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Pros. Bed was very comfortable. Room was really nice. Loved the refridge and microwave cabinet.
Cons. I had to leave at 4:30 am for airport before the breakfast, but I was able to have coffee. The tv remote did not work. Towels were rather thin, not like the Sheratons where I stayed the night before.
Pros. This hotel was very clean inside and out. No dust/mold/unpleasant odors etc. Beds were comfy. I was so surprised at how spacious our room was. I was more of a square shape vs the skinny long rooms with stuff packed in there at most hotels. The breakfast was absolutlet delicious! The first day the had southwestern omlettes that were really good along with all other kinds of breakfast foods. My daughter loved the waffle station where you made your own waffles and they also had fun toppings like whip cream, chocolate and cinnamon syrup. I also want to rave on the staff. Everyone washi friendly. Even the people sweeping up trash we nice and did not seem miserable. Was close to a lot of restaurants and close to the Jacksonville zoo. I would recommend the hotel to others and plan on staying here again on our next trip to Jacksonville
Cons. No negetivity comments.
Pros. quiet room ,most comfortable pillows ever, close proximity to UF Hospital N. and the cordiality of the lady at front desk
Pros. Staff was friendly and accommodating. Rooms clean and comfortable!
Pros. It was very clean and everyone was really nice
Cons. The breakfast could've had been better
Pros. The beds were comfortable.
Cons. Shortly after arriving to our room, another guest entered our room with a different key. Once we had our keys rekeyed we weren't able to enter our room. The only item in our bathroom was a bar of soap. Also, our coffee was lukewarm in the morning. This was the worst experience with Hampton Inn Hotels. I expect better of this usually higher quality chain.
Pros. Nothing
Cons. Upon checking in the first room we went to the beds were leaning up against the wall. The second room we went to it smelled musty in mildewy, the fridge where we were putting our daughters medicine was dirty and mold in the shows in the corners. The final room we rested in was also dirty and mold on the shower. I've been staying almost exclusively at Hilton properties for over 20 years. For most of the time I've been a diamond member and this is the worst property that Hilton has put their name on.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's amenities like?
The hotel offers a variety of amenities including a fitness center, outdoor pool, free parking, and a complimentary breakfast. Additionally, the hotel provides conference rooms, a business center, and an ATM on-site for added convenience.
What can I expect from the hotel's cleanliness and service?
Guests have praised the hotel for its cleanliness and excellent staff. The front desk clerks are described as very nice and helpful, and the hotel is well maintained. However, some guests have mentioned issues with the TV remote and pillows.
Is the hotel's location convenient for travelers?
The hotel is conveniently located close to the airport and offers a free airport shuttle. It is also near various restaurants and shopping options. However, some guests have mentioned traffic restrictions on the airport access highway and the late start time for the airport shuttle.
What are guests saying about the quality of the beds?
While some guests have found the beds to be uncomfortable, others have described them as big and comfortable. It's important to note that a few guests have mentioned issues with uneven and lumpy mattresses, as well as thin pillows.
How is the hotel's customer service?
The hotel's staff is described as helpful, friendly, and accommodating. Guests have particularly appreciated the assistance provided by the staff, including getting a pack n play for a young child and the service at breakfast. However, some guests have mentioned issues with the pool, room odor, and the availability of housekeeping.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in December, which is mentioned as the low season.
Take Advantage of the Free Airport Shuttle
The hotel offers a free airport shuttle, making it convenient for guests with early or late flights.
Request a Room Away from Elevator
Some guests noted that rooms near the elevator can be noisy, so consider requesting a room away from the elevator for a quieter stay.
Check Nearby Attractions
The hotel is conveniently located near various attractions such as the Anheuser-Busch Brewery and Jacksonville Zoo and Gardens, providing opportunities for leisure activities.
Be Mindful of Room Layout
A few guests mentioned that the room layout was a bit cramped, so consider this when selecting a room, especially if you prefer more space.
Inquire About Accessibility Features
The hotel offers increased accessibility, so if you have specific accessibility needs, it's recommended to inquire about the available features.
Consider Bringing Your Pet
The hotel allows pets, so if you're traveling with a furry friend, you can request pet-friendly accommodation, keeping in mind that charges may apply.
Plan Dining Options
While the hotel offers breakfast, some guests found the nearby restaurants convenient, so consider exploring dining options in the vicinity for variety.
Check for Special Services
If you require specific services, such as laundry facilities or a business center, it's advisable to confirm their availability and operating hours during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | September |
Average price (weeknight) | $139 |
Average price (weekend night) | $112 |
Hampton Inn & Suites Jacksonville-Airport is located at 13551 Airport Court in Northside, 10.4 miles from the center of Jacksonville. Anheuser-Busch Brewery is the closest landmark to Hampton Inn & Suites Jacksonville-Airport.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hampton Inn & Suites Jacksonville-Airport.
Yes, Hampton Inn & Suites Jacksonville-Airport offers free Wi-Fi.
Yes, Hampton Inn & Suites Jacksonville-Airport offers free parking.
Yes, Hampton Inn & Suites Jacksonville-Airport offers free airport shuttle service.
Hampton Inn & Suites Jacksonville-Airport is 2 miles from Jacksonville. Hampton Inn & Suites Jacksonville-Airport is 40.7 miles from St. Augustine Northeast Florida Regional.
Yes, Hampton Inn & Suites Jacksonville-Airport has a pool onsite.
KAYAK scours the web for all room deals available at Hampton Inn & Suites Jacksonville-Airport in Jacksonville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hampton Inn & Suites Jacksonville-Airport and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hampton Inn & Suites Jacksonville-Airport.
Value for money | 8.3 |
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Distance to city center | 10.4 mi |
Nearest Airport | Jacksonville |
Distance to airport | 1.9 mi |