Pros (+) They allow pets... and they loved their stay!
3 stars
Chateau Jasper
Photos of Chateau Jasper
Overview
Located just a short stroll from Jasper Railway Station, Chateau Jasper offers guests an ideal base while in Jasper. Only a short stroll from Jasper Park Information Centre, it provides traditional rooms equipped with a spa bath, tea and coffee making facilities and a refrigerator.
This award-winning 3-star hotel offers numerous exclusive amenities, including a Jacuzzi and an indoor pool. For a fast and effortless check-in and departure experience, guests can benefit from the express check-in/check-out feature.
Chateau Jasper provides spacious rooms equipped with a microwave, a hair dryer and cable/satellite channels, plus all the essentials to ensure an enjoyable stay.
Guests staying at Chateau Jasper Canada can enjoy a unique dining experience at the in-house restaurant, suitably based for those who want to stay close when looking for a bite to eat. A wide variety of dining options are also available in the surrounding area.
The hotel enjoys a superb location, allowing guests easy access to a range of tourist attractions. Jasper Airport is less than a 15-minute drive away, and an airport shuttle is available on request.
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Amenities at Chateau Jasper
- Indoor pool
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Dining
- Electric kettle
- Microwave
- Restaurant
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Services and conveniences
- Business center
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Things to do
- Hiking
- Bicycle rental
- Cycling
- Skiing
- Horse riding
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Family rooms
- Telephone
- Carpeted
- Storage available
Pool and spa
- Spa
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Wardrobe or closet
Workspace
- Fax/photocopying
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Chateau Jasper
8.3
Very good
1178 verified ratings
Wonderful
493
Very good
278
Good
234
Okay
63
Fair
57
Mediocre
22
Poor
31
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the spacious and comfortable rooms. However, many reviews pointed out issues with cleanliness and the overall condition of the hotel, indicating that it may require renovations. The location received mixed feedback, with some finding it convenient while others noted it was a bit far from downtown. Overall, guests enjoyed their stay but highlighted areas for improvement.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
26 reviews
8 out of 10
12 reviews
All reviews
Pros (+) Great location. Clean modern room. Super helpful staff
Pros (+) Room was spacious and comfortable and enjoyed the hot tub.
Cons (-) Restaurant was under renovation and parking was difficult, parkade is very tight and when full is very difficult to exit, particularly with cars behind you.
Pros (+) Comfortable beds. The faux fireplace in the room was odd (but nice). Underground parking was available. (great to have in the winter)
Cons (-) Pool was in heavy use when we were there (lots of kids - i.e., in town for a hockey tournament.) Suggest perhaps an adult only time from 9pm to 10pm.
Pros (+) Newly renovated, beautiful hotel. Free underground parking. Pool and jacuzzi are small but nice touches. We will stay here again if we return to Jasper!
Cons (-) Location isn’t great. All the big hotels are at the east end of town, beyond a residential neighbourhood. It’s about a 20 minute walk from the hotels to the downtown, which means you need a designated driver, a taxi, or a warm coat in winter. The underground parking isn’t huge and some idiots were double-parked. The hotel wasn’t tracking them down to tell them to move.
Pros (+) A nice quiet room , even with lots of other people satying in the hotel, no slamming doors or noisy hallways, very nice accomadations
Pros (+) Fairly clean. Breakfast should have been included for the price.
Cons (-) Dated. Rooms should be updated.
Pros (+) The staff was friendly and amazing - due to availability, I received a free upgrade and stayed in a beautiful suite. It absolutely pushed my experience in Jasper to a whole new level.
Cons (-) Not a single complaint - it was fantastic.
Cons (-) the fact that I didn't get a receipt for my stay.
Pros (+) Comfortable, spacious room.
Cons (-) Room decor is dated, and the hotel is a bit far from town if you are walking. A little on the expensive side.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the unique amenities offered at Chateau Jasper?
Chateau Jasper offers unique amenities such as a Jacuzzi, indoor pool, and underground parking, providing guests with a comfortable and enjoyable stay.
What can guests expect from the dining experience at Chateau Jasper?
Guests staying at Chateau Jasper can enjoy a unique dining experience at the in-house restaurant, and a wide variety of dining options are also available in the surrounding area.
When is the best time to visit Chateau Jasper?
Chateau Jasper is ideal to visit in July, during the high season, to fully enjoy the exceptional facilities and explore the nearby tourist attractions.
What practical information should guests know about parking at Chateau Jasper?
Chateau Jasper provides underground parking, ensuring convenient and secure parking for guests, although it may be tight at times.
What are guests saying about the cleanliness and customer service at Chateau Jasper?
Guests have praised the hotel for its cleanliness, spacious rooms, and friendly staff, providing a comfortable and welcoming environment for a pleasant stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, and several guests appreciated the clean and comfortable pet-friendly rooms. If you're traveling with a pet, this could be a great option.
Explore Nearby Attractions
The hotel's location offers easy access to a range of tourist attractions, including the Jasper Activity Centre, Jasper-Yellowhead Museum and Archives, and Jasper Artists Guild & Jasper Art Gallery.
Underground Parking
Guests appreciated the included underground parking, which adds convenience and security to their stay.
Check for Room Amenities
Some guests found the room amenities to be satisfactory, such as the microwave, kettle, and bathroom toiletries. However, others noted that the fridge seemed a bit warm, so it might be worth checking this upon arrival.
Consider Room Selection
While some guests found the rooms spacious and comfortable, others mentioned that the decor was outdated and that their room had a view of the car park. It might be beneficial to inquire about room views and decor preferences when booking.
Dining Options
The hotel has an in-house restaurant, and while some guests enjoyed the breakfast and dining options, others were disappointed by the limited menu and the absence of breakfast due to COVID-19 restrictions. It's advisable to check the current dining offerings before arrival.
Fitness Facilities
If you plan to use the fitness facilities, be aware that some guests found the fitness area lacking in equipment and space. Consider this if access to a well-equipped gym is important to you.
Consider Noise Levels
Several guests mentioned thin walls and noise from the hallway, which affected their overall experience. Light sleepers may want to take this into account and consider requesting a quieter room location.
Check for Special Requests
The staff were praised for accommodating special requests, so don't hesitate to communicate your needs or concerns with them.
Location
96 Geikie Street, Jasper, AB
What's nearby
- Jasper Park Information Centre0.6 mi
- Jasper Skytram3 mi
- Signal Mountain5.1 mi
- Pyramid Mountain5.3 mi
- Marmot Basin Peak6.3 mi
- Mount Edith Cavell15.1 mi
- Athabasca Falls17.3 mi
- Sunwapta Falls30.5 mi
- Mount Morden Long39.2 mi
- Mount Mitchell41.1 mi
- Mount Palmer43.7 mi
- Thorington Tower43.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Chateau Jasper
Low season | January |
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High season | June |
Average price (weeknight) | $198 |
Average price (weekend night) | $268 |
When to book a room at Chateau Jasper
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
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Distance to city center | 0.4 mi |
Everything you need to know for your stay in Jasper
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