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The Capital 20 West

20 West Road South, 2146 Johannesburg, Gauteng, South Africa
+27 112 909 600

$91+

Overall guest ratings

8.2/10 Excellent
Based on 1,655 reviews

Review highlights

  • 9.4
  • 7.9
  • 7.7
  • 4.6

Good to know

  • Friendly service
  • Good fitness area

Nearby

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    About

    Putting you within a 10-minute drive of Sandton Convention Centre and Sandton City Mall, The Capital 20 West offers an airport shuttle (available 24 hours) for ZAR 450 per vehicle. Guests can take a dip in the outdoor pool or grab a bite to eat at The Veranda, which serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this luxurious hotel offer iPod docks and LCD TVs.

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    Hotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Business center
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 1,655 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      7.8 "Easily accessible by car, said 78%."
    • 7.9 "Good breakfast."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% were happy with the shuttle service."
      10.0 "Hotel security was great, thought 100%."
      10.0 "Management was excellent, said 100%."
      8.2 "82% were happy with the room service."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.1 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."
      6.0 "Beds were acceptable for 60%."
    • 4.6 "Not very comfortable."
      1.9 "81% thought it was too noisy."
    • 3.3 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
    • 1.9 "Bar is disappointing."
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    Overall Rating

    8.2 Excellent
    Based on 827 reviews
    • 9.2 "Terrific location."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% found the restaurant service to be one of the best."
      10.0 "Hotel security was great, thought 100%."
    • 7.9 "Good breakfast."
    • 6.0 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.3 "67% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
    • 4.5 "Not very comfortable."
      2.1 "79% thought it was too noisy."
    • 3.3 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 182 reviews
    • 9.4 "Terrific location."
    • 7.8 "Good breakfast."
    • 7.5 "High value."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.9 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
    • 4.4 "Not very comfortable."
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    Overall Rating

    7.7 Good
    Based on 16 reviews
    • 7.8 "Good service."
    • 5.4 "Rooms are ok."

    Overall Rating

    8.3 Excellent
    Based on 628 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.4 "Terrific location."
    • 8.0 "Breakfast is good."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.9 "89% were happy with the room service."
    • 5.6 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      6.9 "Only 69% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
    • 5.6 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.0 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
      6.2 "Beds were acceptable for 62%."
    • 3.4 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Good fitness area"
    data provided by TrustYou

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