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convenient location dining room location not obvious from lobby.
Food and Service in Restaurant No bath or shower mats. It was stated that the bath was non-slip????
clean comfortable room the evening meal was poor.
Location to inverness and loch ness no issue
The owners were really friendly and welcoming the room was spotless and the bed was really comfy. Breakfast was lovely with a nice view The only very minor bad points was no heating was on in the room when we got in and the tv was broken . The biggest thing was not really worth £80 a night
no young children around
Locality, Atmosphere and Attention
no fuss, easy access, excellent food, happy staff
An attractively located hotel, in a small Highland village and seemingly quite isolated but in fact conveniently close to a railway station on the line down to Glasgow.
Good selection of real ale. Service was good. No facilities for disable persons. Inflexible attitude about the menu in respect of older persons who do not always eat a varied diet.
Rooms clean, hotel well located and busy, welcoming bar Chef maybe had an off night with the evening meal...
Bathroom excellent but could be cold in winter as there is no heater other than a towel rail. Dining room and bar, great Single bed stuck up in the corner and the mattress felt it had collapsed on one side.
Sat outside with a glass of wine when arrived - garden area really pretty and well kept. The staff were helpful and friendly throughout, and the dinner excellent. Hotel very clean and comfortable, with good decor. Only one - at night when just in bed the toilet cistern was overflowing so that water was continually falling into the bowl. Bizzarly it stopped of it's own accord after an hour or so, but it was annoying/noisy up to that point.
Everything was in order when we arrived. Rooms were clean and neat. We wanted to stay in a local inn so this was perfect. The wait staff at breakfast was very friendly and quick to serve us. The hallway was a bit confusing at first but then part of the charm.
New rooms, extremely clean and well presented. Restaurant very good. Fabulous surroundings. Lovely.
Staff friendly and knowledgeable, couldn't more to help you. Food excellent and huge portions. Room cosy and comfortable
Fantastic welcome from the staff. Cosy room with lovely en suite. Delicious food. Ideal stop off for our visit to Loch Ness.
the friendliness of the staff and the comfort of the hotel. everything was ok
Though decor in places a bit tired it was generally comfortable and the bed was good quality Breakfasts freshly cooked to order - very good Young female staff members at times very offhand with a very negative approach to dealing with the public. Would have liked a residents' lounge especially as it rained every day
everything was fantastic from start to finish, other small hotels take note! this is the way to treat your guests and get more business. faultless experience 11 out of 10 and im hard to please!
The old Pines was perfect for us with great attention to detail...very welcoming
Fantastic location, friendly staff, excellent room and wonderful food. Very highly recommended. The rain.
Nice setting, friendly staff, excellent food, clean and comfortable accommodation.
very comfy bed and pillows. DVD collection. internet access
location and comfort-- perfect for our needs, all as usual N/A
unique ambience and setting and excellent food as well as helpfulness of owner and staff It was not ideal that one member of our party had to move room after one night. As well as this the family that moved into that room were very noisy and disruptive and could be heard clearly from our room
peace and quiet, spectacular views and good for walking
Delicious breakfast, cosiness, provision of services, such as DVDs, afternoon tea etc.....
Its a cozy place to stay with a hearty breakfast and a family run feeling
The location was fantastic and a welcoming family run hotel No hp sauce for the breakfast
The staff were friendly and very helpful. We were given room on the second floor of the hotel. The alleyway was dark and smelled damp and the room was dark as well. It would have been better with more lights. Overall i didnt feel it was value for money.
Great Location right across from the Loch Ness, the hotel itself is a disaster, run down in severe need of maintenance & sprucing up. Understaffed. Wifi only works in the lobby. Ample free parking
Location was great, staff very friendly. Menu could have more variety.
friendly, very comfortable, pet friendly- my dog was welcomed.
The views. Some of the staff were a bit too relaxed for business use. Breakfast was not available when it was supposed to be and we were not given a full receipt/invoice for our stay.
Log Fires and Views of River The food at Dinner.
Comfortable and good food available.
Friendly staff and homely comfortable and clean. Stairs up to 2nd floor very steep but you can't do much about that. Eaves/coving in bathroom means difficult to stand up straight after getting out of bath.
Excellent food, very comfortable river-facing room,quiet. Staff friendly and helpful. Well positioned for access to Fort william and Inverness
The bed!!! It was fantastic, as good as home. It was not taken as read that as guests we would need a table in the dining room in the evening. One waitress actually made us feel as though we were an inconvience as she only had two tables spare!!!!!!!
Friendly and knowledgebale staff; excellent food; beautiful location; rooms finished to a high standard
peice and quiet the bed wasto soft for me
The food was excellent, as was the setting. Really liked the set up of the hotel.
everthing was just great, the room was very clean and comfortabe, food well cooked and well presented, staff very friendly and helpful
The Invergarry Hotel is a very clean, comfortable and well presented hotel in a fantastic location with friendly welcoming staff and good food.
Exactly as advertised. Clean, comfortable, basic accommodation, fine after a long drive and you need to stopover before continuing your journey. I'd also use the hotel when I return to climb in the area. Late bar was also welcome. Fish and chip attached to the hotel serves fabulous fresh food, which is also available in the hotel bar. Along with a number of similar hotels, early morning or access after hours is restricted and you can find yourself locked out of the hotel early in the morning if you need something from the car and you forget to wedge open the fire escape door!
Batthroom was very nice Room was a bit old fashoned
Receptionist was good. Food portions were good, as they should be. Staff could be a little more cheerful
We liked everything provided. No complaints.
Very convenient, car parking at entrance, particularly as the weather was foul.Very comfortable facilities. Breakfast was somewhat impersonal, would have prefered a more substantial meal as well.
I liked very much the relaxed and helpful atmosphere of the Hotel. I interacted mainly with the front desk personnel, but also the cook, and a couple of waiters. I appreciated the hotel's policy of sharing the tips (gratuities) equally among the 'front' and 'back' staffs. I found the food to be excellent. I appreciated the ability to individually control the heat and hot water in my room. As a foreigner, it took me a day or so to make the toilet flush properly (depress the handle the whole way and then let go quickly & completely) without having to take the tank lid off and artifically depress the float so the water would fill to the brim of the overflow tube. No bad points. Future registrants should know that the hotel is 10 miles north of Fort William, and yet there is a bus stop within 50 yards of the hotel front door, and the buses stop for passengers going to Ft. William, and returning from there.
Handy for rail travel and getting about by car Did not seem geared to visitors who wanted to stop more than 1 or 2 nights
The room was clean and tidy It was not clear where to go for food, and the price structure of the breakfasts. Also the rooms were very light because of the street lights outside need thicker curtains
Room was warm, Bed was comfortable, tv worked. Staff not trained or managed to interact with customers. Left standing with staff ignoring me on several occasions. Had to ask for several things twice at breakfast...tea...toast. Staff were pleasent but very inefficient - don't know any better. Shower didn't work properly.
It was a cute little cottage, with good food and really nice scenery around. there were shops also with a good range of items.
The owners Elaine and John were the kindest couple and looked after me very well. They treated me like family and it was just lovely. The room was small, clean and well appointed. The bathroom was across the hall, but was mine completely. No WIFI available, but they allow visitors to use their personal desktop to check emails and whatnot. It is back in the woods 2 1/2 miles from the town of Ft. Augusta, but just call John and he will guide you to the B & B and then you will see that it is all right turns to town and all lefts back home. Just when you think you are lost, keep going and you will find it.
Where to begin? I already miss "my" room at Mavisburn... Elaine and her husband John truely are good people, careful, nice, they helped me to continue my journey over Scotland too... The room was tiny and confortable(no need for a bigger one if you're on your own I believe, I felt great there.), the reception was great too, so were the breakfasts... Eating with the sun rising up on the Highlands just in front of you... what else could I expect?! Well, I enjoyed these two nights and days in Mavisburn b&b, Walkers, just go there, you won't regret it!!! To be honest? Nothing!!!!!
Pleasant owners, good welcome, extremely clean, comfortable and tidy. Breakfast very good. Other guests were friendly too. I have no complaints at all.
Elaine and John were really great and made us feel really welcome in their home. We had a very peaceful rested sleep in comfort and the breakfast was delicious. The B and B is very remote but if you are city dwellers like us looking for a quiet getaway then it's great. Elaine went out of her way to help us! I would recommend this place to anyone.
The owners were very friendly and helpful. The room was clean and cosy and breakfast was nice too. There was no table for the single room occupant at breakfast. I had to join three strangers at breakfast. Not a biggie but still... Also I could not pay with visa, so I had to drive 3 miles to town to find a cash machine.
Our lovely host.
The price is about the best in town, but if you are looking for a hotel style b&b, this is not it. This feels more like staying with relatives. The owner is a very nice older woman, and she makes a good breakfast for you. The ensuite bathroom wasn't really ensuite, we had our own bathroom, but you had to go into the hall to use it, so you would need to get dressed to use it at night, etc.
Location, brilliant starting point to see the great glen and Carol the owner she made us feel very welcome.
Carol and Mark were extremely welcoming and helpful, nothing was too much trouble for them. The berakfast was excellent. I would both recommend this B & B and will probably revisit.
It's the best B&B I've stayed in. Room very comfortable, warm & clean, lovely bathroom (+ soap, shower gel, shampoo etc), kettle + drinks stuff + an outstanding location. The landlady (Carol) was a great personality + we didn't feel like anything was a chore for her. She was great - we recommend it very highly.
The friendliness of the owner and the qualityof the room and the breakfast
Very nice people, warm welcome and great attention to our entire group.
Extremely friendly staff, quiet but central location, and a very good breakfast!!
Its situation near the canal. The friendness of the personal.
Carol is great and so friendly, the room was lovely as was the scenery
very friendly staff . nice comfortable amenities, easy to find and well located for resturants and pubs
The Lovat Arms Hotel was a pleasure to stay in, the hotel staff clearly take pride in what must be new branding and new image of this hotel. The bedroom we stayed in was fresh, bright and had the finishing touches to make it as comfortable as possible.
An excellent location, staff were helpful and friendly, the room was spotless and comfortable and I thought the home made cookies, given out at the checkout was a lovely touch. We will return and we will recommend the hotel to friends N/A
Recently renovated and upgraded to an exceptionally high standard, the accomodation was extremely comfortable. The proprietors have achieved a remarkable, eclectric compromise between installing the modern, yet have lovingly renovated and retained many of the original period features. Excellent hospitality. The staff are so wonderfully attentive that, on occasion, we felt a little smothered.(In particular, at the table) We did appreciate that staff training was in progress at the time of our stay.
Surpassed our expectations
View of the Loch Ness, Nice airy room. Nope it was good.
We really enjoyed our stay at the Lovat. The hotel has been restored to an excellent standard, and the staff were very helpful.
good clean hotel bit pricey dearest in area but it met all our needs so no complaints no
The room was lovely, the staff were friendly, the food was outstanding and the location was ideal.
Fantastic food and surroundings; comfortable beds Very hard to control room temperature in the lodges - our room was very hot and stuffy during the night and due to midges/security we felt we couldn't sleep with the window open - maybe the cleaners could ensure windows are left open all day to air vacant lodges. I would stay in the main building next time. Maybe the management would also consider reserving the parking spaces outside the lodges for the lodge occupiers as headlights shine right into the rooms if others come and go for the restaurant late in the evening.
House was beautifully presented and everything was fresh and clean. We received a very friendly welcome on arrival and a well cooked breakfast set us up for the day. Property is situated in a quiet spot in a busy area, very relaxing. None
This place was superb.The attention to every detail was outstanding.
Friendly and hospitable. On retrospect - overpriced.
friendlyness of staff and breakfast menu
Peter and Leslie were very friendly. The room was very clean.
The place was nice and clean, well maintained and the owners were very warm and provided very good service with a smile. They were knowledgeable about the local area and provided useful information to the residents.
Wonderfully helpful staff, a quiet, peaceful location only a short drive from Fort William. Peter and Lesley will not rest until you have everthing you could possibly require. I am torn between writing a glowing review and keeping it secret. Our stay was too brief!
Decor, Reception and Breakfast were all of the highest standard None
Room was very clean and decent. Staffs are friendly. Room and shower space is slightly small.