Pros (+) Great views of the valley and at some point in this will be a nice hotel.
Cons (-) Terrible service, unfinished property in many regards, trash strewn around. Lots of other issues.
5 stars
Mas des Herbes Blanches Hôtel & Spa – Relais & Châteaux
Photos of Mas des Herbes Blanches Hôtel & Spa – Relais & Châteaux
Overview
Luxury hotel with a full-service spa and free valet parking Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a 24-hour fitness center, and a bar/lounge. Mas des Herbes Blanches Hotel & Spa - Relais & Châteaux offers 48 accommodations with DVD players and minibars. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center. Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Mas des Herbes Blanches Hôtel & Spa – Relais & Châteaux
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Mas des Herbes Blanches Hôtel & Spa – Relais & Châteaux
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
General
- Window
- Family rooms
- Garden view
- Interconnected room(s) available
- Landmark view
- Lockers
- Mountain view
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by stairs
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Heated pool
- Indoor pool
- Outdoor pool
- Pool towels
- Pool with a view
- Private pool
- Spa and wellness center
- Massage
- Sauna
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Canoeing
- Cycling
- Horse riding
- Hiking
Family friendly
- Babysitting or child care
- Cribs available
- Books, DVDs, music for children
- Kids meals
- Baby safety gates
- Children's high chair
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- DVD player
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Mas des Herbes Blanches Hôtel & Spa – Relais & Châteaux
8.5
Very good
759 verified ratings
Wonderful
420
Very good
155
Good
78
Okay
47
Fair
27
Mediocre
15
Poor
17
Summary of reviews
Guests say
Guests appreciated the beautiful location and views of the hotel, with many noting the charm and potential of the property. However, there were significant complaints regarding the service quality, cleanliness of the rooms, and some unfinished aspects of the hotel. Overall, while the setting is lovely, improvements in service and maintenance are necessary to enhance the guest experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
135 reviews
8.4 out of 10
1 review
2.5 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The restaurant serves delightful meals with a large choice of pastries, charcuterie, and fresh drinks. However, some guests found the prices to be overly expensive for the region.
How is the cleanliness of the hotel's rooms and facilities?
The rooms are clean and comfortable, and the pool and spa areas are described as modern and clean. However, some guests mentioned that the housekeeping for the room was a bit hit and miss.
What are the best times to visit the hotel?
The high season is in July, offering the perfect time to enjoy the heated pool, beautiful views, and serene atmosphere. However, be aware that there might be a conference with smoking breaks during this time.
Is parking available at the hotel?
Yes, the hotel offers free parking, private parking, and valet parking for guests' convenience.
How is the staff's service at the hotel?
Most of the staff were described as friendly and helpful, providing unobtrusive waiter service by the pool and being very supportive. However, some guests mentioned that the evening restaurant staff seemed to be scrambling at times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Visiting in May
The low season in May might be a good time to visit to avoid crowds and enjoy the beautiful surroundings in a more peaceful setting.
Be Mindful of Restaurant Prices
Some guests found the prices of the menu to be overly expensive, especially for the region. It's advisable to check the menu prices beforehand to avoid any surprises.
Check Room Amenities
Guests appreciated the complimentary mini bar and the weather report each evening for the next day. It's worth checking if these amenities are available during your stay.
Explore Nearby Hill Towns
The hotel's location is ideal for exploring hill towns. Consider taking the time to visit the nearby towns for a more comprehensive experience.
Be Aware of Breakfast Limitations
Some guests found the breakfast options limited despite high prices and raised concerns about hygiene at the buffet. It's advisable to manage expectations regarding breakfast.
Consider Room Selection
If available, booking a villa with a private pool is recommended for a more exclusive and luxurious experience.
Be Prepared for Restaurant Service
Some guests experienced slow service and missed orders in the restaurant. Being prepared for potential service delays can help manage expectations during dining experiences.
Check for Special Events
It's advisable to inquire about any ongoing events or conferences during your stay, especially if you prefer a quieter and more serene atmosphere.
Inquire About Nearby Attractions
The staff's knowledge of the area and recommendations varied. It's recommended to inquire about nearby attractions and activities to make the most of your visit.
Location
Lieu Dit Toron, 84220 Joucas, Vaucluse
What's nearby
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mas des Herbes Blanches Hôtel & Spa – Relais & Châteaux
Low season | October |
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High season | June |
Average price (weeknight) | $358 |
Average price (weekend night) | $475 |
When to book a room at Mas des Herbes Blanches Hôtel & Spa – Relais & Châteaux
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Mas des Herbes Blanches Hôtel & Spa – Relais & Châteaux
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See most recommended stays in JoucasGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Marseille |
Distance to airport | 34.5 mi |
Everything you need to know for your stay in Joucas
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