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Friendly place all-inclusive deal meant we didn't spend much on extras. We were there 3 mights and all the time there was only 1 person on Reception - even at busy times, in a hotel with 97 rooms. So there were long queues, and the person on duty was over-stressed. This 1 person was doing check-in, answering phone, handing out list passes etc - and all at once! Their room planning was rubbish - they twice allocated us a room that was already occupied and it took ages to sort it out. Then we had to change rooms after the first night. We met other guests who had exactly the same problem. I suspect that taking all their bookings from online agencies - like Active Hotels - makes their rooming logistics more difficult, in that case they should have a system that can cope, and enough staff to cope with it!!!
We had a fabulous stay in Pas du Loup. The hotel is in a perfect location and the food was amazing. The staff were really helpful and the ski was great! The hotel was great - however Isola is a very quiet place. Perfect for couples and families but I wouldn't come here if you want mad nights out. Great ski, great food, very relaxing.
I liked the good food and convenient winter sports and the hotel was warm and comfortable. Nothing
All inclusive package was excellent value for money
location and all inclusive
Nice clean room and ensuite Food poor and chef yelling at staff in front of guests. Not appropriate
Allways alert personel. Perfectly situated in the skiing area. Food was sufficient and tasty. The hotels common rooms fireplace bar restaurant was a little noisy. Could recommend the fireplace to be reservated to calm activities.
This holiday has the very rooms in the entire resort compared with other holidays in the area. The rooms are big and very comfortable. You can't check in to your room until 5 o clock.
The Hôtel Club du Soleil Le Pas du Loup is a ski hotel with basic facilities for overnight stay. The room was not terrible but very basic in its offer. There were a large number of families with young children and this might not be acceptable to some prospective guests. Dining facilities in the 'town' were very basic and appropriate to the ski fraternity.
Excellent rooms , staff , food and service . hotel in very small town parking is free but 100 M walk up/down fairly steep path
Frindly owners. Perfect location.
Welcoming accommodating nature of owners room very basic, nowhere to put clothes. No tea/coffee facilities in room
Good food. Excellent service. Clean. No menu for children.