They gave us an awfully small room with mainly just the bed. Don't trust the pictures you see online. Cleanliness standards were very low also staff is very rude.
3 stars
Tonquin Inn
Photos of Tonquin Inn
Overview
Tonquin Inn is situated in Jasper and is close to local attractions, such as Jasper Park Information Centre. It also provides a Jacuzzi, an indoor pool and a sauna.
This peaceful hotel offers laundry facilities, snow sports and a 24-hour reception. It is pet-friendly and has disabled parking for those with a car.
The hotel's rooms are comfortable and offer a kitchenette that is equipped with a refrigerator and a microwave. They all have a flat-screen TV, a private bathroom and tea and coffee making facilities.
During their stay at Jasper Tonquin Inn, guests can enjoy a meal at The Tonquin Prime Rib Village, which offers Greek specialties. A relaxing beverage can be enjoyed in the on-site bar. A wide selection of cafés and restaurants are also found in close proximity to the property.
Jasper Airport is around a 15-minute car ride from Tonquin Inn and Jasper Railway Station is within walking distance. Tours and other travel arrangements can be organized at the tour desk.
Latest deals for Tonquin Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Tonquin Inn
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Electric kettle
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Things to do
- Hiking
- Fishing
- Golf
- Canoeing
- Cycling
- Skiing
- Horse riding
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Lockers
- Telephone
- Carpeted
- Storage available
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Sauna
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Dining
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Wake-up service
- Safety deposit box
- Key card access
- 24hr front desk
Laundry
- Laundry facilities
- Iron and ironing board
- Tumble dryer
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Child pool
- Kids meals
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Tonquin Inn
7.7
Good
3114 verified ratings
Wonderful
713
Very good
560
Good
743
Okay
377
Fair
336
Mediocre
165
Poor
220
Summary of reviews
Guests say
Guests generally appreciate the good location of the hotel and some positive aspects like the free upgrades and excellent restaurant food. However, many reviews highlight significant concerns regarding cleanliness, parking issues, and some negative interactions with staff. The hotel is noted for its family-friendly amenities, but guests have reported various inconveniences that detract from their overall experience.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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Pros (+) There was no breakfast
Pros (+) Was in jasper
Cons (-) Not very clean, seen wrappers and things under The bed. Room and bathrooms were old and the renovation that were done were not done well. Looks like the tile in the bathroom was done someone who should not be doing tile. A lot of money for an old motel.
Pros (+) Tonquin inn is okay. The beds are comfy and the room is a good size but a facelift is needed to freshen up everything. Pricing is probably a little expensive with no breakfast inclusions. Staff at reception were quite young and not very engaging.
Cons (-) Dated furniture and a little old.
Pros (+) Nice staff and rooms very cleen. Good bed.
Cons (-) The pillows too fat. The air con was loud. Walls very thin. The price was too high for the hotel, but no higher than other hotels.
Pros (+) Comfortable, clean room, conveniently located, good value.
Cons (-) Breakfast selection on the cold buffet was limited, eg no healthy cereals. Waitress did not understand English.
Pros (+) Kids loved the pool facilities. We had 2 adults and 2 young children in one room. Rooms were small and cramped, but fine for sleeping. Well overdue for an update/renovation and not ANOTHER coat of paint over the old!
Pros (+) We were given an upgrade which was a nice surprise and the room was beautifully done. It was clean and the hotel had a great location with its proximity to town.
Cons (-) There was very limited parking and that was unsettling. The hotel seemed to be cramped for space, but it was very nice.
Pros (+) The pool was larger than at many places in this price range. The hours were OK but an earlier opening than 9am would have been good esp. on my last day. The bathroom was huge and would have accommodated a wheel chair. A recycle bin was a welcome sign.
Cons (-) The tile floor around the pool and in the dressing room was very slippery. Believe the 4pm check-in. They do not have enough cleaners or they do not work enough hours. Also I asked for no service for my 3 night stay but when the "do not disturb" sign was taken from my door, the room was serviced. The AC had made the room quite cold at check-in. I turned it off and then only turned it on briefly on...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How are the beds at Tonquin Inn?
The beds at Tonquin Inn are very comfortable, as mentioned by many guests in their reviews.
Is parking available at Tonquin Inn?
Yes, Tonquin Inn offers free parking for guests, although it may be limited at times.
What can I expect from the food quality at The Tonquin Prime Rib Village?
Guests can expect great food quality at The Tonquin Prime Rib Village, with many positive comments about the restaurant in the reviews.
How is the cleanliness at Tonquin Inn?
Tonquin Inn maintains a high standard of cleanliness, as noted by numerous guests who appreciated the clean rooms and facilities.
When is the best time to visit Tonquin Inn?
The best time to visit Tonquin Inn is during the high season in June, when the location and facilities can be fully enjoyed.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Guests recommend choosing a room with a balcony for a peaceful and scenic experience.
Consider Bringing Earplugs
Some guests mentioned noise from outside stairs, pipes, and upstairs patrons, so bringing earplugs might be helpful for light sleepers.
Check the Room Amenities
The hotel offers kitchenettes equipped with a refrigerator and a microwave, which can be convenient for families or those who prefer to prepare their own meals.
Be Mindful of Room Temperature
Some guests experienced issues with room temperature control, so it's advisable to check the heating and cooling settings upon arrival.
Utilize the On-Site Dining
Guests enjoyed the Greek specialties at The Tonquin Prime Rib Village and recommend trying the on-site bar for a relaxing beverage.
Inquire About Parking
Limited parking was mentioned in some reviews, so it's recommended to inquire about parking availability and options upon booking.
Enjoy the Outdoor Hot Tubs
The hot tubs were highlighted as a great feature, providing a relaxing experience for guests.
Consider Room Location
Guests staying in Room 225 noted noise from the kitchen below, so it might be beneficial to request a room away from potential sources of noise.
Take Advantage of Pet-Friendly Amenities
The hotel is pet-friendly, offering increased accessibility and designated smoking areas for guests traveling with pets.
Plan for Travel Arrangements
The hotel can assist with organizing tours and travel arrangements, providing convenience for guests looking to explore the local attractions.
Location
100 Juniper Avenue, Jasper, AB
What's nearby
- Jasper Park Information Centre0.6 mi
- Jasper Skytram3.1 mi
- Signal Mountain5 mi
- Pyramid Mountain5.4 mi
- Marmot Basin Peak6.3 mi
- Mount Edith Cavell15.1 mi
- Athabasca Falls17.3 mi
- Sunwapta Falls30.4 mi
- Mount Morden Long39.2 mi
- Mount Mitchell41.1 mi
- Mount Palmer43.7 mi
- Thorington Tower43.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Tonquin Inn
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $170 |
Average price (weekend night) | $204 |
When to book a room at Tonquin Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Tonquin Inn
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Value for money | 7.6 |
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Distance to city center | 0.5 mi |
Everything you need to know for your stay in Jasper
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