Victoria-Jungfrau Grand Hotel & Spa
Höheweg 41, 3800 Interlaken, Bern, Switzerland
+41 33 828 28 28
Cheapest
rate per night
8.9
Excellent
based on 1,925 reviews
Compare vs. KAYAK
Good to know
| Distance to city center | 0.3 mi |
|---|---|
| Location rating | 9.5 |
| Nearest Airport | Belp |
| Distance to airport | 23.0 mi |
Rooms
Deluxe Rooms
$480+
Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$480
per night
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Unknown
$484
per night
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Unknown
$504
per night
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Unknown
$624
per night
Superior Rooms
$394+
Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$394
per night
IMAGE
Unknown
$409
per night
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Unknown
$427
per night
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Unknown
$452
per night
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Unknown
$453
per night
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Unknown
$464
per night
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Unknown
$486
per night
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Unknown
$494
per night
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Unknown
$508
per night
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Unknown
$540
per night
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Unknown
$660
per night
Reviews
Pros
| "We absolutely LOVED the hotel." | (in 59 reviews) |
|---|---|
| "Good breakfast and excellent location." | (in 76 reviews) |
| "Fantastic pool and spa." | (in 21 reviews) |
Cons
| "Unsatisfactory cleaning and no air condition." | (in 20 reviews) |
|---|---|
| "The extra bed is very uncomfortable." | (in 6 reviews) |
| "Over priced, car parking is not free." | (in 4 reviews) |
Traveler rating
175
56
13
9
0
Time of year
Traveler type
Show reviews that mention
+
| air condition | in 37 reviews |
|---|---|
| bed were uncomfortable | in 14 reviews |
| best hotel | in 91 reviews |
| big room | in 3 reviews |
| bit dated | in 14 reviews |
| bus loads | in 1 review |
| car parking | in 18 reviews |
| excellent breakfast | in 51 reviews |
| excellent service | in 5 reviews |
| excellent view | in 26 reviews |
| good restaurant | in 18 reviews |
| good rooms | in 9 reviews |
| great location | in 103 reviews |
| interlaken | in 9 reviews |
| pool and spa | in 32 reviews |
| room view | in 67 reviews |
| staff are very friendly | in 70 reviews |
| thing that stood | in 2 reviews |
-
ExcellentSep 20199.6
Awesome French cuisine at La Terrasse and all staff members are friendly professional and helpful.
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OkaySep 20194.6
The staff were professional and the breakfast was decent.
Our junior suite was an utter disgrace. There wasn't any airconditioning, the curtains were falling apart and the furniture was stained. We felt like we were staying in a cheap motel room. After making a complaint, the manager finally agreed to put us into a different room on the second night but wouldn't move us on the first night without charging us (as there was only an upgraded room available). To make matters worse, my partner was sick with food poisoning and had no air conditioning for her fever (as the room was incredibly muggy and hot). We will never stay here again!!!
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ExcellentSep 201910.0
Amazing in all aspects, location, facilities, ambiance but most importantly the staff. Everyone Inc reception and concierge teams were super helpful and supportive. Would like to especially thank Mr. Marilan and Mr. Joseph from the concierge team, those guys went the extra mile all the time
Nothing
-
GoodSep 20197.9
Hotel was nice. Spa was very good. Staff at concierge desk were very nice and helpful.
Hotel was nice. Spa was very good. Staff at concierge desk were very nice and helpful. During my stay two things were not good. I asked them to fix it. Our matters comfortable before it was two single bed in the room and I asked them that we want a king size bed but they put something on the two single bed and made it one king bed and it was uncomfortable. I asked them to change it or fix it but nothing happened. And reception was good but i had to tell them every thing i want more than 3 times which is bothering. The other problem was with the room with youngfrau view at night there were lots of noise and Cigarette smoking down at the hotel outdoor restaurant and bar which was bothWhich. We paid more to be there, but we could not open the window at night time, and we could not have fresh air because of the noise and cigarette smoking.
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GoodAug 20198.0
The reception, facilities and rooms could not be faulted. Very centrally located and with excellent views of the Jungfrau.
Very large and busy hotel with groups.
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About
Overview
With a stay at VICTORIA-JUNGFRAU Grand Hotel & Spa in Interlaken (Central Interlaken), you'll be a 5-minute drive from Lake Brienz and 7 minutes from Lake Thun. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Interlaken? This hotel has facilities measuring 6641 square feet (617 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotels.com
Features
8.9 Excellent
based on 1,925 reviews
9.7
Breakfast
9.7
Wellness
5.0
Comfort
4.4
Value
Things to Know
- Great view
- Friendly service
- Luxurious Hotel
Check in |
3:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Parking
Complimentary breakfast
Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
Business center
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Casino
Spa
Hot tub
Indoor pool
Outdoor pool
Skiing
No smoking
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24hr front desk
Safe
Sauna
Pool table
Designated smoking area
Storage available
Terrace/Patio
EV charging station
Elevator
Hiking
Massage
Library
Babysitting/child services (surcharge)
Free ski shuttle
Steam room
Indoor tennis
Outdoor tennis
Linens
Towels
Grill
Laundry facilities
Hairdryer
Cable or satellite TV
Airport shuttle
Playground
Photos
All Photos (35)
Balcony (1)
Bathroom (1)
Bedroom (9)
Building (1)
All Photos
01 of 35
Reviews about Victoria-Jungfrau Grand Hotel & Spa
“Awesome French cuisine at La Terrasse and all staff members are friendly professional and helpful.”
“The staff were professional and the breakfast was decent.”
“Amazing in all aspects, location, facilities, ambiance but most importantly the staff. Everyone Inc reception and concierge teams were super helpful and supportive. Would like to especially thank Mr. Marilan and Mr. Joseph from the concierge team, those guys went the extra mile all the time”
“Hotel was nice. Spa was very good. Staff at concierge desk were very nice and helpful.”
“The reception, facilities and rooms could not be faulted. Very centrally located and with excellent views of the Jungfrau.”
Location
Most Popular Landmarks
- Casino Interlaken 265 yd
- Kursaal Congress Centre 298 yd
- Höheweg 430 yd
- Interlaken West Railway Station 0.4 mi
- Touristikmuseum 0.4 mi
- Tellspiele Interlaken 0.5 mi
Getting Around
| Belp | 23 mi |
|---|---|
| Zurich | 62.6 mi |
| Interlaken CHKAN | 0.4 mi |
| Interlaken Ost | 0.6 mi |
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