The David Citadel Hotel

Pool. Breakfast. Location. Staff attitude. Room Cleaning service Facilities upkeep

Location was superb

good service for Israel. Expensive for the standard. Pool small and facilities only average

Nothing Staff attitude. Cold decore.

Location. New building. Although they really try, the service is not what it should be.

The hotel's location is excellent. The breakfast that was included in the room rate was extensive and well prepared. Service was awful. We had to ask for additional towels each day and, when they were brought, they weren't the number or ones we had asked for. Service at breakfast was abymal. We had to continually chase after the waitstaff to bring us coffee and replenish the cup throughout the meal. The room was made up very late in the day. This consisted of a "turn down" which really was not that as the bed was never made earlier. The carpet was filthy, the shower stall was never cleaned, and soap and facial tissues were offered only sparingly. The hotel definitely does not deserve its five-star rating.