Pros (+) Friendly staff made feel very welcomed. Great breakfast. Great location.
3 stars
Grand Esen Hotel
Hocapasa Mah. Orhaniye Cad No:40-42, Istanbul 34100, Turkey
Istanbul, Turkey
See location+90 212 527 8949Overview
Situated just a five-minute stroll from Istanbul Sirkeci Terminal, Esen Hotel provides guests with an ideal base while in Istanbul. It also provides free Wi-Fi, 24-hour room service and a beauty centre.
The hotel has been recently refurbished and features an express check-in and check-out feature, a 24-hour business centre and valet parking. It provides babysitting services, a currency exchange and a reception that is available 24 hours a day.
Esen Hotel has 45 rooms offering all the essentials to ensure an enjoyable stay. There are also honeymoon suites available.
Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, suitably based for those who want to stay nearby when looking for a bite to eat. The in-house bar is a relaxing setting for an evening drink. Guests may also wish to discover the many popular bars, restaurants and cafés that Fatih has to offer.
Local sites near Esen Hotel include Hagia Sophia, Grand Bazaar and Topkapi Palace. Guests can also visit Hippodrome of Constantinople, Sultan Ahmed Mosque and Istanbul Archaeology Museums.
Amenities at Grand Esen Hotel
- Adults only
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Adults only
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Designated smoking area
General
- Family rooms
- Hardwood or parquet floors
- Slippers
- Soundproof rooms
- Lockers
- Telephone
- City view
- Storage available
Things to do
- Gift shop
- Bicycle rental
- Fishing
- Board games/puzzles
- Cycling
- Evening entertainment
- Beauty salon
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Baby safety gates
- Kid-friendly buffet
- Indoor play area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Outdoor
- Grill
- Balcony
- Garden
Workspace
- Fax/photocopying
Health and safety
- Safe
Spa
- Massage
Reviews of Grand Esen Hotel
7.6
Good
861 verified ratings
Wonderful
422
Very good
136
Good
106
Okay
48
Fair
48
Mediocre
36
Poor
65
Summary of reviews
Guests say
Guests appreciated the hotel's great location, with easy access to public transport and nearby attractions. The staff was often described as friendly and helpful, contributing to a positive experience. However, several reviews highlighted issues with cleanliness and room size, indicating that improvements are needed in these areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.8 out of 10
249 reviews
6.9 out of 10
39 reviews
10 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a unique dining experience at the on-site restaurant, and there's also an in-house bar for a relaxing evening drink. Additionally, there are many popular bars, restaurants, and cafés nearby for guests to explore.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about the cleanliness, such as dirt on the walls, towels, and mold in the bathroom. However, others have found the rooms to be clean and tidy.
What are the best times to visit the hotel?
The hotel's strategic location provides easy access to many tourist attractions and good travel links to other places, making it an ideal choice for exploring Istanbul. However, it's important to note that the hotel experiences high season in June and low season in November.
How are the hotel staff and customer service?
Many guests have praised the super friendly and helpful staff, emphasizing their positive interactions with the receptionists, breakfast personnel, and housekeeping. However, a few guests have expressed concerns about the staff's attitude and service.
What are the parking options available at the hotel?
The hotel provides valet parking, and there are also parking and shuttle services available. However, it's important to note that some guests have mentioned challenges with parking availability.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Guests recommend requesting a room with a view, particularly of Galataport, for a unique and enjoyable experience.
Be Mindful of Room Size
Some guests found the rooms to be small, so consider this when booking, especially if space is a priority for you.
Check for Cleanliness
While some guests were satisfied with the cleanliness, others mentioned issues such as stained towels and dirt on the walls, so it's advisable to check recent reviews for cleanliness concerns.
Consider the Location
The hotel's strategic location near the Marmaray station and within walking distance of popular attractions makes it convenient for exploring Istanbul.
Be Aware of Potential Scams
Some guests reported feeling scammed by the hotel, so it's important to be cautious and clear about room arrangements and additional charges.
Take Advantage of the Breakfast
While opinions on the breakfast varied, many guests appreciated the breakfast offerings, especially the Turkish breakfast foods.
Be Open to Room Upgrades
Some guests were pleasantly surprised by being upgraded to larger ensuite rooms free of charge, so it might be worth inquiring about this possibility.
Mind the Staff's Helpful Nature
Several guests praised the helpful and friendly nature of the staff, which can enhance the overall guest experience.
Consider Accessibility Needs
The hotel offers increased accessibility and an elevator, making it suitable for guests with mobility concerns.
Explore Nearby Attractions
With several popular attractions like Gülhane Parki, Istanbul Archaeology Museum, and Topkapi Sarayi within close proximity, take advantage of the hotel's convenient location for sightseeing.
Location
Hocapasa Mah. Orhaniye Cad No:40-42, Istanbul 34100
What's nearby
- İstanbul Surlari153 yd
- Istanbul Archaeology Museum0.3 mi
- Topkapi Sarayi0.4 mi
- Ayasofya0.4 mi
- Sultanahmet Meydani0.5 mi
- Kapaliçarşi0.5 mi
- Sultan Ahmet Camii0.5 mi
- Beyazit Mosque0.6 mi
- Küçük Ayasofya Camii0.8 mi
- Laleli Camii1 mi
- Golden Horn1.3 mi
- Fatih Camii1.4 mi
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 12:30 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 2022-34-2393
Essential information about Grand Esen Hotel
Low season | June |
|---|---|
High season | September |
Average price (weeknight) | $68 |
Average price (weekend night) | $66 |
When to book a room at Grand Esen Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Grand Esen Hotel
FAQs when booking at Grand Esen Hotel
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See most recommended stays in IstanbulGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Istanbul Sabiha Gokcen |
Distance to airport | 19.1 mi |
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