Pros (+) The Horizon Club was great. We had a wonderful time at the pool. The health club and spa was very nice too.
5 stars
Shangri-La Jakarta
Kota Bni, Jalan Jendral Sudirman Kav.1, Jakarta 10220, Indonesia
Jakarta, Indonesia
See location+62 212 922 9998Photos of Shangri-La Jakarta
Overview
Luxury hotel with 4 restaurants and a full-service spa Along with 4 restaurants, this hotel has a full-service spa and free water park access. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a health club are onsite. Change of towels is available on request. Shangri-La Jakarta offers 662 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries. This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. 3 outdoor tennis courts, a health club, and a complimentary water park are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Shangri-La Jakarta
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Smoking rooms available
- Safety deposit box
- Bottle of water
General
- Executive lounge access
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Gift shop
- Evening entertainment
- Beauty salon
- Water park
- Night club
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Shangri-La Jakarta
9.2
Wonderful
1203 verified ratings
Wonderful
867
Very good
194
Good
71
Okay
27
Fair
18
Mediocre
14
Poor
12
Summary of reviews
Guests say
Guests enjoyed the great amenities, including pools and breakfast options, while praising the friendly and attentive service. Cleanliness was also highlighted positively, making it a family-friendly choice.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9.2 out of 10
592 reviews
9.5 out of 10
134 reviews
8.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, coffee shop, and special diet menus upon request. Guests have praised the excellent and diverse breakfast menu.
What are the highlights of the hotel's amenities for families?
The hotel provides a child pool, kids meals, and a kid-friendly buffet, making it an ideal choice for families. Additionally, the hotel features an aqua playground that children have thoroughly enjoyed.
How is the hotel's customer service and staff?
Guests have consistently praised the friendly and helpful staff, with particular mentions of specific staff members who provided exceptional service, such as Awaluddin and Deddy. The staff's attentiveness and responsiveness have been highlighted as key strengths of the hotel.
What are the notable features of the hotel's rooms?
The hotel offers spacious and clean rooms with excellent views. Guests have appreciated the comfortable beds, spacious layout, and the availability of amenities such as a bathtub and a variety of room views.
When is the best time to visit the hotel?
The high season at the hotel is in May, offering an ideal time to experience the hotel's facilities and services. Additionally, the hotel's evening entertainment and proximity to popular attractions make it a great choice for a visit during this time.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy the Breakfast Variety
Guests appreciated the extensive breakfast options, especially the Japanese cuisine. However, some suggested using regular plastic bottles for the provided water instead of the bottled water in the rooms.
Family-Friendly Features
Families with kids enjoyed the children's pool, kids' meals, and the aqua playground. The hotel also offers various activities for children, making it a great choice for families.
Consider the Location for Nearby Attractions
The hotel's proximity to attractions like Grand Indonesia and Bundaran Hi makes it convenient for exploring the area. Additionally, there are nearby dining and grocery options within walking distance at Wisma 46.
Take Advantage of the Spa and Wellness Facilities
Guests highlighted the spa, hot tub, outdoor pool, and sauna as excellent amenities for relaxation and unwinding.
Check for Special Services
The hotel staff received praise for their friendliness and attentiveness, with special mentions for specific staff members. Additionally, the hotel offers an executive lounge and various services for families, such as providing crayons and paper for kids at the check-in desks.
Explore Dining Options
Guests enjoyed the variety and quality of the breakfast and dinner buffets, as well as the options available at the hotel's restaurants and bar. However, some guests suggested adding more USB sockets in the rooms and including pork bacon for breakfast.
Consider Room Features
Rooms are spacious and clean, with amenities suitable for families. However, some guests mentioned issues with the shower on the bathtub and the need for clearer instructions on its use.
Take Note of Staff Service
Many guests praised the friendly and helpful staff, while some mentioned challenges during checkout and suggested improvements in communication and service consistency.
Plan for Leisure and Business Needs
The hotel offers a business center, meeting facilities, and an ATM on-site, catering to both leisure and business travelers.
Location
Kota Bni, Jalan Jendral Sudirman Kav.1, Jakarta 10220
What's nearby
- Grand Indonesia0.5 mi
- Thamrin City0.6 mi
- Plaza Indonesia0.6 mi
- Jakarta Convention Center1.2 mi
- Jalan Jaksa1.4 mi
- Gelora Bung Karno Stadium1.6 mi
- Pacific Place1.7 mi
- National Museum of Indonesia1.8 mi
- Monas1.9 mi
- Plaza Senayan2.1 mi
- Istana Merdeka2.2 mi
- Senayan City Mall2.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Shangri-La Jakarta
Low season | June |
|---|---|
High season | July |
Average price (weeknight) | $156 |
Average price (weekend night) | $170 |
When to book a room at Shangri-La Jakarta
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.8 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Jakarta Halim Perdana Kusuma |
Distance to airport | 6.7 mi |
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