Pros (+) A top-rate Courtyard. Very convenient to the lovely downtown with many dining options. Great staff and rooms. No negatives other than the typical lack of free breakfast.
3 stars
Courtyard by Marriott Keene Downtown
Photos of Courtyard by Marriott Keene Downtown
Overview
The newest and only LEED Certified hotel in Keene, NH is located just steps away from Downtown Keene's quaint and charming Main Street where you'll find a variety of boutiques, historic homes, dining and entertainment. Our hotel offers all the modern amenities including an indoor swimming pool, fitness center, on-site bar, Starbucks Coffee Shop and over 2,000 sq. ft. of meeting space. Enjoy easy access to Massachusetts or Vermont all while having endless outdoor activities and sites right at your fingertips. We are just minutes away from Keene State College, Franklin Pierce and Antioch University, yet also provide convenient access to many local businesses including Markem-Imaje & C&S. The Courtyard Keene Downtown is the perfect spot to enjoy all the history and culture Keene has to offer. Whether you're enjoying a weekend getaway or traveling on business, allow us to wow, satisfy and thrill you and your guests.
Latest deals for Courtyard by Marriott Keene Downtown
Amenities at Courtyard by Marriott Keene Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- Allergy-free room
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by stairs
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
General
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
- Washing machine
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Pool
- Saltwater pool
- Heated pool
- Indoor pool
- Pool towels
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Garden
Things to do
- Pool table
Fitness
- Fitness center
Reviews of Courtyard by Marriott Keene Downtown
8.3
Very good
283 verified ratings
Wonderful
134
Very good
57
Good
37
Okay
17
Fair
23
Mediocre
5
Poor
10
Summary of reviews
Guests say
Guests appreciated the great location and friendly service at the hotel. Many found the rooms clean and comfortable, contributing to an overall positive experience. However, there were complaints regarding bed comfort, noise levels from neighboring rooms, and issues with the pool temperature and breakfast service.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
211 reviews
8.5 out of 10
47 reviews
9.6 out of 10
2 reviews
All reviews
Pros (+) The atmosphere was great.
Cons (-) the bed was too hard.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
The hotel is known for its very clean and great, friendly staff. Some guests have mentioned that the room was spacious and clean, while others have noted that the beds were comfortable and clean.
Is the hotel staff accommodating and friendly?
Guests have praised the super friendly and helpful staff, with some mentioning specific staff members who were terrific, friendly, knowledgeable, and upbeat. However, a few guests have expressed concerns about the front desk service and the need for room renovation.
What are the food options like at the hotel?
Some guests have enjoyed the great breakfast options and menu, especially for those with dietary restrictions, while others have expressed disappointment with the poor quality of the continental breakfast and the lack of replenishment of food and coffee in the morning.
How is the quality of the beds at the hotel?
Guests have generally found the beds to be comfortable and clean, with some specifically praising the incredibly comfortable beds. However, a few guests have mentioned concerns about the beds being too high off the ground and the need for more comfortable beds.
What are the parking options like at the hotel?
The hotel offers free parking, but some guests have mentioned that the parking lot wasn't exclusive to the hotel and didn't seem to have enough spaces. Additionally, a few guests have expressed concerns about the area's safety and the presence of homeless individuals.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pets
The hotel is pet-friendly, but some guests noted that charges may apply. If you're traveling with pets, it's best to inquire about the specific policies and any additional costs beforehand.
Explore Nearby Attractions
The hotel's location within walking distance of shops and restaurants was appreciated by many guests. Take advantage of the convenient location to explore the downtown area and nearby natural attractions.
Check Breakfast Options
While some guests enjoyed the breakfast, others were disappointed with the options and service. It's advisable to inquire about the breakfast package and menu to manage expectations accordingly.
Be Mindful of Noise
A few guests mentioned that the walls were thin, leading to noise disturbances. Light sleepers may want to consider requesting a quieter room location or bringing earplugs.
Clarify Parking Details
Some guests found the parking situation confusing, so it's recommended to clarify the parking arrangements and any exclusivity of spaces for hotel guests in advance.
Inquire About Room Features
Guests highlighted the spaciousness and cleanliness of the rooms, but some mentioned issues with specific amenities such as the pull-out couch and bed comfort. It's advisable to inquire about room features that are important to you before booking.
Confirm Special Requests
Several guests had mixed experiences with special requests, such as early check-in and room readiness. It's advisable to confirm any special requests directly with the hotel to ensure a smooth experience.
Consider Accessibility Needs
The hotel offers increased accessibility and wheelchair-friendly features. Guests with mobility concerns may want to inquire about specific room features and accessibility options to ensure a comfortable stay.
Manage Expectations for Hotel Facilities
While the hotel offers amenities such as a fitness center and pool, some guests noted limitations such as the gym being closed and a small pool. It's best to manage expectations for the availability and size of these facilities.
Location
75 Railroad Street, Keene, NH 03431
What's nearby
- Colonial Theatre265 yd
- Central Square300 yd
- United Church of Christ in Keene326 yd
- Horatio Colony Museum0.3 mi
- Grace United Methodist Church0.3 mi
- Historical Society of Cheshire County0.3 mi
- Throne-Sagendorph Gallery0.5 mi
- Sunset Rock1.1 mi
- Alumni Field2.3 mi
- Stonewall Farm3.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Keene Downtown
Low season | November |
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High season | June |
Average price (weeknight) | $173 |
Average price (weekend night) | $286 |
When to book a room at Courtyard by Marriott Keene Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
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Distance to city center | 0.1 mi |