Holiday Inn Resort Jekyll Island

room smelled like smoke, flimsy sheets were frayed on the edges, walls in bathroom were dirty, bathroom floor majorly cruddy between tub and countertop. Check in person covered in tattoos and didn't describe location of room correctly or offer a map. Asked them to change rooms or change filter in ac because of smoke smell and they said they would bring ozone machine but didn't. Pool not usable because it was green and hard to find a white chair that wasn't brown. Also umbrellas broken and child almost popped in the head by broken umbrella stick. The only thing this hotel has going for it is property and location.

Big Disappointment

The location on the beach was good

The staff ranged from stupid to surly. There was no one at reception and then a fight started when a guest complained that the bar wasn't opened at 4 like it was supposed to be. The room was ok but needed an upgrade The wall art looked like it was bought in a second hand store and the grounds definitely needed tending On top of this there was no breakfast and no coffee in the lobby. I'll never return. I'm a priority club member and was really disappointed!