Victoria Jungfrau Grand Hotel & Spa
Photos of Victoria Jungfrau Grand Hotel & Spa
Overview
Nestled into the Bernese Highlands of Interlaken, Switzerland sits the Victoria-Jungfrau Grand Hotel & Spa. It’s a 5-star luxury hotel that overlooks the Jungfrau and houses one of the most beautiful spas in the country.
The hotel has 216 guest rooms that are all smoke-free. Rooms have been designed to give guests all they need, including privacy and to give each person a sense of well-being when they step foot in the room of their choice. Guests can choose to stay in a junior suite superior or a junior suite deluxe. There are also rooms, superior suites, family suites, premium suites, and luxury suites. Views are of the mountains for some room choices.
The Victoria-Jungfrau Grand Hotel & Spa has a few different choices for dining options. Guests can choose La Terrasse, Ristorante Sapori, Victoria Terrace, Victoria Bar, or Spa Bistro. There are also barbecue grills on the property. Room service can be ordered around the clock. Every day, the hotel has a free breakfast buffet for guests to enjoy.
The hotel houses one of the best spas in the whole region. There are many things to do on the property, such as fishing, fitness classes, golfing, helicopter tours, ice skating, tennis lessons, and more. Nearby guests will also find bike rentals, hiking, kayaking, rafting, parasailing, skiing, skydiving, and sledding. This area has plenty to do no matter what time of year it is.
The Victoria-Jungfrau Grand Hotel & Spa has a lot to offer both business and leisure travelers. The hotel is upscale and offers whatever level of service its guests prefer. Enjoy lots of help from staff or be virtually left alone, it’s up to each visitor to decide.
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Amenities at Victoria Jungfrau Grand Hotel & Spa
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Ski pass vendor
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
General
- Window
- Family rooms
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Landmark view
- Lockers
- Mountain view
- Ski storage
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Tile/marble floor
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Things to do
- Gift shop
- Bicycle rental
- Casino
- Fishing
- Game room
- Golf
- Canoeing
- Cycling
- Skiing
- Beauty salon
- Pool table
- Water sport facilities (on site)
- Hiking
- Ice skating
Dining
- Wine glasses
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Saltwater pool
- Massage
- Pool bar
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
- EV charging station
- Airport shuttle
- Valet parking
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Fitness
- Aerobics
- Fitness center
- Indoor tennis
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Reviews of Victoria Jungfrau Grand Hotel & Spa
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers a variety of dining options including La Terrasse, Ristorante Sapori, Victoria Terrace, Victoria Bar, and Spa Bistro. Guests can also enjoy room service available around the clock.
What activities are available on the hotel property?
Guests can enjoy a range of activities on the hotel property such as fishing, fitness classes, golfing, helicopter tours, ice skating, and tennis lessons. Additionally, there are barbecue grills available on the property.
What are the common concerns about the hotel's facilities?
Some guests have expressed concerns about unsatisfactory cleaning, no air conditioning, and uncomfortable extra beds. However, the hotel has been praised for its beautiful rooms and facilities.
What are the best times to visit the hotel?
The high season for the hotel is in June, offering a great time to experience the luxurious amenities and the beautiful location. However, the hotel has plenty to offer no matter what time of year it is.
What are the standout features of the hotel's customer service?
Guests have highlighted the amazing staff, friendly service, and exceptional attention from the concierge. The hotel offers top-notch and friendly service, making it a great choice for a luxurious stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountains comes highly recommended.
Explore Dining Options
The hotel offers a variety of dining options, including La Terrasse, Ristorante Sapori, Victoria Terrace, and Victoria Bar. Guests are advised to explore these options for a diverse culinary experience.
Take Advantage of the Spa
The hotel houses one of the best spas in the region, with guests praising the facilities and services. Consider indulging in a spa treatment or simply relaxing in the spa area during your stay.
Consider Room Location
Some guests noted that accessing certain rooms required passing through the spa area, which may not be ideal for all guests. It's advisable to inquire about room location preferences during the booking process.
Enjoy Nearby Activities
The hotel's location offers easy access to a wide range of activities, including hiking, skiing, and water sports. Guests are encouraged to take advantage of the nearby attractions and outdoor adventures.
Check for Air Conditioning
While the hotel does not have air conditioning in all rooms, some guests experienced issues with room temperature. It's recommended to inquire about air conditioning availability, especially during warmer months.
Engage with the Concierge
Many guests praised the concierge staff for their helpfulness and local recommendations. Consider reaching out to the concierge for assistance with planning activities and excursions in the area.
Be Mindful of Breakfast Options
While the hotel offers a free breakfast buffet, some guests found the breakfast options to be limited. Guests with specific dietary preferences or expectations may want to explore alternative breakfast choices nearby.
Parking Considerations
Guests driving to the hotel should be aware of potential parking fees, as some visitors found the parking charges to be relatively high. It's advisable to factor this into the overall travel budget.
Plan for Room Charges
Some guests encountered additional charges for certain amenities, such as taking food from the breakfast buffet or requesting specific room features. It's recommended to clarify any potential extra costs before making use of such services.
Location
What's nearby
- Casino Interlaken257 yd
- Kursaal Congress Centre290 yd
- Höheweg428 yd
- Interlaken West Railway Station0.4 mi
- Touristikmuseum0.4 mi
- Tellspiele Interlaken0.5 mi
- Interlaken Ost Railway Station0.7 mi
- Jungfrau Park1 mi
- Jungfrau Aletsch Bietschhorn Glacier17.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Victoria Jungfrau Grand Hotel & Spa
Low season | January |
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High season | March |
Average price (weeknight) | $1,331 |
Average price (weekend night) | $1,088 |
When to book a room at Victoria Jungfrau Grand Hotel & Spa
KAYAK's top tips for your stay at Victoria Jungfrau Grand Hotel & Spa
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See most recommended stays in InterlakenGood to know
Value for money | 8.4 |
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Distance to city center | 0.3 mi |
Nearest Airport | Belp |
Distance to airport | 23.0 mi |