Roxana is very helpful
Located in Istanbul (Sultanahmet), Sultanahmet King Palace Hotel is within a 15-minute walk of Basilica Cistern and Hagia Sophia. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Policies vary by room type and provider.