Pros (+) always top notch. this hotel is best if you value your privacy
Cons (-) saturday night stays suffer from the sunday no car sound. this goes for any hotel in the circle.
5 stars
Mandarin Oriental, Jakarta
Jalan M.H. Thamrin, PO Box 3392, Jakarta 10310, Indonesia
Jakarta, Indonesia
See location+62 212 993 8888Photos of Mandarin Oriental, Jakarta
Overview
Luxury hotel with 2 restaurants and a full-service spa This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a health club, and a bar/lounge. Change of towels is available on request. Mandarin Oriental, Jakarta offers 272 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Mandarin Oriental, Jakarta
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Free parking
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Pool and spa
- Spa and wellness center
- Massage
- Pool bar
- Spa
- Outdoor pool
- Sauna
- Pool with a view
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
Media and entertainment
- Radio
- Cable or satellite TV
- CD player
- Pay-per-view channels
- TV
- DVD player
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Soundproof rooms
- Telephone
- Storage available
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
- Private bathroom
- Walk-in shower
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Designated smoking area
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Bedroom
- Fold-up bed
- Alarm clock
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Cooking classes
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Mandarin Oriental, Jakarta
9.1
Wonderful
851 verified ratings
Wonderful
648
Very good
99
Good
45
Okay
19
Fair
16
Mediocre
13
Poor
11
Summary of reviews
Guests say
Guests consistently praised the hotel's service and cleanliness, highlighting the helpful and friendly staff, as well as the beautiful and spacious rooms. However, several reviews mentioned significant noise issues from the surrounding area, which affected their overall experience. Some guests also felt that the value for money could be improved, especially in comparison to newer hotels in the vicinity.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food quality at Mandarin Oriental Jakarta?
Guests have praised the great food and spacious rooms at the hotel. The breakfast offers a variety of items, and the Chinese restaurant's food and service are outstanding.
How is the cleanliness and comfort of the rooms at Mandarin Oriental Jakarta?
Guests have highlighted the spacious and comfortable rooms, with excellent views and well-decorated suites. The staff is attentive to details and provides excellent housekeeping service.
Is parking available at Mandarin Oriental Jakarta?
The hotel offers free parking and valet parking for guests, ensuring convenient parking options during your stay.
What are the best times to visit Mandarin Oriental Jakarta?
The hotel experiences high season in January and low season in February, providing an insight into the ideal times to plan a visit.
How is the customer service at Mandarin Oriental Jakarta?
Guests have praised the amazing customer service, with staff being exceptionally kind, helpful, and friendly. The hotel's staff is well-trained and provides outstanding service throughout the stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Monument View
Guests recommend choosing a room with a view of Bundaran HI for a mesmerizing cityscape experience.
Consider Noise Levels
Some guests suggest avoiding rooms facing the Freedom Monument due to potential traffic noise, and recommend using the provided earplugs if staying in such rooms.
Take Advantage of the Location
The hotel's central location offers easy access to popular shopping malls and a vibrant area for exploration, providing a convenient and lively stay.
Enjoy the Surprise Complimentary Amenities
Guests appreciate the thoughtful surprises and complimentary items provided by the hotel, enhancing their overall experience.
Check for Construction Notices
It's advisable to inquire about any ongoing construction at the hotel before booking, as it may impact the stay for some guests.
Appreciate the Attentive Staff
Many guests praise the staff for their exceptional service, attentiveness, and willingness to go the extra mile to ensure a memorable stay.
Consider Noise from Surroundings
Some rooms may experience noise from the surrounding area, so guests may want to consider this when selecting a room.
Take Advantage of the Spa and Wellness Facilities
Guests recommend indulging in the spa, wellness center, and pool facilities for a relaxing and rejuvenating experience.
Explore Nearby Attractions
The hotel's proximity to popular attractions such as Bundaran Hi and Grand Indonesia makes it convenient for guests to explore the area and enjoy various activities.
Appreciate the Thoughtful Room Details
Guests value the attention to detail in room preparation, including tidying up and preparing the bed for a comfortable night's sleep.
Location
Jalan M.H. Thamrin, PO Box 3392, Jakarta 10310
What's nearby
- Plaza Indonesia300 yd
- Grand Indonesia300 yd
- Thamrin City0.5 mi
- Jalan Jaksa0.9 mi
- National Museum of Indonesia1.4 mi
- Monas1.4 mi
- Jakarta Convention Center1.7 mi
- Istana Merdeka1.8 mi
- Masjid Istiqlal1.9 mi
- Jakarta Cathedral2 mi
- Gelora Bung Karno Stadium2.1 mi
- Pacific Place2.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mandarin Oriental, Jakarta
Low season | August |
|---|---|
High season | September |
Average price (weeknight) | $190 |
Average price (weekend night) | $178 |
When to book a room at Mandarin Oriental, Jakarta
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mandarin Oriental, Jakarta
FAQs when booking at Mandarin Oriental, Jakarta
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Value for money | 8.8 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Jakarta Halim Perdana Kusuma |
Distance to airport | 6.7 mi |
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