Nice and quiet, great customer service
2 stars
Quality Inn Castleton
8380 Kelly Lane, Indianapolis, IN 46250-1665, United States
Indianapolis, IN
See location+1 317 849 8555Photos of Quality Inn Castleton
Overview
Quality Inn Castleton is just outside of Indianapolis, Indiana and minutes from both of the popular race tracks (Indianapolis Raceway Park and Indianapolis Motor Speedway). In addition, it is close to Butler Field House, the Lucas Oil Stadium, the famous Murat - Egyptian Room, Indiana University-Purdue University Indianapolis, and the Indianapolis Zoo. There is a lot of shopping nearby at the Keystone Mall and Glendale Shopping Mall, and the Indianapolis International Airport is 20 miles from the premises.
Ideal for individuals, couples, families, groups, and business travelers alike, the hotel features a long list of essential amenities and services. There is a free hot breakfast served in the lobby each day, an outdoor pool and a fitness center, coin-op laundry, meeting rooms, a business services center, and pet-friendly policies that let travelers bring their furry family members along for the journey.
The 123 rooms in the hotel range in size and style, but each includes premium bedding with high quality linens. Rooms are all equipped with flat screen TVs and premium entertainment options, high speed internet, direct dial phones, private baths, work desks, coffee stations, microwaves, climate controls, and daily housekeeping.
Quality Inn Castleton is a comfortable and friendly spot to choose when visiting Indianapolis for business or pleasure. With daily hot breakfasts and a lot of premium amenities, it is a good value. It places travelers within easy reach of many top destinations and is sure to appeal to a wide variety of guests.
Latest deals for Quality Inn Castleton
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Quality Inn Castleton
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Services and conveniences
- Conference rooms
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Bathroom
- Hairdryer
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Pool
- Pool
Reviews of Quality Inn Castleton
7.0
Good
790 verified ratings
Wonderful
254
Very good
138
Good
98
Okay
66
Fair
56
Mediocre
50
Poor
128
Summary of reviews
Guests say
Guests appreciated the convenient location and friendly staff, particularly at the front desk. However, cleanliness was a significant concern, with multiple reports of dirty rooms and stained bedding. While some enjoyed the breakfast variety, others found it lacking. Overall, the hotel offers good value but needs to address cleanliness and maintenance issues.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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6.6 out of 10
293 reviews
7.3 out of 10
302 reviews
8.6 out of 10
48 reviews
9.1 out of 10
8 reviews
All reviews
Pros (+) Bed very quiet hotel convenient location
Pros (+) the location for the State Fair and the value
Cons (-) The breakfast could have been better, other comparable hotels I have stayed at had more selections
Pros (+) The breakfast was good. The bed linens are nice and the beds comfortable.
Pros (+) Staff was very helpful and responsive to our needs
Pros (+) They were courteons quick in checking in and quick response on checking out.
Cons (-) N/A
Pros (+) I have allergy problems so I always check for mildew or mold. The bathroom was spotless. I also arrived early and they were full the night before but they let me into the workout room so I could exercise while I waited for the room to be cleaned.
Cons (-) I did not like the configuration of the bathroom. Having the toilet confined closely by 3 walls is not to my liking.
Pros (+) Had a great stay very clean and well kept. Breakfast was hot and great selection. Nice area around the hotel and easy to get to locations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Quality Inn Castleton?
Quality Inn Castleton offers a range of essential amenities, including a free hot breakfast, an outdoor pool, a fitness center, coin-op laundry, meeting rooms, a business services center, and pet-friendly policies.
What can I expect from the bedding at Quality Inn Castleton?
The 123 rooms at Quality Inn Castleton feature premium bedding with high quality linens, ensuring a comfortable and restful stay for guests.
When is the best time to visit Quality Inn Castleton?
Quality Inn Castleton is ideal for a visit in April, during the high season, to enjoy the hotel's comfortable and friendly accommodations and easy access to top destinations in Indianapolis.
Is parking available at Quality Inn Castleton?
Yes, Quality Inn Castleton offers free parking for guests, providing convenience and peace of mind during their stay.
How is the food quality at Quality Inn Castleton?
Guests can enjoy a free hot breakfast served in the lobby each day at Quality Inn Castleton, ensuring a satisfying start to their day with a range of breakfast selections.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, so if you're traveling with your furry friend, this could be a great option for you.
Check for Additional Fees
When booking through third-party apps, it's advisable to call the hotel directly to inquire about any potential additional fees, as some guests reported unexpected surprises upon arrival.
Be Mindful of Room Selection
Some guests reported issues with room cleanliness, so it may be beneficial to request a room change if you encounter any problems upon check-in.
Enjoy the Hot Breakfast
Many guests appreciated the daily hot breakfast served in the lobby, so be sure to take advantage of this complimentary amenity during your stay.
Explore Nearby Attractions
The hotel's proximity to popular attractions such as the Indianapolis Zoo and various shopping malls makes it a convenient choice for leisure travelers.
Be Aware of Noise Levels
Some guests mentioned noise disturbances, particularly related to church services held on the premises, so it may be helpful to inquire about potential noise issues when checking in.
Consider Transportation
The hotel offers free parking, which can be a convenient perk for guests traveling by car. However, it's advisable to confirm the availability of parking space during peak seasons.
Check Room Amenities
While the hotel offers essential amenities, such as microwaves and coffee stations in the rooms, it's recommended to verify the condition of these amenities upon arrival to ensure they meet your expectations.
Communicate Any Concerns
If you encounter any issues during your stay, such as cleanliness or maintenance issues, don't hesitate to bring them to the attention of the staff, as several guests reported that their concerns were promptly addressed.
Location
8380 Kelly Lane, Indianapolis, IN 46250-1665
What's nearby
- Indianapolis Art Center4 mi
- Butler University6.7 mi
- LOVE7.9 mi
- Children's Museum of Indianapolis7.9 mi
- Indianapolis Museum of Art8 mi
- The Cathcart9.8 mi
- Irvington Historic District9.8 mi
- East Gate - West Gate10.5 mi
- E Pluribus Unum10.5 mi
- Indiana State Capitol10.6 mi
- Christopher Columbus10.6 mi
- Gainbridge Fieldhouse10.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn Castleton
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $84 |
Average price (weekend night) | $120 |
When to book a room at Quality Inn Castleton
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Quality Inn Castleton
FAQs when booking at Quality Inn Castleton
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in IndianapolisGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 10.5 mi |
Nearest Airport | Indianapolis |
Distance to airport | 17.7 mi |