The vibrant beauty of Southern Florida shines at Key West Hotels’ Casa Marina Key West, A Waldorf Astoria Resort. Just minutes from the tranquility of the Atlantic, Casa Marina is an escape from the ordinary.
Offering views of the lush green landscapes of Key West and the sparkling blue waters beyond, the hotel’s accommodations are a luxury escape with plush bedding and light colored accents. Rooms and suites measure from 350 to 600 sq. ft. and come with a flat-screen TV, complimentary WiFi, and the option for a refrigerator. Suites are located in an exclusive building and are steps away from the hotel’s private beach and refreshing pools.
The on-site al Mare Spa provides guests with in-room services, customized individual and group packages, aromatherapy, and facials. A yoga class uses the calm of the resort and the ocean sounds for a soothing and relaxing experience. Oceanfront pools offer cabana rentals as a private oasis and provide guests with an assortment of small finger foods and refreshing beverages.
Guests can enjoy lounging on the soft golden sands of Key West or dive right into the Atlantic. WaveRunner and kayak rentals, boat tours, jet ski tours, scuba diving, and fishing charters make it easy to enjoy being so close to the ocean. The 6,500 yard, 18-hole Key West Golf Course is nearby and provides guests with a pro shop and driving range.
Casa Marina at Key West is a feature-rich resort that puts travelers right on the beach for a stay that’s sure to revitalize.
Services and conveniences
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Things to do
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Accessibility and suitability
Outdoor
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horrible. awaful. not worth
I never write stuff like this, because I know people work hard, but I have to say -- do NOT stay here. The good parts? The beach access is lovely, and it's great to be able to hang by the pool. That said, it is not even close to worth the exorbitant prices they're ballsy enough to charge. The building exterior is in near-disrepair, the interactions w/staff were consistently bizarre and challenging -- for example, I was told upon arrival that I couldn't use a cart to bring my own bags to the room...yet 2 hours later, the bags were still sitting on the cart exactly where I left them. Thee bathroom quality made the Best Western look super classy. There was a rusted and exposed bedframe we had to be careful to avoid. We asked for extra coffee -- well, not really extra, because the room was stocked only with decaf, and then when we asked for regular coffee, we had to 1.) explain to the person who arrived that we did not ask for housekeeping service and then, in attempt #2, fend off laughter when we realized they had brought only additional decaf coffee. Anyway, I'll stop, and this wouldn't be a big deal if I hadn't paid more than $6500 for 5 nights. (One of which I had to skip due to travel disruption, but no flexibility in that respect, of course. Full price for the night I wasn't there.) That figure also doesn't include the $900+ charges in resort fees and a handful of meals at the bar and pool. I'm writing all this mostly to vent -- and spare others this frustration and disappointment -- but I feel legitimately embarrassed by having "splurged" on this "indulgence". (This is a Waldorf Astoria?!) I tried expressing this opinion to the hotel, who repeatedly told me they'd call me in 5 minutes, then asked for my preferred time for a call, and of course never called. I'll stop now, for real. But man, I'm still pissed.
Pros. All staff was amazing. The lobby and pool areas are nice and fairly well kept.
Cons. This property needs maintenance. So many things need repair. Elevators, facade, chairs, bedding, wood in rooms were all things noticed that needed repairs. For a 5 star property it's being maintained at a 2 star level.
Pros. Very friendly staff
Cons. Everything very bad conditions for the price
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Casa Marina Key West?
Casa Marina Key West offers a range of amenities including a spa, oceanfront pools with cabana rentals, on-site dining options, water sport rentals, and a nearby golf course.
What are guests saying about the cleanliness of the hotel?
While some guests have mentioned cleanliness issues, others have praised the clean grounds and beautifully clean rooms, highlighting the hotel's efforts to maintain a pleasant environment.
What can guests expect during their stay at Casa Marina Key West?
Guests can expect a beautiful private beach, oceanfront pools, friendly staff, and well-appointed rooms, although some guests have mentioned ongoing renovations and construction noise.
How is the customer service at Casa Marina Key West?
Guests have praised the super friendly staff, A++ service, and helpful valet parking attendants, while some have mentioned slow service and rude staff.
When is the best time to visit Casa Marina Key West?
The low season is in November, and the high season is in February, offering potential visitors an idea of when to plan their stay for a more tranquil or vibrant experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or ocean comes highly recommended.
Consider Renovation Schedule
Some guests experienced inconvenience due to ongoing renovations. It might be worth checking with the hotel about the renovation schedule and potential impact on the stay.
Opt for Newly Renovated Sections
Guests suggested staying in the newly renovated section for a more modern experience. Inquire about the completion date of the renovations for a more updated stay.
Be Mindful of Noise
Some guests were disturbed by construction noise, especially near the pool and beach areas. It's advisable to inquire about the construction schedule and potential noise disturbances before booking.
Check for Resort Fees
Some guests were surprised by additional resort fees added at the end of their stay. It's recommended to clarify all potential additional charges, including resort fees and parking fees, before confirming the reservation.
Explore Nearby Attractions
The hotel's proximity to attractions like Key West Garden Club, Key West Butterfly and Nature Conservatory, and Southernmost Point makes it convenient for guests to explore the area.
Inquire About Adult Pool Availability
If seeking a quieter pool experience, it's advisable to inquire about the availability of adult-only pool areas, especially if traveling without children.
Consider Parking Options
Guests were surprised by the high cost of parking. It's recommended to explore parking options and associated costs to make an informed decision.
Plan for In-Room Services
The on-site al Mare Spa offers in-room services, customized packages, and yoga classes. Guests looking for a relaxing experience may consider taking advantage of these services.
Check for Room Updates
Some guests mentioned that certain rooms were outdated and in need of maintenance. It might be beneficial to inquire about the room's condition and any recent updates before booking.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Casa Marina Key West, Curio Collection by Hilton is located at 1500 Reynolds Street in Casa Marina, 0.8 miles from the center of Key West. Key West Garden Club is the closest landmark to Casa Marina Key West, Curio Collection by Hilton.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Casa Marina Key West, Curio Collection by Hilton.
Yes, Casa Marina Key West, Curio Collection by Hilton offers free Wi-Fi.
Casa Marina Key West, Curio Collection by Hilton is 2.2 miles from Key West.
Yes, Casa Marina Key West, Curio Collection by Hilton has a pool onsite.
KAYAK scours the web for all room deals available at Casa Marina Key West, Curio Collection by Hilton in Key West and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Casa Marina Key West, Curio Collection by Hilton and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Casa Marina Key West, Curio Collection by Hilton.