Guest reviews of Victoria Jungfrau Grand Hotel & Spa
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.8 "Excellent wellness & sports facilities."
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9.1 "Excellent breakfast."
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9.1 "Terrific location."10.0 "100%
liked the proximity to shopping ." -
8.3 "Great service."9.4 "94% found the
staff to be very friendly ." 7.0 "70% thought theservice was very professional ." 9.3 "93% said theconcierge service was amazing ." 8.5 "85% found therestaurant service to be one of the best ." -
8.1 "Amenities are good."7.9 "79% thought the
building was wonderful ." 8.8 "88% thought thearchitecture was beautiful ." 8.6 "86%enjoyed the lobby entrance ." -
5.7 "Rooms are ok."5.0 "Only 50% said
rooms were clean enough ." -
5.0 "Average comfort."
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4.6 "Not very clean."
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3.4 "Value below average."
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1.5 "Disappointing internet connection."1.5 "85% said the
wifi quality was bad ."
Overall Rating
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9.8 "Excellent wellness & sports facilities."
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9.0 "Excellent breakfast."
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8.9 "Location is great."
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8.4 "Great service."9.3 "93% found the
staff to be very friendly ." 7.3 "73% thought theservice was very professional ." 7.2 "72% said thereception staff was great ." -
6.5 "Vibe was decent."
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5.4 "Rooms are ok."
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4.9 "Not very comfortable."4.6 "54% didn't like the
uncomfortable beds ." 3.6 "Air conditioning was criticized by 64%." -
4.0 "Not very clean."4.5 "55% said
rooms were dirty ." -
3.0 "Terrible value."
Overall Rating
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9.7 "Excellent wellness & sports facilities."
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9.2 "Terrific location."
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8.9 "Breakfast is good."
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8.2 "Great service."9.3 "93% found the
staff to be very friendly ." 9.4 "94% said theconcierge service was amazing ." -
5.5 "Rooms are ok."
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4.8 "Not very comfortable."3.8 "
Air conditioning was criticized by 62%." 4.2 "58% didn't like theuncomfortable beds ." -
3.2 "Terrible value."
Overall Rating
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7.1 "Good vibe."
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5.6 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.8review from
nice hotel
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7.0review from
the kindness of the all staff and the bar's staff were very kindness
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7.0review from
Location with lakes and mountains. Luxury hotel. One of three restaurants closed in early October (seasonal) and spa closed as a result of small fire.
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8.0review from
Excellent Hotel at Interlaken. Location is excellent. Conceirge service is excellent. Rooms are spacious. Take the Jungfrau View and try to be there in sunny days They did not provide Iron to the room for safety reason. We aked for exception because our luggage arrived four days after us and all clothes needed pressing. I understand the safety rule but I dont appreciate not considering our special case.
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7.7review from
The whole slightly olde worlde ambience gave off a feeling of past opulence without feeling overwhelming. The general comfort and the helpful and welcoming attitude of the staff made for a most pleasant experience Not a single thing, although I did miss the complimentary tea and coffee - but only very slightly as the complimentary fruit more than made up for it.
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8.0review from
This hotel is quite simply wonderful. It has genuinely warm and friendly staff, architectural beauty, a stunning location and fantastic faccilities. The place exhudes style, charm, elegance, and luxury with not a hint of snobbery or stuffiness. After my all to short stay I felt thorourghly refreshed and rejuvinated.
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8.0review from
the spa was v. good. signs to elevator and spa were confusing
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8.0review from
visited the Tellspiel and use ofhotel wellness faciities only the room prices when booked direct with the hotel
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8.0review from
The hotel is lovely, especially the spa and pool area which is excellent. They offer classes every day, I did a qi gong class and water gym class, both very nice and enjoyable. The hotel takes very good care of its guests, and the conceirge desk is very knowledgeable and helpful.
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7.2review from
the spa the price
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8.0review from
Excellent Hotel at Interlaken. Location is excellent. Conceirge service is excellent. Rooms are spacious. Take the Jungfrau View and try to be there in sunny days They did not provide Iron to the room for safety reason. We aked for exception because our luggage arrived four days after us and all clothes needed pressing. I understand the safety rule but I dont appreciate not considering our special case.
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8.0review from
This hotel is quite simply wonderful. It has genuinely warm and friendly staff, architectural beauty, a stunning location and fantastic faccilities. The place exhudes style, charm, elegance, and luxury with not a hint of snobbery or stuffiness. After my all to short stay I felt thorourghly refreshed and rejuvinated.
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8.0review from
the spa was v. good. signs to elevator and spa were confusing
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8.0review from
visited the Tellspiel and use ofhotel wellness faciities only the room prices when booked direct with the hotel
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8.0review from
The hotel is lovely, especially the spa and pool area which is excellent. They offer classes every day, I did a qi gong class and water gym class, both very nice and enjoyable. The hotel takes very good care of its guests, and the conceirge desk is very knowledgeable and helpful.
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6.8review from
nice hotel
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7.0review from
the kindness of the all staff and the bar's staff were very kindness
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7.0review from
Location with lakes and mountains. Luxury hotel. One of three restaurants closed in early October (seasonal) and spa closed as a result of small fire.
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7.7review from
The whole slightly olde worlde ambience gave off a feeling of past opulence without feeling overwhelming. The general comfort and the helpful and welcoming attitude of the staff made for a most pleasant experience Not a single thing, although I did miss the complimentary tea and coffee - but only very slightly as the complimentary fruit more than made up for it.
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7.2review from
the spa the price
