the checkout process is annoying. don't understand why I need to wait 30 min. for booking which took 3 min to complete...
5 stars
Waldorf Astoria Jerusalem
26-28 Gershon Agron Street, 9419008 Jerusalem, Jerusalem District, Israel
Jerusalem, Israel
See location+972 2542 3333Photos of Waldorf Astoria Jerusalem
Overview
Waldorf Astoria Jerusalem offers an lavish stay in a historically-rich, circa-1920s building. The hotel is conveniently set just a mile from the Western Wall and nearby popular attractions, dining, entertainment, and shopping options. The hotel is the perfect option for business and leisure travelers.
Ornately decorated rooms are elegantly designed and feature Turkish accents derived from the award-winning Turkish architect who built the hotel. Guests can choose from a wide range of guest rooms and suites, including king rooms, grand deluxe, terrace rooms, and superior. All of the lavish rooms feature free high-speed wifi, tablet computers, minibars, in-room safes, flat-screen televisions with premium channels, plush bedding, artistic decor, custom bath products, spacious bathrooms, and air-conditioning. Larger suites include spacious living room areas, jacuzzi tubs, kitchens, and saunas. Room service and laundry service are available.
All paying guests can enjoy a complimentary lavish breakfast buffet served each morning in the atrium restaurant. Valet parking is available for an additional surcharge. An airport shuttle is available for airport transfers. A 24/7 fitness center is fully equipped with cardio machines, free weights, and other exercise equipment. Business travelers can utilize the business center, which offers space for conferences, meetings, and corporate events.
Guests can dine at the atrium restaurant which is open for breakfast, lunch, and dinner. The restaurant serves upscale traditional Israeli classics, and kosher meats. There is an old-world style bar onsite that serves gourmet cocktails, fine wines, and premium beers.
Latest deals for Waldorf Astoria Jerusalem
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Waldorf Astoria Jerusalem
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Business center
Services and conveniences
- A/V equipment rental
- Business center
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Chapel/shrine
- Private check-in/check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Soundproof rooms
- Telephone
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Indoor pool
- Sauna
- Steam room
Accessibility and suitability
- Increased accessibility
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Bathroom
- Shower
- Bathtub
- Toilet
- Bathrobe
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- TV
- DVD player
Outdoor
- Terrace/Patio
- Balcony
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Waldorf Astoria Jerusalem
8.6
Very good
988 verified ratings
Wonderful
646
Very good
128
Good
82
Okay
30
Fair
30
Mediocre
24
Poor
48
Summary of reviews
Guests say
Guests have expressed disappointment with the food quality, particularly during Shabbat meals, which were often described as subpar. Service issues were also noted, especially regarding staff attention during busy periods. However, many guests appreciated the cleanliness of the rooms and the overall hotel environment, highlighting the beautiful design and comfortable accommodations.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
38 reviews
8.6 out of 10
2 reviews
All reviews
Pros (+) The design and artictexure was magnificent.
Cons (-) Would like to see more deversity with different cultures
Pros (+) This is a beautiful hotel in an elegant old building that was completely redone to creat the hotel. Courteous and helpful staff. Concierge services were excellent. Rooms are large and well furnished. Ten minute walk to the Jaffa Gate of the old city. Breakfast was included and was excellent.
Cons (-) I-PAD provided in the room for hotel services never worked, even with repeated calls and IT requests.
Pros (+) Location is great. Well appointed rooms
Cons (-) Service and staff attention on shabbat. Especially if we pay full price!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the lavish breakfast buffet at the hotel?
The lavish breakfast buffet offers a wide range of upscale traditional Israeli classics and kosher meats, ensuring a delightful and satisfying start to your day.
Are there any specific amenities in the suites that make them stand out?
The larger suites include spacious living room areas, jacuzzi tubs, kitchens, and saunas, providing an extra touch of luxury and comfort during your stay.
What are the parking options available at the hotel?
Valet parking is available for an additional surcharge, ensuring convenient and secure parking for your vehicle during your visit.
How is the hotel's customer service and staff responsiveness?
The hotel offers exceptional, gracious service by highly professional and attentive staff, ensuring that all your needs are taken care of with care and efficiency.
What is the best time to visit the hotel in terms of seasonal rates?
The high season at the hotel is in April, offering an ideal time to experience the luxurious amenities and central location, while the low season is in July.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Consider Upgrading to a Suite
Larger suites were praised for their spacious living areas, jacuzzi tubs, kitchens, and saunas, providing an extra luxurious experience.
Take Advantage of the Lavish Breakfast Buffet
Guests highlighted the complimentary lavish breakfast buffet served each morning in the atrium restaurant as a must-try feature.
Utilize the 24/7 Fitness Center
The fully equipped fitness center with cardio machines, free weights, and other exercise equipment was appreciated by guests.
Explore Nearby Attractions
The hotel's convenient location, just a mile from the Western Wall and near popular attractions, makes it an ideal choice for exploring the area.
Enjoy Upscale Dining
Guests can dine at the atrium restaurant, which serves upscale traditional Israeli classics and kosher meats, providing a high-quality dining experience.
Be Mindful of Additional Charges
Some guests mentioned surprising charges for parking, emphasizing the importance of clarifying additional costs before booking.
Check for Room Maintenance
A few guests reported maintenance issues, such as mold in the shower, indicating the importance of ensuring room quality before settling in.
Consider the Spa Services
Excellent service at the spa was highlighted by guests, suggesting that indulging in spa treatments can enhance the overall experience.
Plan Ahead for Shabbat
Guests noted limitations on dining options and services due to Shabbat, advising future visitors to plan accordingly for a seamless experience.
Location
26-28 Gershon Agron Street, 9419008 Jerusalem, Jerusalem District
What's nearby
- Nahalat Shiv'a286 yd
- Jaffa Gate0.3 mi
- Church of the Holy Sepulchre0.4 mi
- Damascus Gate0.6 mi
- Via Dolorosa0.6 mi
- Old City of Jerusalem0.6 mi
- Calvary0.7 mi
- Western Wall0.7 mi
- Dome of the Rock0.8 mi
- Al-Aqsa Mosque0.8 mi
- Temple Mount0.8 mi
- Mahane Yehuda Market0.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Waldorf Astoria Jerusalem
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $907 |
Average price (weekend night) | $634 |
When to book a room at Waldorf Astoria Jerusalem
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Waldorf Astoria Jerusalem
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Tel Aviv Ben Gurion Intl |
Distance to airport | 25.3 mi |
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