Hypnos Design Hotel

Wifi and elevator worked and they improved on the 2nd night.

We were put in a smaller room despite paying for the larger room. I believe they gave us the single room as we only had 1 bedside table. We told the check in guy (afternoon shift) that its a bit small or that something is not right. He said we have the correct room and thats all they have available despite the larger room next door being vacant. He said its for other guests arriving the next day. The tv didnt work, we had to wait for the night shift guy at 10.30pm to fix it. We had an early flight so asked if we could have breakfast ready coffee and boiled egg and toast like we had previously but it wasnt ready. The bathroom smelt like poo everytime someone flushed the toilet in rooms above which you can hear. The room was so small you could not open sit cases unless you move the cupboard out of the way. The cupboard door cant be opened as the bed gets in the way. The day shift staff member was way more helpful as he saw we were in the wrong room so he changed our room to the delux one which was the medium sized room we paid for. This was much better and quieter. We saw the afternoon shift guy again and he said its all fixed now that we are in the delux room. I negotiated a half price airport transfer to fix his mistake which im happy he understood why. This was the 3rd stay we had and was the worst the other two were much better and i have provided reviews of them also