Cons (-) It was good
5 stars
The Capital 20 West
20 West Road South, Morningside, 2146 Johannesburg, Gauteng, South Africa
Johannesburg, South Africa
See location+27 112 909 600Provider
Provider for The Capital 20 West
Provider for The Capital 20 West
Provider for The Capital 20 West
Photos of The Capital 20 West
Overview
This luxury property is ideally located in Sandton and provides an indoor pool. It also features a 24-hour reception, a coffee bar and an airport shuttle.
The Capital 20 West has been recently refurbished and offers a concierge, a convention center and babysitting/child services. In fine weather, an outdoor terrace provides an ideal place to relax. It also has superb facilities for meetings and events.
Apartments provide a flat-screen TV, an iPod docking station and internet access. They are all soundproofed and include a seating area, a private bathroom and a laptop safe.
The Capital 20 West has an on-site restaurant, perfect for guests who prefer to eat in. Each evening, guests can relax in the comfortable lounge bar.
The property is situated amongst the area's well-known sightseeing attractions, including JSE Limited, which is a short walk away. The staff at the tour desk are available to book and organize activities in Johannesburg.
Latest deals for The Capital 20 West
Amenities at The Capital 20 West
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Cable or satellite TV
- Airport shuttle
- Meeting/Banquet facilities
- Internet
Services and conveniences
- Room service
- Business center
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Parking and transportation
- Airport shuttle
- Parking
Laundry
- Laundry facilities
- Laundry service
Dining
- Restaurant
- Bar/Lounge
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
General
- Storage available
Health and safety
- Safe
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Pool
- Pool
Reviews of The Capital 20 West
8.1
Very good
679 verified ratings
Wonderful
298
Very good
88
Good
140
Okay
46
Fair
61
Mediocre
19
Poor
27
Summary of reviews
Guests say
Guests had mixed experiences at the hotel. While many appreciated the spacious rooms and amenities like the pool and gym, service-related issues were frequently mentioned. Complaints included unprofessional staff, inadequate housekeeping, and confusion regarding breakfast charges. Overall, the hotel has potential but requires significant improvements in service and cleanliness.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
474 reviews
8.2 out of 10
5 reviews
9.1 out of 10
2 reviews
All reviews
Pros (+) The view to the pool and garden was beautiful . The apartment was very spacious with modern amenities
Cons (-) The shower was not draining as fast as was supposed to - was slightly blocked . The toilet flashed but then the water would continue to run .
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at The Capital 20 West?
Guests often praise the comfortable beds at The Capital 20 West, ensuring a good night's sleep during your stay.
Is parking available at The Capital 20 West?
Parking is available at The Capital 20 West, providing convenience for guests with their own vehicles.
What can I expect from the food quality at The Capital 20 West?
Guests can expect high-quality food at The Capital 20 West, with an on-site restaurant offering delicious dining options.
How is the cleanliness at The Capital 20 West?
The Capital 20 West maintains high cleanliness standards, ensuring a pleasant and hygienic environment for all guests.
What is the level of customer service like at The Capital 20 West?
The customer service at The Capital 20 West is often praised by guests, with attentive and friendly staff ready to assist throughout your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room with a Terrace
Guests have enjoyed relaxing on the outdoor terrace, so booking a room with a terrace could enhance your stay.
Take Advantage of the Nearby Attractions
The hotel is conveniently located near several attractions, including Nelson Mandela Square and Sandton City, making it a great base for exploring the area.
Inquire About Babysitting Services
If you're traveling with children, the hotel offers babysitting services, providing parents with the opportunity to enjoy some leisure time.
Ask About Meeting and Event Facilities
The hotel has excellent facilities for meetings and events, making it a suitable choice for business travelers or those hosting gatherings.
Check for Soundproofed Rooms
Some guests have appreciated the soundproofing in the rooms, ensuring a peaceful and quiet environment for a good night's rest.
Explore Dining Options
The on-site restaurant and lounge bar provide convenient dining choices, but guests also recommend exploring nearby dining options for variety.
Utilize the Concierge and Tour Desk
The knowledgeable staff can assist in booking and organizing activities, providing valuable insights into local attractions and experiences.
Consider Room Amenities
The apartments offer a range of amenities, including a flat-screen TV, internet access, and a laptop safe, ensuring a comfortable stay.
Inquire About Airport Shuttle Service
The hotel provides an airport shuttle service, which can be convenient for guests arriving or departing from the airport.
Check for Special Offers
Inquire about any special offers or packages that the hotel may have, as some guests have found value in these options.
Location
20 West Road South, Morningside, 2146 Johannesburg, Gauteng
What's nearby
- Sandton Convention Centre1 mi
- Nelson Mandela Square1 mi
- Sandton City1.2 mi
- Houghton4.9 mi
- Johannesburg Zoo5.2 mi
- Montecasino5.4 mi
- Cresta Shopping Centre5.6 mi
- Union Observatory6.5 mi
- Hillbrow Telkom Tower6.5 mi
- Ponte City Apartments6.8 mi
- Johannesburg Planetarium6.8 mi
- University of Witwatersrand7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Capital 20 West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Capital 20 West
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in JohannesburgGood to know
Value for money | 9.0 |
|---|---|
Distance to city center | 7.6 mi |
Nearest Airport | Johannesburg OR Tambo |
Distance to airport | 11.6 mi |
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