mall and 云山东路 with many hotpot and local eatery. Breakfast

The fridge in the room is not working. Staff are helpful enough to bring a bucket of ice for use.

The room met my requirement. and it's nearby shopping mall, it's easy for me to resolve the supper; and my foreign colleague can shopping.

The breakfast is not rich.

The room is of good size. Breakfast has a good collection of food with good service.

Hotel is surrounded by unnecessary barriers which made it difficult to access / exit on foot.

Nice facilities and clean spacious room

Excellent breakfast. Huge selection, however as very few speaks english its difficult to find out what they are serving. So we ended up eating continental food, which was quite fine. The suites booked was excellent and very comfortable. Pool area was well-maintained and the kids loved the kids pool. Tiffany from guest relations made our stay perfect. Will definately love to come back again.

I expected the club lounge to be open all day. However the club lounge only opens at specific times. Its clean and maintained. The afternoon tea has very limited items, such as fruit, biscuites and drinks. However, prior to our arrival I have asked the lounge to help us out with vegetarian food. It was a please to realize that they had actually acted upon it to meet our preferences. Thansk for that