Smart Hotel

Some guests have mentioned that the rooms were dirty and dusty due to ongoing renovations, and there were concerns about the cleanliness of the bed sheets and walls. However, others have noted that the rooms and bathrooms were clean and well-maintained, with friendly and helpful staff.

Guests have expressed concerns about the ongoing renovations, mentioning issues such as dusty and messy environments, non-functional amenities, and the presence of construction tools. Some guests also highlighted problems with the air conditioning, water heater, and cleanliness of the hotel.

Guests have praised the hotel's unbeatable location in the heart of Jakarta, near the MRT station and shopping complexes. They also appreciated the variety of local food vendors nearby and the convenience of walking access to the CBD.

Several guests have commended the friendly and approachable staff, while others have expressed disappointment with the unfriendly front desk and non-professional staff. Some guests have also mentioned the helpfulness of the security and cleaning service.

Potential guests should be aware that the hotel is currently undergoing renovations, resulting in dusty and noisy environments. There have been concerns about the functionality of amenities, cleanliness of the rooms, and the overall condition of the hotel. However, the hotel's location is highly praised for its strategic placement in the city center.

Several guests reported that the hotel is currently undergoing renovation, resulting in dusty and noisy conditions. Consider requesting a room away from the renovation area to ensure a more peaceful stay.

Some guests mentioned issues with room cleanliness, including dusty rooms, stained linen, and dirty bathrooms. It's advisable to thoroughly inspect the room upon check-in and promptly report any cleanliness concerns to the staff.

The hotel's location in the heart of Jakarta, near the MRT station and Grand Indonesia Mall, was praised by many guests. Take advantage of the convenient access to public transportation and nearby attractions.

Guests noted that the ongoing construction work can create noise disturbances, particularly in the morning. If you are sensitive to noise, it may be helpful to bring earplugs or request a quieter room location.

The hotel requires a cash deposit upon check-in, which is returned upon checkout. Be prepared for this deposit requirement and ensure you receive a receipt for the deposit.

Some guests reported missing or inadequate room amenities such as towels, toiletries, and water refills. It's recommended to confirm the availability of essential amenities with the staff upon arrival.

Guests appreciated the variety of local food vendors on the street next to the hotel. Consider exploring these dining options for a taste of local cuisine.

Several guests mentioned encountering issues such as non-functional TV, broken shower, and air conditioning problems. It's advisable to thoroughly inspect the room and its amenities before settling in.

If you are arriving by car, be aware that the hotel offers parking, but it may be limited. Consider contacting the hotel in advance to secure a parking spot, especially during peak seasons.

Guests highlighted that the hotel may not offer smoking rooms despite booking preferences. If you are a smoker, ensure that the hotel can accommodate your smoking needs or consider alternative accommodation.