Warm welcome, very helpful staff (who spoke great English!), clean room, modern bathrom, and great breakfast.
The hospitality Lack of balconies
Very helpful reception staff who had no problems about ringing the airport to find out if my flight would be OK.
Clean. Good food at reasonable prices. Helpful staff.
Service and courtesy
Calm place, good staff
it's a very quite hotel, clean and confortable, near highgways as well as the city center. good for one/two nights. good meal and breakfast smell of fried stuff in the restaurant and stairway. electric plugs and lightning in the room was not good
the hotel is in center for gaz-stion and food so many peopl came and go and it not qoiut
beautiful view on the lake, on the motorway, but not noisy
excellent location with view over Worthersee, good ratio price/quality compared with other Austrian motorway hotels
The kind excellent, but to lake of the approach isn't present, it is necessary to go by the car to the nearest cities, go foot don't descend anywhere Not where to descend
Great location for an overnight stop on our way to Tirol. Nice and helpful staff. Nice view on the lake, good breakfast. Could hear the train a little but nothing to wake us up at night (in October we had the window closed). Maybe a bit noisy in summer if you leave the window opened.
location is very good, 24-our check-in, nice staff
beatiful views/landscape, very nice buffet restaurant (Marche) in place simple rooms - standard does not comply with pricing
cleanliness of our room and the view nothing
The staff was very helpful, especially Gerald! All staff spoken English, this is not regular thing in Austria. There wasn't air condition in the room...
A very nice place, the restaurant was very good, and the food excellent, staff friendly and helpfull.
Very friendly atmosphere
Friendly in a beautiful location - just 1hrs walk form the city. I have no complaints
The food was good. We were put in the annexe and there was no lift; unfortunately, our visit co-incided with a conference and the hotel was very busy.
The hotel is very nice and clean, the staff are friendly. It is good located, just few kilometers away from city Klagenfurt and lake and good base for exploring the surrounding area. The hotel has it's own beach on river close by that is very nice.
Good food. Very clean facilities, Friendly staff. Pet Friendly.
friendly staff, nice restaurant. prety far from center of the town
excellent location, excellent food, very good service. short distance from the lake
Location without a car is a problem, expensive in taxi fares. Knowing this now, I would have chosen a higher price for a more convenient location
Excelent breakfast, very clean and comfortable. Staff nice. View is awsome. Its a little bit expensive. Unbeliveble, but reception close at 10 pm, no one told us, we arrive after 11pm and we cant get in. By lucky we find an open door in the back and we could circulate in all hotel with no one seeing us! We could get drunk in the bar for free!
The only thing I liked was nature and breakfast. The view is very nice if you take a room with view to the lake!! The hotel is very noisy. A railway is just a few meters from the hotel. Take care and don’t take rooms on the north side of the lake!!! All day and night trains are running up and down.
Reception staff were extremely friendly, good-humoured and obliging and we were given a free upgrade to an apartment upon our arrival. The rooms and setting were beautiful and the hotel had excellent facilities.
I like the lake view from the room. The train is passing every 5 min, this information never mentioned, the walking to the lake is quite far,
They sent me my dress shoes which I had accidentally left under the bed by mail. Excellent after sales
the possibility to go to the see directly from the hotel and the fitness center. But it closes too early. I would like to go to swimmen or in the sauna till 22.00 because it is very relaxing before sleeping.
the food, the helfool staff aircondition in the room or aposibility to get a vintelator in hot days
Nothing. This hotel, by price, belongs to the luxury category. By comfort, it is substandard. Our expensive rooms were about 50 meters from the railway tracks -- the main line from Salzburg to Klagenfurt, with frequent trains through the night. It sounded and felt as though the trains were coming through our room After the second night of this my wife felt quite ill from lack of sleep and demanded that we check out immediately. This we did but the hotel refused any refund for the second two nights we had reserved. The said that because we had booked through booking.com they could not refund the money. We chose this hotel because our son was in the International Brahms Competition (piano) in Poertschach so we felt that he needed rest. Mistake!
Very nice and good. I hope we back again soon.
the seeview from the balcony was amazing, the swimming pool is very big and comfortable, the appartement was really good and big enough the train passing every 15 minutes under the balcony:) the staff speaks English very bad; the hotel is located far from the city centre
I am more than pleased with my stay and it was more then I expected. Miss Katia at the reception was more than pleasant, even familiar. Welcome drink, polite and friendly staff, eastern chocolate eggs...Breakfast very good, wide variaty of home made cutleries, Food in the restaurant was exceptional - gourmet, deer cotlet,quality wine and beer; waiters - simpy great! Quitness, pillow and madrace was superb, I slept like a baby, sauna, swimming pool super. Decoration is from 70s, but it doesn't matter. So, my wife, two kids and I simply enjoyed every minute. Nothing.
Excellent facilities with pool, very comfortable rooms, great breakfast with a large selection of different foods. Staff were kind and friendly.
Beautiful landscape, very helpful staff including the Restaurant staff.
They really tried to provide convenience in many aspects and it was very well ordered. The atmosphere was a bit old but I did not have any problem with that.
Large space in the apartment
The pictures were a bit misleading -- nowhere on the property can you sit outside and have the lake in the background but the location was excellent -- close to the downtown, Minimundus, etc. No
Furniture, carpet, decoration is old fashioned.
Staff were really friendly, helpful and professional. Typical Austrian Hotel. Very high standard of cleaniness. Although decorations slightly dated Hotel very charming. Had use of bicycles which was very good. There was no air conditioning in our room which was in the roof and it was so hot it made us really uncomfortable.
helpfull friendly staff to far from town
Peacefull location Slightly dated decor and no residents ! Restaurant situated away from main hotel.
Serviciile foarte bune, amplasarea direct in centrul minunatului orasel.
Good reception, newly modernized with great taste, very nice breakfast, centrally located. Some parking was available on site. Caters to business travellers and city visitors who will pay for quality.
Great location, near to city centre , buses, railway station etc... Very smart modern hotel
Hottel staff are realy excellent and helpfull! Food was also excellent. The bar is great and it is very nice to have a drink with friends!
great breakfast selection.very nice room.
The hotel and our room were really lovely. It was very quiet when we were there in mid-May and seemed to be used mainly as a business hotel. The breakfast was very good indeed and had everything from cereals, smoked salmon, fruits, breads, cheeses etc. You could have heard a pin drop in the room as it was so quiet. There were no tea/coffee or kettle facilities in the room. The hotel smelt quite strongly of smoke as its permitted in most hotels and their open areas, but in the room this wasn't a problem. The breakfast area is a non smoking area thank goodness. Surprisingly smoking isn't banned in public places in Austria like the UK.
The staff was very freindly, timely and of very high standing. The atmosphere is very business, but at the same time cozy, confortable and welcoming.
Great location on the lakeside
good service, staff was very friendly, hotel beach at lake, very quiet, bathrooms A+ no service after 10 pm
the lack of warmth, to artificial.a sense off the more you spend the more we like you
the warm welcoming hospitality of the hauptmann family and real interest in the comfort of their guests with meals and rooms beautifully presented.
Very friendly and most helpful staff; location, that is close to town, the lake and to the autobahn; clean and comforable room; excellent and generous breakfast; very attractive grounds. Not applicable.
Good personal service by staff in small boutique style hotel.
This hotel is set on the hill side in a very picturesque little town. We loved being away form the hussle and bustle of the tourist scene, while still being provided with the luxuries of a nice hotel. Worth the short drive up the hill. Staff was very hospitable and the room was spotless. Wished we would have stayed longer. No
We had a very nice stay at the Das Landhaus Hauptman. The owners were great and helped us with maps of the district and suggested where we could drive and see churches and castles. The food was excellent. WE felt very "at home" there. The room was very clean and the bed very comfortble. We had averandah with a nice view of the lake. I would certainly recommend this hotel to anyone. One of the best things was, it was a non smoking hotel which meant the rooms did not smell of cigarette smoke.
family run and awesome hospitality a little hard to find~ but it was at night and we don't speak German
Staff very accommodating and room cleanliness excellent. With such high temperatures in Klagenfurt at this time of year, the room did get quite hot. Fans would be useful
The room was a nice size and the concierge was very nice. The locatin ended up not being the best for us.
very pleasant staff and clean
Efficiency and decency. No.
We enjoed the atmosphear of this hotel, and the kindness of the staff, good breakfast. Good quality for this low price.
We enjoyed the breakfast and the lovely room and very friendly staff. It was also v ery central to the town.
Hotel is very pleasant with friendly staff and although opposite a church (I have lost count of the amount of hotels I end up in opposite churches) the church bells were actually not that intrusive to my sleep! Close to the city and a number or eateries. It's a bit of a hike from the main station/Hauptbahnhof (15-20 mins). Ostbahnhof is much nearer but only local trains stop at this station.
Very nice hotel situated in a good place (only five minutes by foot). Good price, very friendly staff and comfortable room, good bathroom and breakfast. I advice to choose it for staying.
The personnel the lady who cared about us. A bit overcrowded with lovely things but it needed more space and the tv set is quite old and small, a choice of channels poor. The door of the bathroom can't open fully due to a desk placed very close to it.
Cute, older Austrian hotel. The owner was at the front desk, and was very helpful. We had a very large room with two bathrooms. Breakfast was good, and included in the price. Parking was also free, and the hotel is only a short walk into town. Hotel is older and a bit dated.
A clean and quiet rooms, modern design! Very nice staff! No Wi-fi in the rooms!
The rooms were very nice and modern, breakfast and dinner were excellent and the staff was very friendly!
Quietness of the village with good bus connections from the front door to Klagenfurt city. Probably the dining/bar areas could do with renovation. Also remember a lot of people are allowed to smoke in the bar but there is a no smoke small dining room. I don't like duvets!
You must stay at least one night to feel the charme! It is the money worth! Do not take the cheapest room! The location is ideal in the summer time!
beauitiful and highly styled modern rooms, nice staff. no private beach; breakfast rather ordinary; breakfast room simple; not suiable for families. no lounge. Overpriced.
an excellent sized room with great facilities only served breakfast,did not serve dinner or lunch.
Room wasn't air-conditioned but was located on the sunny side so it was way too hot there.
Proximity to the lake; friendly staff. The motorway and railway behind are a little noisy, but not too bad
Location; friendly, helpful staff Card key entry to car park and hotel at night - no staff on duty at night.
Close to the lake and bus stop, good stuff, breakfast, rooms, wi-fi, free bicycles, free parking. Very noisy at night because it stays at a crossroads and 100m from the railroad. It seems that trains go through the room.
The staff (family of owner) was very polite and ready to assits with any detail request. Had the upscale room which is very large and comfortable. Breakfast is in a pleasant large room and quite complete.
in the internet looks good
The view was awesome, and the staff was great. Confusion over price per person vice per room.
A clean and well designed hotel resort, offering all kinds of ammenities you might need and expect for a great time away from home. Especially the customerorientedness of the hotel staff is worth an extra remark as they are really striving to make you enjoy your stay. Everything was excellent, a must stay when you are in the region
Perhaps, this is the best 4* hotel in Poertschach. Staff is very kind. Breakfast in lake-view open-air restaurant is excellent. The hotel has its own tidy beach. Hotel's spa is rather spacious.
nice view , good and reluxing mood and good price! Recommend you to reserve a lake-side rooms.
It was great The only problem was the Televison did not work on the first night, I notified the reception desk of the problem and said they would notify the maint. personnel. However the following night it still was'nt fixed.
very friendly staff we normally prefer buffet breakfasts with eggs served. in the lakes everything is "just" served - therefore the choice is limited
The extremely helpful, active young staff and efficient service. The phantastic view, the nice relaxing seaside construction.
The Location and Hotel is simply perfect - brand new and THE upcoming hot spot on the lake including their beach club, bar and lounge! Thanks to the whole team of Lake's and sunshine!
Location Service at breakfast - no one even said hello
It was in the city center.
Location at the center of the city is a big plus. Also, the stuff was very friendly and there was a piano play during a breakfast and it sounded excellent. Room was not so clean. Underneath our bed, there was a big chunk of bread, probably from someone who was in that room before us. Cleaning stuff hadn't noticed this during our stay there (2 nights).
Central location The rooms we were originally allocated were very noisy at night. They were at the front and there were building works going on which disturbed us. We asked to move to a quieter room and this was better. The staff were helpful in trying to solve our complaint.
close to the city breakfast
The hotel is beautiful and very well situated. It was one of the nicest hotels we have stayed in and very reasonably priced. The staff were very helpful
front staff were very helpful and nice
Fantastic, spacious rooms with unique designs across all areas of the hotel. Very friendly staff. 1 minute walk to centre of Klagenfurt.
friendly welcome and very comfortable rooms. Well situated in the centre of town Breakfast staff somewhat off-hand and orange juice a bit watery.
Access to internet available only in reception lounge
Very good location, good service, clean and confortable
The room was excellent and despite being centrally located I was not aware of any outside noise so well insulated.
Not a lot. Lack of a restaurant in a four star hotel and it was up two flights of stairs and lack of adequate parking. The parking was not secure as it was id available on the busy road.
The whole atmosphere of the hotel looks friendly.
excellent staff - helpful and friendly parking is a bit difficult but staff due to city center location but staff is there to help
Location and transport comminications within region. Relaxed atmosphere and friendleness of staff. Large well appointed room. Nourishing breakfast.
Bed was rock hard, manager and staff were rude and unhelpful. Room was tiny, but clean No public transportation near-by, no restaurants with smoke-free sections, many businesses out-of business in the area and hotel was across the street from two bars and very noisy!!!
Hotel staff extremely friendly & helpful. It would have been great if the air conditioner was equipped in the room since it was very hot and there was no breeze coming from outside on the day we stayed.
It was right on a main street and very close to the train station. It wasn't expensive at all and the room was clean. For someone who is a light sleeper, the rooms facing the street might be too noisy but the rooms on the other side shouldn't be a problem.
The hotel staff were super friendly and very accomondating.
Very nice hotel. Very new and stylish. Nice SPA and good breakfast. Breakfast vrey expensive! 16€ :-(
the room was amazing..i loved the red shower box! the Spa is good too..the small pond outside and the view..it was all beautiful!! none
The design and look of the hotel was very attractive and appealing. The staff was very professional and helpful upon check in and with any questions we had. There was no door on the shower and it lacked a little bit of privacy in that matter, but overall not a big deal
hotel had just opened and was very well managed. there are no tea making facilities in the room
Easy access by car; beautiful countryside location and views; spacious communal areas; very helpful staff; clean/modern look; good breakfast and dinner experience. Unfortunately, we did not have time for the spa, but facilities looked good. Insufficient light inside the wardrobe area, the wardrobe doors block the ceiling lights. Not keen on idea of shower cubicle being part of the main room space, water splashing and some humidity inevitable. Hairdryer significantly below temperature that will dry a lady's hair properly, very time-inefficient, tiring for the arms to spend 4 times the time needed to dry hair - interestingly, the engineer who was asked to check it thought the temperature was good enough!
The hotel was very quiet. Only 1 English speaking tv channel with poor reception so unwatchable. Internet access expensive and very slow. Without a car the hotel is a long way from any other restaurants and require a taxi which was expensive over a week.
Cleanness, comfort and furniture of the rooms. Saunas and Spa. Kindness of the staff. Distance from the city.
it was wonderfull, I wold like to come again
Well-appointed and spacious rooms with cosmopolitan staff.
easy parking, good location, good wellness the restaurant services seems too rigid
the friendly stuff, free parking, very good breakfast no air conditioning, near the railway station
Effeciancy of the hotel staff, good excess for disabled Everything was all right except the fact that we were charged same day when the booking is done without warning that in any case of cancellation the money is not refundable ( we should be advised that this is not policy over direct hotel sales department! )
Excellent breakfast, staff were really helpful and friendly and free garage parking. Room was small and furniture is pretty basic for a 4* hotel
the main receptionist was excellent it was only on the 3rd and 4th floors of a 4 storey building
Proximity of the railway station, Center of city is not so far away, despite of what other guests may think. Service offered by the personel is rated "good" because I would have wished a more spontaneous proposition of food complementation at breakfast (when the number of guests is not too high, the food is partly not refilled / complemented). Equipment was marked "good" because the WiFi connection was repeatedly intermittently interrupted. Finally, comfort is marked "good" only because of the street.
the hotel was very clean and full of accomodation. the personal working there were disasable to help me. any one
Staff are very helpful and kind, great breakfast, garage, tidiness, internet connection, sauna. The website of the hotel is not informative enough, it does not say the hotel takes just two floors of the building, while it makes it look much bigger than it is. The bathroom is quite small, no towel rack.... Comfort standards are a little low for a 4-star hotel.
rooms were clean, breakfast ok, friendly recepttionist. wireless internet was slow but free, also underground garage parking was free. this is not a hotel in the proper sense, 3th and 4th floor are hotel rooms in a general purpose building. reception is on the 4th floor. this is not a real inconvenient though.
Not 4 star, maybe 3
Staff very friebdky and helpful....room wonderful