Hummelstown Hotels

I was able to check in early.

My room had a urine smell, turns out it was on the curtains. I let the front desk know, they didn't seem to care. The top bed spread also had a stain on it.

Staff wasn't that friendly.

The staff was very courteous.

I booked our hotel over a month out. I wanted a king size bed and a nice room. We had a king-size bed but we are in a room with a water everywhere time you showered and we are directly across from the elevator. Because we hadn't realize the shower till the next morning the contact at the front desk and we could only get a roo with 2 queen beds in a room that was adjoining very loud people. Having a Keurig coffee maker in the room didn't help because our staff did not bring us k cups. I was also not allowed to use my AAA discount because of the way I booked, which did not allow me to percent discount for complementary breakfast tickets All in all it was not a bad hotel, but for the money I would definitely look around a lot more and probably stay elsewhere.

Not only was this hotel 5 minutes away outside the Hershey gate, it was exactly what we needed. The hotel was clean with all the amenities it said it had it full working order. We intend on staying here whenever we have the opportunity.

One staff member at the desk had an attitude, but that should not be a deciding factor.

Clean room

The check in took a hour, plus told me that i dont hace a room, they gave a room with one bed only. Now they say that supposed to give a couple a mobille beds, now after a hour and kids in need to sleep the front desk guy told that there is no keys. Finally after two hour and stress i slept like a camping

Pool was open late and the free pancakes till midnight was a great bonus. The free breakfast in the morning was much better than expected. Overall great experience.

Easy check in and check out, very quick, especially if you are in a rush. Breakfast was great!! Staff was very friendly, rooms were great, and the beds were comfy!! Also very close to all of the Hershey attractions!!

The beds/pillows! I must say that I've never slept this well before in a hotel! The breakfast was good too.

Nope...eveything wad great!

The hotel room was a gift while I was traveling with a friend! The hotel is different looking. The hotel staff was polite and kind and the hotel smelled so fresh and clean!!! Like visiting your Aunt's. The beds were comfortable and the wifi was wonderful. Amazing price!

The night person forgot to mention we had late check out and the maid opened the door while we were still asleep. I was so out of it I sadly yelled "no". I apologized when we checked out. The toilet in our room didn't flush well.

Clean quiet room within close proximity to Hershey park. Good complimentary continental breakfast for a quick meal before heading out in the morning.

The carpets and bed covers need to be replaced. The exterior of the building is looking old as well.

Walking in to the room noticed a hole in the wall behind the door. Then in the bathroom a wet wash colth was haning around the shower head.... beakfast was not good prepreparaed eggs and soggy potatoes. Will not stay in a quailty hotel again unless last resort.

Staff very nice and friendly good value, you need a car it's a bit away from the town centre, but you need a car in Hershey anyway

Front desk staff wasn't very pleasant .

The shuttle drivers were especially friendly and prompt. The front desk staff was helpful, especially is providing a list of local restaurants.

The wifi didn't work in our room, despite assistance from the front desk staff.

accommodating, clean beds & bathroom

The staff was so polite and provided great customer service.

Room was very spacious and clean. Loved the two bedrooms with separate TV's. Kitchen area with large fridge and micro a bonus. Lots of towels and supplies provided.

Breakfast was minimal. Pool was not heated.

This place is a great value. Not a luxury hotel by any means, but you can't beat the price and the room was clean. Waffle iron, indoor pool (tons of chlorine). Sold

Milk was a little off. Loads of chlorine in the pool.

Room was very clean and comfortable, close to Hershey park.

After a horrible stay at coco inn . My mother was very sick her hips still hurt her from the beds in the room. The staff at best western hotels let's us get in our room early to accommodate us and our situation. The beds are amazing staff very professional. Thank you best western for helping us in a tuff time.

Easy to find. Great stay for the price

Bath tub faucet leaked.

Good location, staff was fine.

Property not well maintained, badly needs to be updated.

Room so dirty. Sheets were not cleaned after previous guest. Blood stains on pillow and sheet and random loose buttons in other pillow. Bathroom had stinky floor with mold growing in shower. The room door was broke at the door jam making it very difficult to open at times.

The front desk staff were helpful and courteous

The large number of animals in the hotel. The fact that we had a room that had been inhabited by animals to which I am very allergic. And the fact that every dog (and there were many) that we saw was obviously over the 25 pound advertised weight limit. One woman had three dogs that probably combined topped 200 pounds.

After a long day of traveling, I was greeted by a friendly, welcoming staff member at the front desk. So nice! The room was clean and comfortable. I had a very nice experience. I will come back.

The trash can on 2nd floor smelled really bad every time you walked the stairs and opened the door.

It was nice and clean for a good price. indoor pool and free breakfast was a good deal.

Clean and quiet. Friendly staff, appeared to be family owned. Simple amenities and definitely worth the cost (good value).

About 10 to 15 min drive from most Hershey attractions. Small pillows and not enough of them (would suggest bringing your own!). Continental breakfast is served in the tiny office where you check in and there did not appear to be a seating area so I assume you bring it to your room to eat (we ate out every morning so can't say for sure). But still, very good value for the money!

It was. Great Nice clean room Plenty of room Very nice people to deal with And they are. Doing over the rooms And breakfast. Area soon too Will stay again in the spring !

Breakfast area no sitting But they are redoing the area soon To make more room

The free breakfast was in a crudy room and was basically some toast and cereal

The price.

The door to the room had a 1 inch gap at the top of the door. Had to plug it with a towel so no one could look into the room. Had a coffee pot in the room, with coffee packets, but no caraffe in the coffee maker. Just kinda, overall rundown. We literally felt like we needed to examine the bed for bed bugs. However, after having completed our experience, it all worked out and I'm glad we saved $50 over what we expect from a basic motel experience. This is definitely a place where the only benefit is the economy.

The thought & details put into every beautiful room of this B&B were perfect! The breakfasts were absolutely delicious!

This beautiful Inn, 5 minutes from the heart of Hershey and all it has to offer, was such a wonderful experience. The innkeeper, Will, anticipates ones every need. The other folks staying there are now new friends, and look forward to seeing them again

Nothing. And I must tell you the breakfast each morning was heavenly!!!!!

Location was good easy access to Hershey park.

The rooms smelled weird and are very out of date.

The shower was hot

The room was tiny. The smallest I've ever stayed in. It was smelly. Like cigarette smoke. It was so strong I couldn't stand it.

The beds were comfortable and the room was really large. Manager Mike was nice, but didn't address an unpleasant 2 night stay.

Air-conditioning stopped working at 3am. Tried to call front desk, but the phone didn't work, so I got dressed, went to the lobby, waited 20 minutes for an employee to arrive because she was, "PER POLICY" handing out bills on the floors. Pool was so cloudy that the 3rd step was hard to view. Room service screwed up our order. Requested 2 additional blankets to be delivered to the room and they only left one. Opened up the hideaway couch and found a used bandaid and old French fries. Lobby coffee was always empty and sales representative said, "the Starbucks Coffee is only a dollar." Why should I pay for coffee when it's supposed to be free?

room was clean, bed was comfy

the pool was small and dirty

Extremely comfortable bed, clean room,cool air conditioning, and adequate facilities. Working microwave and mini-fridge, clean bathroom and good warm shower with good water pressure.

Somewhat curt male staff member when I called from the room to get the internet password. Sounded like he had better things to do- of course. Unfortunately the card used to reserve the room wasn't used to pay for it- which is odd, and maybe the websites' blunder.

Nice location on main road to all atractions.

The restraurant was very good. Couldn't beat the price. Looks like they were doing some renovating to some of the rooms. Our first night there our room was very nice. second night we were in a different room because we decide to stay another night in town.

Our second night we were in a different room because we decided to stay an extra night. Rooms were cold. They took along time to warm up

The rooms were ok. I was there for a business class and only needed to stay one night and it was $65 so it served its purpose.

Got my reservation wrong, booked a king which they didn't have so they "upgraded" me to a two double bed room, I was with me girlfriend and the reason I got the king was so we could sleep cofortably in one bed, needless to say that did not happen. When I asked for a switch I was told that they had no more kings and I was not able to get a king or even a queen room that they were just "trying to be nice".

Practically across the street from Hershey Park and attractions. Close to nice dining places as well.

I feel like I tripped and fell in to the 70s.

Location

No

The staff was very welcoming, helped me and my family with everything we needed and answered all questions quickly.

Can't say I didn't like anything all good reviews and thoughts here.

Leaving.

When we arrived there was no staff on site other than two construction workers that were gutting rooms at this location. Rooms were ice cold, dirty, no shower head, and lights were out. And they still charged us full price. Completely ridiculous.

very comfortable beds,,, fairly quiet

most lamps didn't work,, key didn't work in door, was resolved easily,,, more expensive than original quote,,,

Great location and Clean! More than I expected it! I read lots of reviews before I arrived. I was wondering the train noise. Fortunately our room is the farest building and we didn't hear anything. If we do hear, we will think that will be great experience because that's the train with cocoa and suger to the Hershey factory! The indoor and outdoor pool was nice. Lots of people play there late night. My daughter and nephew enjoyed very much. It is just minutes from Hershey Park, Cholocate world and museum! and walking to outlet! I can't wait to go back again!