Pros (+) Our room had cold a/c and was clean.
Cons (-) Fort $209 / night would expect some type of breakfast in the loony, even just help yourself items. Very little water pressure in the shower. The lobby and hallways were warm and humid.
3 stars
Marble Waters Hotel & Suites, Trademark by Wyndham
45 Kernan Boulevard, North, Jacksonville, FL 32225, United States
Jacksonville, FL
See location+1 904 337 1700Photos of Marble Waters Hotel & Suites, Trademark by Wyndham
Overview
Located close to the Jacksonville airport and Florida State College is the Marble Waters Hotel & Suites. The hotel caters to both leisure and business travelers and is near to some of the area’s popular attractions.
This property has 80 rooms. Each has air conditioning, a flatscreen TV, free WiFi, a spa tub, and a refrigerator. There are work desks in all of them as well. Guests will have microwaves to use also and free toiletries are provided in every room. Guests can book adjoining rooms if needed. The front desk is staffed 24 hours a day for the convenience of all travelers. Those who need it can request an accessible room.
Marble Waters Hotel & Suites is in a suburb called East Arlington. This area has several restaurants that guests can walk to from the property. Potter’s House Soul Food Bistro Southside is only six minutes away. Sid and Linda’s Seafood Market & Restaurant and Jollibees are both only five minutes away, and for a sweet treat, Bruster’s Real Ice Cream is four minutes by foot.
Guests at Marble Waters Hotel & Suites can take a dip in the outdoor pool or workout in the 24-hour fitness center. Those working can use the business center around the clock also. The area around the hotel has some places travelers may want to visit, like Adventure Landing, Mayport Naval Station, St. Johns Town Center, and Regency Square.
Latest deals for Marble Waters Hotel & Suites, Trademark by Wyndham
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Marble Waters Hotel & Suites, Trademark by Wyndham
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- 24hr front desk
Bathroom
- Hairdryer
- Toilet
- Shared bathroom
- Private bathroom
Dining
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Microwave
General
- Family rooms
- Telephone
- Interconnected room(s) available
- Storage available
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Things to do
- Gift shop
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Marble Waters Hotel & Suites, Trademark by Wyndham
5.1
Fair
398 verified ratings
Wonderful
70
Very good
27
Good
31
Okay
38
Fair
50
Mediocre
34
Poor
148
Summary of reviews
Guests say
Guests appreciated the great location and some friendly staff, but many were disappointed with the poor service, cleanliness issues, and lack of amenities. The hotel appears to be in decline, with outdated facilities and insufficient maintenance, leading to an overall unsatisfactory experience for many visitors.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
4.6 out of 10
150 reviews
4.8 out of 10
126 reviews
6.5 out of 10
59 reviews
7.6 out of 10
21 reviews
All reviews
Pros (+) The place was nice , the bed was comfortable , and the place was quiet.
Pros (+) The staff was polite and tried to explain away the decline in the hotel.
Cons (-) No accomadations at all!! Restaurant closed, spa tub is additional cost, pool area and hot tub area has gone down hill, gym is gone, very limited amenities available at front desk, toiletries are on the wall and even the towels are stiff. The rooms are out dated and not everything in the rooms work. Everything has an extra cost. $25.00 NOW IF YOU WANT JETS TURNED ON IN TUB!! $1.50 for a cup of cof...
Read more
Cons (-) Staff didnt really care about putting the phone down to care for the customer..
Pros (+) Location was great and passes to gym were great also
Cons (-) Bed and shower were dirty ... Not up to pair and definitely not how it displayed online. Would not suggest hotel to anyone nor come back
Pros (+) Super freindy and clean
Cons (-) A little slow at check in but not to bad.
Pros (+) Friendly staff, nice clean hotel.
Pros (+) Didn't
Cons (-) Jacuzzi didn't work, tub didn't hold water. Room never cleaned the whole time we stayed. When we arrived the A/c filter was caked up with dust and dirt and they didn't offer us to another room. They're maintenance guy wouldn't be in until next day so we had to sleep in that room with dirty air filter. The a/c struggled and the room was musty. After the filter was cleaned the a/c worked better. Loc...
Read more
Cons (-) The rooms where okay- the breakfast was awful. It was either hot or cold choices- and hardly enough to fill up a six year old. All the room service did was give us new towels.
Pros (+) Accomodations were nice although our room was canary yellow with no pictures on the walls and a lack of decorating. Thdy need to retrain thd cleaning crew as our room didnt look like it had been vacuumed at all. Overall, it was worth the price we paid.
Cons (-) Lack of attention to housekeeping
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's amenities?
The hotel offers a range of amenities including an outdoor pool, a 24-hour fitness center, and a business center. Guests can also enjoy free parking and free WiFi throughout the property.
What can guests expect from the rooms?
The rooms are equipped with air conditioning, flat-screen TVs, free WiFi, spa tubs, refrigerators, and work desks. Additionally, guests have the option to book adjoining rooms if needed.
How is the cleanliness of the hotel?
While some guests have expressed concerns about cleanliness, others have praised the hotel for being quiet and clean. The hotel staff provides daily housekeeping and follows enhanced cleaning protocols.
What are some common concerns about the hotel?
Some guests have mentioned issues with the availability of hot water, poor internet connection, and cleanliness upon check-in. However, the hotel staff is available 24/7 to address any concerns.
When is the best time to visit the hotel?
The hotel's high season is in March, while the low season is in May. Visitors can take advantage of the convenient location near popular attractions and enjoy the hotel's amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection
Some guests recommended checking the room condition before settling in, as some rooms were reported to have worn-out furniture and other maintenance issues.
Verify Amenities Availability
Several guests noted that certain amenities, such as the pool, hot tub, and restaurant, were not available despite being advertised, so it's advisable to confirm their availability before booking.
Check for Cleanliness
Multiple guests mentioned cleanliness issues, including dirty carpets, old furniture, and a musty odor, so it's recommended to check recent reviews regarding the hotel's cleanliness.
Confirm Service Hours
Guests reported that staff availability was limited, and some services were not available after certain hours, so it's advisable to confirm the availability of services and staff responsiveness during your stay.
Location Convenience
The hotel's location was praised by some guests, so if the location is a priority for your visit, this hotel may be a suitable choice.
Noise Consideration
While some guests found the hotel quiet, others mentioned noise issues, so it's recommended to inquire about noise levels and request a quiet room if necessary.
Manage Expectations
Some guests felt that the hotel did not live up to its advertised features, so it's advisable to manage expectations and inquire about specific amenities or services important to your stay.
Confirm Room Condition
Some guests reported issues with room conditions, such as torn furniture and a strange smell, so it's advisable to inspect the room before settling in and request a change if necessary.
Verify Breakfast Inclusion
Some guests were disappointed by the lack of breakfast despite expecting it, so it's advisable to confirm whether breakfast is included in your booking.
Address Maintenance Concerns
Several guests mentioned maintenance issues, such as broken furniture and non-functional amenities, so it's advisable to promptly address any concerns with the hotel staff for a more comfortable stay.
Location
45 Kernan Boulevard, North, Jacksonville, FL 32225
What's nearby
- Alhambra Dinner Theatre2.5 mi
- Jacksonville Arboretum and Gardens3.4 mi
- St. Johns Town Center4.9 mi
- Tree Hill Nature Center5.6 mi
- St. Johns River Light6.3 mi
- Jacksonville University7.3 mi
- Deerwood Country Club7.4 mi
- Kingsley Plantation8.6 mi
- Metropolitan Park8.9 mi
- EverBank Field8.9 mi
- Riverplace Tower10 mi
- Jacksonville Public Library10.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Marble Waters Hotel & Suites, Trademark by Wyndham
Low season | April |
|---|---|
High season | February |
Average price (weeknight) | $113 |
Average price (weekend night) | $106 |
When to book a room at Marble Waters Hotel & Suites, Trademark by Wyndham
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Marble Waters Hotel & Suites, Trademark by Wyndham
FAQs when booking at Marble Waters Hotel & Suites, Trademark by Wyndham
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in JacksonvilleGood to know
Value for money | 5.8 |
|---|---|
Distance to city center | 9.9 mi |
Nearest Airport | Jacksonville |
Distance to airport | 16.6 mi |
Everything you need to know for your stay in Jacksonville
Complete your trip
Popular destinations