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Place and spa
Location is very good and availabily of free parking place, breakfast was nice. Service is very poor. For money we paid spa and level of services have to be much better.
Very comfortable, the perfect place to stay with the children.
New superior room in spa building is very nice. Its design comes with scandinavian touch, bed is very comfortable, bathroom is spacy. Breakfast: choice is wide, but they ran out of porridge 1 hour before the end. Suprisingly, old wine corks on the carpet in the room :-( Spa zone is overcrowded.
Very elegant building - 1907 National Romantic "castle" in the best location in Imatra - the rapids. Excellent Finnish restaurant Both room and restaurant seemed slightly overpriced - but that's a feature of the Rantasipi chain.
I liked sauna very much. Rooms (I leved in SPA building) were excellent as well. Breakfast wasn't so good. Sugar for tea was over when we wanted to get cup of tea/coffee. Some other dishes were emply as well. Slippers for sauna weren't included within room rate, when I realised this, I found slippers sold separately at the bar, but there was only one pair. So, I had to go to sauna wearing my outdoor boots :) That looked funny, but not so comfortable. I didn't know that bikes are availble for rent from broshures at the reception or in the rrom, otherwise we could ride bikes.
friendly staff, kindly atmosphere, very tasty breakfast, excellent lavander sauna, peace and quiet in spite of the hotel was fully, wonderful castle on the outside and inside
Tasty breakfast The service at the restaurant was awful.
Spa, restaurant, nature, silence
The hotel has a very good location. The best place for relaxation. The hotel servants are always ready to help.
location and price hard to find parking, small rooms
we liked sauna very much and food/ price in the restaurant is high
free parking near the hotel and in the very centre of the city the hotel needs to be renovated
Hotel restaurant food was delicious. Free internet and parking. Not all personnel spoke English.
Here is wery good swimming pool and beautiful breakfast)Else quite comfortable room.
The helpfulness, friendliness and professionalism of the staff. They gave a real Finnish welcome and couldn't do enough to please. The hotel looks a little tired and could do with a full refurbishment. It was a little too expensive. There were no Enhlish language channels on the television. International travellers require this as few will speak Finnish.
Playstation is good at the 1st floor
The central location, quiet place, near the main city amenities. Nothing comes to mind.
The location of the hotel is the best. too noisy in the hotel. I mean the walls are not a real one. You can hear every thing what's going on in the other rooms!!! Even the shoring of people in the next room!!! Awful!!!
Location in the centre, suitable parking, personnal attantion to clients. nothing