Pros (+) Friendly staff made feel very welcomed. Great breakfast. Great location.
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Amenities at Grand Esen Hotel
- Adults only
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Reviews of Grand Esen Hotel
7.4
Good
1242 verified ratings
Wonderful
621
Very good
188
Good
131
Okay
58
Fair
61
Mediocre
51
Poor
132
Summary of reviews
Guests say
Guests overwhelmingly appreciate the hotel's central location, making it convenient for sightseeing and public transport. The staff is frequently described as friendly, helpful, and accommodating, with several guests noting positive experiences with upgrades and problem-solving. However, there are recurring concerns about small room sizes, inconsistent cleanliness, and breakfast not always meeting expectations. Some guests also mention noise issues and outdated facilities, but the positive service and prime location are consistent highlights.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.4 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's dining options?
The hotel offers a unique dining experience at the on-site restaurant, and there's also an in-house bar for a relaxing evening drink. Additionally, there are many popular bars, restaurants, and cafés nearby for guests to explore.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about the cleanliness, such as dirt on the walls, towels, and mold in the bathroom. However, others have found the rooms to be clean and tidy.
What are the best times to visit the hotel?
The hotel's strategic location provides easy access to many tourist attractions and good travel links to other places, making it an ideal choice for exploring Istanbul. However, it's important to note that the hotel experiences high season in June and low season in November.
How are the hotel staff and customer service?
Many guests have praised the super friendly and helpful staff, emphasizing their positive interactions with the receptionists, breakfast personnel, and housekeeping. However, a few guests have expressed concerns about the staff's attitude and service.
What are the parking options available at the hotel?
The hotel provides valet parking, and there are also parking and shuttle services available. However, it's important to note that some guests have mentioned challenges with parking availability.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Guests recommend requesting a room with a view, particularly of Galataport, for a unique and enjoyable experience.
Be Mindful of Room Size
Some guests found the rooms to be small, so consider this when booking, especially if space is a priority for you.
Check for Cleanliness
While some guests were satisfied with the cleanliness, others mentioned issues such as stained towels and dirt on the walls, so it's advisable to check recent reviews for cleanliness concerns.
Consider the Location
The hotel's strategic location near the Marmaray station and within walking distance of popular attractions makes it convenient for exploring Istanbul.
Be Aware of Potential Scams
Some guests reported feeling scammed by the hotel, so it's important to be cautious and clear about room arrangements and additional charges.
Take Advantage of the Breakfast
While opinions on the breakfast varied, many guests appreciated the breakfast offerings, especially the Turkish breakfast foods.
Be Open to Room Upgrades
Some guests were pleasantly surprised by being upgraded to larger ensuite rooms free of charge, so it might be worth inquiring about this possibility.
Mind the Staff's Helpful Nature
Several guests praised the helpful and friendly nature of the staff, which can enhance the overall guest experience.
Consider Accessibility Needs
The hotel offers increased accessibility and an elevator, making it suitable for guests with mobility concerns.
Explore Nearby Attractions
With several popular attractions like Gülhane Parki, Istanbul Archaeology Museum, and Topkapi Sarayi within close proximity, take advantage of the hotel's convenient location for sightseeing.
Location
Hoca Pasa Mah. Orhaniye Cad. No:40 Sirkeci, Istanbul 34100
What's nearby
- İstanbul Surlari169 yd
- Istanbul Archaeology Museum0.3 mi
- Topkapi Sarayi0.4 mi
- Ayasofya0.4 mi
- Sultanahmet Meydani0.5 mi
- Kapaliçarşi0.5 mi
- Sultan Ahmet Camii0.5 mi
- Beyazit Mosque0.6 mi
- Küçük Ayasofya Camii0.8 mi
- Laleli Camii1 mi
- Golden Horn1.3 mi
- Fatih Camii1.4 mi
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 12:30 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 2022-34-2393
Essential information about Grand Esen Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | March | $63 | $180 |
Cheapest month to stay with an average 58% drop in price. | Most expensive month to stay with an average 56% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Grand Esen Hotel
Which month has the cheapest rates at Grand Esen Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Grand Esen Hotel is November, with an average nightly rate of $42. The most expensive month is April at $81 per night.
What is the cheapest day to book Grand Esen Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Grand Esen Hotel is Wednesday, with an average nightly rate of $33. The most expensive day is Friday at $180 per night.
How far in advance should you book Grand Esen Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Grand Esen Hotel, book around 7 weeks in advance. This could save you approximately 70% compared to booking last minute.
KAYAK's top tips for your stay at Grand Esen Hotel
FAQs when booking at Grand Esen Hotel
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.1 mi | Istanbul Sabiha Gokcen | 19.1 mi |