Pros (+) Our favourite part was that we had access to a beach and free canoes, paddle boats and kayaks.
Cons (-) The only thing we didn't like was that the parking spaces were incredibly narrow.
3 stars
Hidden Valley Resort, Ascend Hotel Collection
Photos of Hidden Valley Resort, Ascend Hotel Collection
Overview
Featuring an outdoor pool and a heated Jacuzzi, this resort provides guests with the luxury of a private beach. Popular facilities, such as outdoor tennis courts and a sauna, make for an enjoyable stay in Huntsville.
Hidden Valley Resort an Ascend Collection hotel features a 24/7 reception, as well as free Wi-Fi and a beauty centre. For added convenience, it offers babysitting/child services, a BBQ/picnic area and a lake.
Hidden Valley Resort an Ascend Collection hotel has 93 rooms offering all the necessities to ensure an enjoyable stay. They are also equipped with a refrigerator and a hair dryer.
The area around the resort has a variety of restaurants and cafés. Guests can also visit The Spa at Deerhurst and Deerhurst Highlands Golf Course.
Latest deals for Hidden Valley Resort, Ascend Hotel Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hidden Valley Resort, Ascend Hotel Collection
- Private beach
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Ski equipment rental (on site)
- Ski pass vendor
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Things to do
- Basketball court
- Gift shop
- Hiking
- Ski school
- Bicycle rental
- Fishing
- Board games/puzzles
- Canoeing
- Skiing
- Ice skating
- Table tennis
- Water sport facilities (on site)
- Ski-in/Ski-out
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Hypoallergenic
- No smoking
- Designated smoking area
General
- Family rooms
- Soundproof rooms
- Mountain view
- Ski storage
- Storage available
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Indoor play area
- Kids' outdoor play equipment
Pool and spa
- Massage
- Hot tub
- Indoor pool
- Sauna
Outdoor
- Terrace/Patio
- Beach towels
- Private beach
Media and entertainment
- Flat-screen TV
- TV
Bathroom
- Hairdryer
- Public bath
Laundry
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Parking and transportation
- Free parking
Workspace
- Fax/photocopying
Reviews of Hidden Valley Resort, Ascend Hotel Collection
6.7
Okay
694 verified ratings
Wonderful
136
Very good
137
Good
172
Okay
80
Fair
83
Mediocre
30
Poor
56
Summary of reviews
Guests say
Guests appreciated the great location and amenities, such as pools and activities, but many expressed disappointment with cleanliness and service quality. Issues like dirty rooms, outdated facilities, and unhelpful staff were frequently mentioned, leading to a mixed overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
6.7 out of 10
504 reviews
6.7 out of 10
9 reviews
8.8 out of 10
3 reviews
5.4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the resort?
The resort is ideal for a visit in August, during the high season, to enjoy the beautiful lake and outdoor activities.
How is the food quality at the restaurant?
Guests have praised the fabulous restaurant food, but some have mentioned that the menu could be more diverse and the fish and chips were greasy.
Is parking readily available at the resort?
The resort offers free parking, although some guests have mentioned discrepancies in the parking charges during their stay.
What can guests expect from the cleanliness of the rooms and public areas?
The rooms and public areas are generally clean, with some guests highlighting the importance of cleanliness and the satisfaction with the cleaning services.
How are the beds at the resort?
Guests have found the rooms to be clean and comfortable, although some have mentioned concerns about the quality of the beds and pillows.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Room Selection
Some guests recommended requesting a room with a lake view to fully enjoy the beautiful surroundings. Additionally, it's advisable to confirm the pet-friendly room policy to avoid any inconvenience upon arrival.
Dining Experience
While the restaurant received mixed reviews, several guests praised the delicious food and friendly staff. However, it's important to note that the menu and food quality may vary.
Staff Service
Many guests highlighted the friendly and accommodating nature of the staff, particularly mentioning specific employees who provided exceptional service. It's recommended to seek assistance from the attentive front desk and other helpful staff members.
Outdoor Facilities
The resort's outdoor facilities, such as the pool and tennis courts, received mixed feedback. It's advisable to inquire about the current condition and availability of these amenities before planning outdoor activities.
Hidden Fees
Some guests expressed surprise at additional charges, such as the resort fee, which was not clearly communicated during the booking process. It's recommended to clarify all potential fees before confirming the reservation.
Maintenance and Cleanliness
Several guests mentioned maintenance issues, such as outdated facilities and cleanliness concerns in certain areas. Prior to booking, it's advisable to inquire about the overall maintenance and cleanliness standards of the resort.
Pet-Friendly Accommodation
For guests traveling with pets, it's important to confirm the specific pet-friendly room options and any associated restrictions, as some guests encountered limitations regarding pet accommodations.
On-Site Activities
The availability and condition of on-site activities, such as the indoor pool and sauna, were mentioned in guest reviews. It's recommended to inquire about the operational status of these facilities before arrival.
Noise and Accessibility
Some guests noted noise disturbances and accessibility issues, such as the absence of an elevator. It's advisable to inquire about potential noise concerns and accessibility features based on individual preferences and needs.
Additional Charges
Several guests expressed dissatisfaction with unexpected charges, such as parking fees. It's advisable to clarify all potential additional charges and fees to avoid any surprises during the stay.
Location
1755 Valley Road, Huntsville, ON P1H 1Z8
What's nearby
- Hidden Valley Highlands347 yd
- Deerhurst Highlands Golf Course1.1 mi
- Deerhurst Lakeside Golf Course1.2 mi
- Group of Seven Outdoor Gallery4.7 mi
- Muskoka Heritage Place4.8 mi
- Huntsville Civic Center Algonquin Theater4.8 mi
- Arrowhead Provincial Park4.9 mi
- Big East River Provincial Park8.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hidden Valley Resort, Ascend Hotel Collection
Low season | November |
|---|---|
High season | June |
Average price (weeknight) | $136 |
Average price (weekend night) | $149 |
When to book a room at Hidden Valley Resort, Ascend Hotel Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hidden Valley Resort, Ascend Hotel Collection
FAQs when booking at Hidden Valley Resort, Ascend Hotel Collection
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Value for money | 6.8 |
|---|---|
Distance to city center | 4.6 mi |