Four Points by Sheraton Kalamazoo

Best Beds

Pros: The Staff was very nice and welcoming, the bed was very comfortable and the food was excellent, bed linen was clean. Overall the room was okay.

Cons: Room did not have a microwave or refrigerator. Spots were in the carpet which made it look dirty. The price was extremely high for the value. No bags were in the garbage cans, we called a few times ...

Pros: The lobby was nice.

Cons: The site didn't state that the pet fee was $40. I expect to pay an additional fee for bringing my pet, but it should be clear when you book your reservation. Also, I travel with my pet frequently ...

Pros: Bedding. Pillows

Cons: No refrigerator In queen room. Toilet ran all night. At checkout staff never asked how was your stay. Only one bottle of water in double queen room. 50$ hold for incidentals with delay in release.

Pros: Location of the hotel is close to highway and easy to find.

Cons: This hotel does not represent Sheraton hotels and is clearly not worthy of the 3 star rating. The rooms on first floor were in very poor condition with torn carpets, wet floors, mold, broken items in room, extremely loud AC unit. Very Poorly managed hotel

Pros: It was okay

Cons: I was happy it wasn't for the standard price, just not worth that kind of money.

Pros: Beds were comfortable. Library was a nice touch.

Cons: The carpets were torn and frayed. The bathroom smelled like smoke. The TV was outdated and had horrible sound. No mirror in the room. Toilet ran all night. No refrigerator. Ice machines only on every other floor.