Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "Terrific location."8.2 "82%
liked the proximity to shopping ." -
8.0 "Pool is good."
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8.0 "Great service."9.1 "91% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 9.5 "95% said therecreation staff was great ." 9.2 "92% thought theservice was very professional ." -
6.5 "Average amenities."6.0 "60% thought the
building was acceptable ." 6.5 "For 65%,terrace was good enough ." -
5.8 "Rooms are ok."6.1 "61% thought the
kitchenette was ok ." -
5.5 "Breakfast is mediocre."
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5.1 "Average cleanliness."6.2 "62% thought the
cleanliness of the hotel was average ." -
3.9 "Internet is poor."3.6 "64% said the
wifi quality was bad ." -
2.6 "Horrible vibe."1.5 "85%
criticized the unstylish hotel ." 4.7 "53%didn't like the unstylish hotel ." 3.3 "For 67%, thelobby entrance was sub-standard ."
Overall Rating
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9.5 "Terrific location."
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8.0 "Great service."9.0 "90% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." -
7.8 "Good pool."
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7.7 "Wellness & sports facilities were pleasant enough."7.6 "
top-notch fitness area , thought 76%." -
6.3 "Average amenities."5.9 "59% thought the
building was acceptable ." 6.4 "For 64%,terrace was good enough ." -
6.1 "Rooms are ok."5.7 "
Beds were acceptable for 57%." 5.9 "59% thought thekitchenette was ok ." -
5.1 "Average cleanliness."6.3 "63% thought the
cleanliness of the hotel was average ." -
2.7 "Horrible vibe."1.6 "84%
criticized the unstylish hotel ." 3.7 "For 63%, thelobby entrance was sub-standard ."
Overall Rating
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9.5 "Terrific location."8.1 "81%
liked the proximity to shopping ." -
8.4 "Pool is good."
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7.9 "Good service."9.4 "94% said the
recreation staff was great ." 9.1 "91% thought theservice was very professional ." -
5.7 "Average comfort."
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5.5 "Rooms are ok."6.2 "62% thought the
kitchenette was ok ." -
4.8 "Not very clean."4.6 "54% said
rooms were dirty ." 2.3 "77% said thebathroom was dirty ." 4.5 "Dirty pool , said 55%." -
4.6 "Internet is poor."
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2.8 "Horrible vibe."1.7 "83%
criticized the unstylish hotel ." 4.9 "51%didn't like the unstylish hotel ."
Overall Rating
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6.5 "Average amenities."6.1 "61% thought the
building was acceptable ." -
6.1 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.2review from
Location and views Needs major updating!
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10.0review from
The staff were extremely friendly and helpful when we discovered the gas fireplace wasn't working when we checked in. They moved our room immediately and we're very helpful with getting situated. The room we were moved to wasn't quite as nice as the original room but we are realistic we understand things happen.
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8.2review from
Clean 2 bedroom (one was a loft with doors that closed) condo, 2 full bath, full kitchen, living room, dining area, washer/dryer (didn't use it, but looked brand new), 2 outdoor heated pools, 1 indoor heated pool, 2 hot tubs, great location next to Storyland, really everything we needed for the same price of a one bedroom suite at the Marriott in North Conway.
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7.6review from
Location was great. Close to Mt. Washington Auto rd. Property is old. Blinds were broken off from the patio door
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9.6review from
We were in a penthouse with a king size bed (a little on the soft side for me , great for the wife) . Nice gas fireplace. Bathroom was huge with a good sized shower and a nice jacuzzi. And the view was awesome My only complaint was the jacuzzi had not been cleaned properly. We did make a complaint to to the front desk
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10.0review from
the mountain view
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9.0review from
Everything was very clean and the staff was very kind and helpful. We went the weekend after labor day and had the whole resort to ouselves, it was heaven. Everything was great really, but there were some advertised features that were out of order i.e the sauna and the steam room. If it was just one I would have let it go, but both was a disapointment.
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9.6review from
Our ac did not work. It was hot!
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9.6review from
Great fun family place to stay, lots to do on the premises! Dishes in the kitchen were dirty, otherwise great place!!
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10.0review from
The staff were extremely friendly and helpful when we discovered the gas fireplace wasn't working when we checked in. They moved our room immediately and we're very helpful with getting situated. The room we were moved to wasn't quite as nice as the original room but we are realistic we understand things happen.
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8.2review from
Clean 2 bedroom (one was a loft with doors that closed) condo, 2 full bath, full kitchen, living room, dining area, washer/dryer (didn't use it, but looked brand new), 2 outdoor heated pools, 1 indoor heated pool, 2 hot tubs, great location next to Storyland, really everything we needed for the same price of a one bedroom suite at the Marriott in North Conway.
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9.6review from
We were in a penthouse with a king size bed (a little on the soft side for me , great for the wife) . Nice gas fireplace. Bathroom was huge with a good sized shower and a nice jacuzzi. And the view was awesome My only complaint was the jacuzzi had not been cleaned properly. We did make a complaint to to the front desk
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10.0review from
the mountain view
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9.0review from
Everything was very clean and the staff was very kind and helpful. We went the weekend after labor day and had the whole resort to ouselves, it was heaven. Everything was great really, but there were some advertised features that were out of order i.e the sauna and the steam room. If it was just one I would have let it go, but both was a disapointment.
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9.6review from
Our ac did not work. It was hot!
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9.6review from
Great fun family place to stay, lots to do on the premises! Dishes in the kitchen were dirty, otherwise great place!!
