Trips
Marble Waters Hotel & Suites

Marble Waters Hotel & Suites

6.5
Good

Based on 726 reviews
 
45 Kernan Boulevard North, Jacksonville, FL 32225, United States
  +1 904 337 1700
Marble Waters Hotel & Suites - Jacksonville, FL
Sun 8/19
Mon 8/20
Compare vs. KAYAK |
Expedia $92
KAYAK $93
Hotels.com $94
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per night
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Rooms

Sun 8/19
Mon 8/20

Standard Rooms

$92+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$100 per night
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Queen bed
$103 per night
IMAGE
Queen bed
$103 per night
IMAGE
Double bed
$103 per night
IMAGE
Double bed
$103 per night
IMAGE
Queen bed
$106 per night
IMAGE
Double bed
$106 per night
IMAGE
Double bed
$106 per night
IMAGE
Double bed
$106 per night
IMAGE
Double bed
$124 per night
IMAGE
Double bed
$124 per night
IMAGE
King bed
$130 per night
IMAGE
Queen bed
$132 per night
IMAGE
King bed
$133 per night
IMAGE
King bed
$163 per night
IMAGE
King bed
$163 per night
IMAGE
King bed
$163 per night
IMAGE
Double bed
$92 per night
IMAGE
Queen bed
$93 per night
IMAGE
Double bed
$94 per night
IMAGE
Queen bed
$95 per night
IMAGE
Queen bed
$96 per night
IMAGE
Queen bed
$97 per night
IMAGE
Queen bed
$98 per night
IMAGE
Double bed
$99 per night

Queen Rooms

$103+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$103 per night
IMAGE
Unknown
$103 per night
IMAGE
Unknown
$109 per night

King Rooms

$140+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$140 per night
IMAGE
Unknown
$140 per night

Reviews

Traveler rating

32
32
33
24
23

Time of year

Traveler type

Show reviews that mention

+
toilet paper holder
restaurant was closed
spa tub
juice or coffee
room was dirty
free breakfast
staff was friendly
enthusiastic about helping
hallways carpet was dirty
nice hotel
missing with exposing
smell like bleach
clock was unplugged
apples orange
great location
  • Mediocre
    May 2018
    4.0

    Our room had cold a/c and was clean.

    Fort $209 / night would expect some type of breakfast in the loony, even just help yourself items. Very little water pressure in the shower. The lobby and hallways were warm and humid.

  • Excellent
    Apr 2018
    10.0

    Good stay

    The place was nice , the bed was comfortable , and the place was quiet.

  • Mediocre
    Dec 2017
    4.0

    POOR!!

    The staff was polite and tried to explain away the decline in the hotel.

    No accomadations at all!! Restaurant closed, spa tub is additional cost, pool area and hot tub area has gone down hill, gym is gone, very limited amenities available at front desk, toiletries are on the wall and even the towels are stiff. The rooms are out dated and not everything in the rooms work. Everything has an extra cost. $25.00 NOW IF YOU WANT JETS TURNED ON IN TUB!! $1.50 for a cup of coffee that use to be free and a restaurant that is operational but not open. New management is making changes so call before booking. My trip there was soo disappointing.

  • Good
    Oct 2017
    7.1

    Staff didnt really care about putting the phone down to care for the customer..

  • Mediocre
    Jun 2017
    3.1

    Disappointed with cleanliness and staff

    Location was great and passes to gym were great also

    Bed and shower were dirty ... Not up to pair and definitely not how it displayed online. Would not suggest hotel to anyone nor come back

  • Excellent
    Mar 2017
    10.0

    Super freindy and clean

    A little slow at check in but not to bad.

  • Excellent
    Mar 2017
    10.0

    Friendly staff, nice clean hotel.

  • Mediocre
    Feb 2017
    2.5

    Not pleased at all. Cut rate, cheaply operated.

    Didn't

    Jacuzzi didn't work, tub didn't hold water. Room never cleaned the whole time we stayed. When we arrived the A/c filter was caked up with dust and dirt and they didn't offer us to another room. They're maintenance guy wouldn't be in until next day so we had to sleep in that room with dirty air filter. The a/c struggled and the room was musty. After the filter was cleaned the a/c worked better. Lock on out side of door was in disarray. The second night lock wouldn't work had to have the cards redone. Breakfast was worse then I think prisoners in jail eat. We were asked in the morning hot or cold. We requested hot and the only question they asked was our room number. Other tables were given choices very little but they were asked. The food was rationed like they were going out of business. I could go on but this hotel ruined our family trip. I was sick feeling all day Sunday. I have requested a refund but there has been no assistance with this request.

  • Mediocre
    Jan 2017
    4.0

    The rooms where okay- the breakfast was awful. It was either hot or cold choices- and hardly enough to fill up a six year old. All the room service did was give us new towels.

  • Good
    Sep 2016
    7.7

    Nice for the price

    Accomodations were nice although our room was canary yellow with no pictures on the walls and a lack of decorating. Thdy need to retrain thd cleaning crew as our room didnt look like it had been vacuumed at all. Overall, it was worth the price we paid.

    Lack of attention to housekeeping

  • Good
    Aug 2016
    7.4

    Great location and decent facilities for discounte

    Great location for us: near to where I want and between Jacksonville and Beaches, with decent mall and eateries very near by. Opaque rate offered was very good. TV channels via Xfinity were quite good. Staff, esp. breakfast, seem to be eager and friendly.

    Facilities are getting aged with lack up maintenance. E.g.,: room carpet was old and wrinkled to a degree, my wife almost tripped several times. - Safety concern. (Work) Table is very small and inadequate. Small alarm clock was unplugged (for reason) resetting the time is near impossible. Complimentary Hot and Cold breakfast were very basic, compared to national chain brands, say Hamptons, HI Express, etc.

  • Okay
    Jun 2016
    5.7

    Needs a maintenance team

    I like the whole concept of this hotel but it really needs some attention paid to keeping it maintained.

    Seriously needs better quality pillows. Both lifts at pool and hot tub were not operable. In our room the only toiletries were 1 small size bar of soap and 1 lotion. Definitely glad I bring my own or would have had to go to a store. Just looked like management needs to pay more attention to the little things and or owners need to invest in a little tlc.

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About

Overview

When you stay at Marble Waters Hotel & Suites in Jacksonville, you'll be near the airport, within a 15-minute drive of University of North Florida and St. Johns Town Center. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

6.5 Good

Based on 726 reviews

8.9

Location

6.7

Service

3.3

Wellness Area

2.2

Food

Things to Know

  • Great shopping

Check in

4:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Increased Accessibility
ATM on-site
Business center
Outdoor pool
No smoking
Hairdryer
Air-conditioned
24 Hour Front Desk
Pets not allowed
Free parking
Storage available
Elevator

Photos

Marble Waters Hotel & Suites - Jacksonville - Building All Photos (24)
Marble Waters Hotel & Suites - Jacksonville - Bedroom Habitación (5)
Marble Waters Hotel & Suites - Jacksonville - Building Instalaciones (1)
Marble Waters Hotel & Suites - Jacksonville - Building Instalaciones (1)
Marble Waters Hotel & Suites - Jacksonville - Hallway hallway (2)
Marble Waters Hotel & Suites - Jacksonville - Kitchen Cocina (1)
Marble Waters Hotel & Suites - Jacksonville - Living room Sala (1)
Marble Waters Hotel & Suites - Jacksonville - Lobby Lobby (2)
Marble Waters Hotel & Suites - Jacksonville - Restaurant Restaurante (3)

Location

Most Popular Landmarks

  • Jacksonville Beach Pier 6.2 mi
  • Mayport Marine 6.3 mi
  • Little Talbot Island State Park 8.3 mi
  • Kingsley Plantation 8.6 mi
  • EverBank Field 8.9 mi
  • Alltel Stadium 9.2 mi

Jacksonville Travel Guide

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