Pros: Allowed me to cancel rental because of canceled trip.
Jun 4 2017
Cons: Did not get a Full Size Car as requested, received a SUV. Car only had 3/4 of a tank of gas.
Aug 27 2017
Cons: I made my reservation for 6pm through a third-party site (kayak). And I was not notified that the shop closed at 6pm, or that it was urgent that I arrive on time because the staff leaves right away. So when I got there, at about 6:08pm, everyone was gone. And I called the customer service line but they said there was nothing they could do. So it was irritating that I had to pick it up the next morning and pay the full day price for just a couple hours of use.
Also, when I came in the next morning, the staff member skipped over me to help the man that came in after me while I still waited to be helped. He knew that I came in first but greeted the other man and helped him while I had to sit and wait for the other staff member to finish up with his customer. It was very uncomfortable and strange.
Jul 28 2017
Pros: She was terrific!
Aug 25 2016
Excellent rate, clean car
Pros: Super affordable for the week with unlimited mileage.
Oct 11 2017
Cons: The rental location was not at the airport and no shuttle was available. I had to use Uber to get to the rental location but that saves in fees. Note: they do not have extended hours.
Nov 8 2017
Pros: Staff was extremely friendly and after hour return was just what we needed.
Cons: Nothing. A great rental experience.
Dec 22 2017
Pros: The employees were fast, friendly and helpful. The car was inexpensive to drive, good deal.
Cons: The car we rented, a Ford Fusion Hybrid, was classed as a full size but had little trunk space and did not come close to fitting 4 adults comfortably. Listing this car as a full-size was misleading as I've rented smaller class cars with more room, very disappointed. The car was a hybrid which meant good gas mileage but engine noise going up hills was loud and did not have good acceleration, will not rent this car again.