Room is great. Breakfast have wide variety to choose.
4 stars
DoubleTree by Hilton Johor Bahru
Photos of DoubleTree by Hilton Johor Bahru
Overview
Hotel with 3 restaurants, a quick walk to Komtar JBCC Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. DoubleTree by Hilton Hotel Johor Bahru offers 333 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center. Children under 17 years old are not allowed in the swimming pool without adult supervision.
Latest deals for DoubleTree by Hilton Johor Bahru
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton Johor Bahru
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Services and conveniences
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Parking and transportation
- EV charging station
- Parking
- Free parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Basics
- Free Wi-Fi
- Wi-Fi (surcharge)
- Internet
- Free toiletries
- Heating
- Air-conditioned
Pool and spa
- Spa and wellness center
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Accessibility and suitability
- Increased accessibility
- No smoking
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Playground
Outdoor
- Terrace/Patio
Bedroom
- Alarm clock
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Johor Bahru
8.8
Very good
4750 verified ratings
Wonderful
2937
Very good
940
Good
507
Okay
187
Fair
79
Mediocre
55
Poor
45
Summary of reviews
Guests say
The overall experience at the hotel showcases a mix of satisfaction and disappointment among guests. A significant number appreciated the cleanliness, with many noting it was one of the hotel's strong points. Guests enjoyed the breakfast variety and praised the staff for their kindness and responsiveness. However, several reviews highlighted concerns about the value for price, inefficiencies in service, and room conditions, particularly with air conditioning and WiFi. A few guests expressed disappointment over policies that affected family accommodations, indicating there is room for improvement in their customer service approach.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.7 out of 10
20 reviews
9.2 out of 10
1 review
8.8 out of 10
5 reviews
All reviews
Pros (+) The beds were comfortable
Cons (-) I booked 2 rooms for my family. I was told that my Hilton Honors privileged only applies to 1 rooms. I thought this was rather poor form and the fact is other Hilton properties are less fussy. While I appreciate the policy, It seems unreasonable to split the family up for breakfast. Overall I think this could have been handled better by someone who was more experienced
Pros (+) Dinner is amazing. The steam room and gym are also great.
Pros (+) Everything from comfort and services
Cons (-) Can’t think of any complaints nor improvements The best value Hilton hotel chain so far.
Cons (-) There could have been more selection of English channels on TV
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the buffet breakfast at DoubleTree by Hilton Johor Bahru?
You can expect a great variety of buffet breakfast with many choices and varieties, making it highly recommended for a staycation.
Is there free parking available for guests at DoubleTree by Hilton Johor Bahru?
Unfortunately, there is no free parking for guests at the hotel, as mentioned in some reviews.
How is the cleanliness of the rooms at DoubleTree by Hilton Johor Bahru?
The rooms are clean and comfortable, with Crabtree & Evelyn toiletries provided, making it a pleasant stay as mentioned in the reviews.
What are the unique amenities offered at DoubleTree by Hilton Johor Bahru?
Upon check-in, guests are greeted with warm cookies, and the hotel has an executive lounge with a beautiful view, making it a comfortable and clean stay as recommended by many.
When is the best time to visit DoubleTree by Hilton Johor Bahru?
The low season is in September, and the high season is in November, so plan your visit accordingly to avoid peak periods.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Executive Lounge Access
Guests enjoyed the cocktail hour and all-day beverages at the executive lounge, making it a worthwhile upgrade for a more luxurious experience.
Consider Bringing Your Own Pillow
Several guests found the pillows too soft, so if you have specific pillow preferences, bringing your own might ensure a more comfortable sleep.
Explore Nearby Attractions
The hotel is conveniently located within walking distance of several attractions, including the Arulmigu Sri Rajakaliamman Glass Temple and Johor Bahru City Square, making it easy to explore the area.
Request a Higher Floor for Better Views
Guests recommended requesting a room on a higher floor for stunning city or pool views, enhancing the overall experience.
Check the Air-Conditioning
Some guests experienced issues with the air-conditioning, so it might be helpful to check the room temperature upon arrival and promptly report any concerns to the staff.
Utilize the Laundry Service with Caution
While the hotel offers laundry service, some guests encountered issues with damp clothes and lingering odors, so it's advisable to inspect the cleaned items upon return.
Take Advantage of the EV Charging Station
If you have an electric vehicle, the hotel provides an EV charging station, a convenient feature for eco-conscious travelers.
Consider Room Service for Convenience
Guests recommended trying the room service, but it's advisable to double-check that utensils are included with the meal to avoid any inconvenience.
Be Mindful of Breakfast Timing
Some guests found that arriving early for breakfast ensured hot and freshly prepared food, while later arrivals resulted in colder options, so planning your breakfast time accordingly may enhance the experience.
Appreciate the Warm Welcome
Many guests appreciated the warm and friendly staff, the complimentary cookies upon check-in, and the personalized touches for special occasions, contributing to a memorable stay.
Location
12 Jalan Ngee Heng, Johor Bahru 80000
What's nearby
- Arulmigu Sri Rajakaliamman Glass Temple400 yd
- Johor Bahru Old Chinese Temple0.4 mi
- Johor Bahru City Square0.4 mi
- Johor Bahru Sentral Railway Station0.4 mi
- Sultan Ibrahim Building0.5 mi
- Istana Besar0.7 mi
- Sultan Abu Bakar Royal Palace Museum0.7 mi
- Johor Zoo0.8 mi
- Sultan Abu Bakar State Mosque0.8 mi
- Masjid Negeri Sultan Abu Bakar0.9 mi
- Istana Pasir Pelangi1.9 mi
- Tan Sri Dato' Haji Hassan Yunos Stadium2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Johor Bahru
Low season | August |
|---|---|
High season | December |
Average price (weeknight) | $129 |
Average price (weekend night) | $106 |
When to book a room at DoubleTree by Hilton Johor Bahru
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at DoubleTree by Hilton Johor Bahru
FAQs when booking at DoubleTree by Hilton Johor Bahru
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Johor BahruGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Johor Bahru Sultan Ismail Intl |
Distance to airport | 13.7 mi |