Negeri Baru Hotel & Resort

RedDoorz @ Hotel Negeri Baru Kalianda offers amenities such as free parking, indoor and outdoor pools, a restaurant, a coffee machine, free Wi-Fi, and a child pool.

Guests have mentioned concerns about cleanliness, including dirty bed sheets, rusty showers, and stained rooms. However, the hotel provides daily housekeeping and follows safety protocols for disinfection of high-touch surfaces.

Guests have expressed concerns about the low water pressure, smelly bed linen, lack of public transport in the area, limited English spoken by staff, and issues with room reservations and payment methods.

The best time to visit may be when the facility and cleanliness concerns have been addressed, and when guests can enjoy the pretty part of the country where the hotel is located.

While some guests have expressed disappointment with the service, others have mentioned that the staff were attentive. The hotel also offers 24-hour front desk service.

Some guests reported that the rooms did not match the pictures shown during the booking process. It's advisable to confirm the room details and amenities before finalizing the reservation.

Due to various complaints about cleanliness, maintenance, and facilities, it might be worth exploring alternative accommodation options in the nearby area.

The hotel reportedly only accepts cash, despite the ability to reserve a room with a credit card. Guests should verify the accepted payment methods in advance to avoid inconvenience.

Several guests mentioned that the hotel staff and security guards did not speak English. It's recommended to have a translation app or basic knowledge of the local language for smoother communication.

Guests highlighted the lack of public transport and taxi services in the area. It's important to plan for transportation in advance, especially for accessing amenities like ATMs located several kilometers away.

Some guests experienced a lack of essential amenities such as towels, soap, and toilet paper. It's advisable to confirm the availability of these items with the hotel before arrival.

Multiple reviews mentioned issues with room cleanliness, including dirty bed sheets and rusty showers. Guests should inspect the room upon arrival and address any concerns with the staff promptly.

There were complaints about the air conditioning units being old and ineffective. Guests should check the functionality of the air conditioning in their rooms, especially in warmer seasons.

A few guests reported discrepancies between the booked room type and the one provided upon arrival. It's recommended to double-check the booking details and ensure that the reserved room matches expectations.

Despite the hotel's shortcomings, guests appreciated the picturesque location. Consider exploring the surrounding area, such as Rajabasa, which is approximately 9.1 miles away, for a more enjoyable experience.