horrible. awaful. not worth
5 stars
Casa Marina Key West, Curio Collection by Hilton
Photos of Casa Marina Key West, Curio Collection by Hilton
Overview
The vibrant beauty of Southern Florida shines at Key West Hotels’ Casa Marina Key West, A Waldorf Astoria Resort. Just minutes from the tranquility of the Atlantic, Casa Marina is an escape from the ordinary.
Offering views of the lush green landscapes of Key West and the sparkling blue waters beyond, the hotel’s accommodations are a luxury escape with plush bedding and light colored accents. Rooms and suites measure from 350 to 600 sq. ft. and come with a flat-screen TV, complimentary WiFi, and the option for a refrigerator. Suites are located in an exclusive building and are steps away from the hotel’s private beach and refreshing pools.
The on-site al Mare Spa provides guests with in-room services, customized individual and group packages, aromatherapy, and facials. A yoga class uses the calm of the resort and the ocean sounds for a soothing and relaxing experience. Oceanfront pools offer cabana rentals as a private oasis and provide guests with an assortment of small finger foods and refreshing beverages.
Guests can enjoy lounging on the soft golden sands of Key West or dive right into the Atlantic. WaveRunner and kayak rentals, boat tours, jet ski tours, scuba diving, and fishing charters make it easy to enjoy being so close to the ocean. The 6,500 yard, 18-hole Key West Golf Course is nearby and provides guests with a pro shop and driving range.
Casa Marina at Key West is a feature-rich resort that puts travelers right on the beach for a stay that’s sure to revitalize.
Latest deals for Casa Marina Key West, Curio Collection by Hilton
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Casa Marina Key West, Curio Collection by Hilton
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Bicycle rental
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Fishing
- Canoeing
- Diving
- Snorkeling
- Table tennis
- Water sport facilities (on site)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Internet
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee shop
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
General
- Family rooms
- Sea view
- Seating area
- Telephone
- Privacy curtain
- Storage available
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Outdoor pool
Parking and transportation
- Parking
- Valet parking
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- TV
Bathroom
- Hairdryer
- Toilet
- Bathrobe
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Laundry
- Laundry service
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Casa Marina Key West, Curio Collection by Hilton
7.1
Good
1314 verified ratings
Wonderful
333
Very good
147
Good
183
Okay
132
Fair
208
Mediocre
110
Poor
201
Summary of reviews
Pros (+)
Cons (-)
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.4 out of 10
9 reviews
5.4 out of 10
6 reviews
All reviews
I never write stuff like this, because I know people work hard, but I have to say -- do NOT stay here. The good parts? The beach access is lovely, and it's great to be able to hang by the pool. That said, it is not even close to worth the exorbitant prices they're ballsy enough to charge. The building exterior is in near-disrepair, the interactions w/staff were consistently bizarre and challenging...
Read more
Pros (+) All staff was amazing. The lobby and pool areas are nice and fairly well kept.
Cons (-) This property needs maintenance. So many things need repair. Elevators, facade, chairs, bedding, wood in rooms were all things noticed that needed repairs. For a 5 star property it's being maintained at a 2 star level.
Pros (+) Very friendly staff
Cons (-) Everything very bad conditions for the price
Pros (+) Location
Cons (-) The hotel needs a total update it’s tired and old
Pros (+) Friendly staff all encountered
Cons (-) Beach was dirty with plastic cups all over fishing net washed up on beach not removed piers damaged beach equipment old rooms cold in furniture not inviting landscaping not kept up jet ski's for rent in rough shape.
Pros (+) Beach front and other amenities makes this hotel stand out from the others in key west
Cons (-) Rooms seemed a bit simple for the price
Pros (+) Beach and pools are great. Staff on the beach that set us up in our cabana was great, the only positive staff experience we had.
Cons (-) Front desk couldn't find our third party reservation so gave us an ultimatum of leave and try to get our money back or stay in a handicap room at current rate. Also told us never to book through a third party...then why do you participate in those sites?! 5 minutes after we were in our room they called and said, oops we found it you're good. Meanwhile charged us $200 to open credit card even thoug...
Read more
Pros (+) The pool would have been wonderful given the location and views of the ocean, but it was so dirty and unkempt....
Cons (-) We visited the pool nearly every afternoon for the entire week and not once was the pool cleared of leaves, grass, garbage. There was a spot on the pavement that a drink must have spilled or something and it was there for the entire 6 days. I was quite disappointed considering the resort fee is apparently supposed to cover towels/chairs by the pool. Also, it seemed staff was never around to help s...
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Casa Marina Key West?
Casa Marina Key West offers a range of amenities including a spa, oceanfront pools with cabana rentals, on-site dining options, water sport rentals, and a nearby golf course.
What are guests saying about the cleanliness of the hotel?
While some guests have mentioned cleanliness issues, others have praised the clean grounds and beautifully clean rooms, highlighting the hotel's efforts to maintain a pleasant environment.
What can guests expect during their stay at Casa Marina Key West?
Guests can expect a beautiful private beach, oceanfront pools, friendly staff, and well-appointed rooms, although some guests have mentioned ongoing renovations and construction noise.
How is the customer service at Casa Marina Key West?
Guests have praised the super friendly staff, A++ service, and helpful valet parking attendants, while some have mentioned slow service and rude staff.
When is the best time to visit Casa Marina Key West?
The low season is in November, and the high season is in February, offering potential visitors an idea of when to plan their stay for a more tranquil or vibrant experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or ocean comes highly recommended.
Consider Renovation Schedule
Some guests experienced inconvenience due to ongoing renovations. It might be worth checking with the hotel about the renovation schedule and potential impact on the stay.
Opt for Newly Renovated Sections
Guests suggested staying in the newly renovated section for a more modern experience. Inquire about the completion date of the renovations for a more updated stay.
Be Mindful of Noise
Some guests were disturbed by construction noise, especially near the pool and beach areas. It's advisable to inquire about the construction schedule and potential noise disturbances before booking.
Check for Resort Fees
Some guests were surprised by additional resort fees added at the end of their stay. It's recommended to clarify all potential additional charges, including resort fees and parking fees, before confirming the reservation.
Explore Nearby Attractions
The hotel's proximity to attractions like Key West Garden Club, Key West Butterfly and Nature Conservatory, and Southernmost Point makes it convenient for guests to explore the area.
Inquire About Adult Pool Availability
If seeking a quieter pool experience, it's advisable to inquire about the availability of adult-only pool areas, especially if traveling without children.
Consider Parking Options
Guests were surprised by the high cost of parking. It's recommended to explore parking options and associated costs to make an informed decision.
Plan for In-Room Services
The on-site al Mare Spa offers in-room services, customized packages, and yoga classes. Guests looking for a relaxing experience may consider taking advantage of these services.
Check for Room Updates
Some guests mentioned that certain rooms were outdated and in need of maintenance. It might be beneficial to inquire about the room's condition and any recent updates before booking.
Location
1500 Reynolds Street, Key West, FL 33040
What's nearby
- South Beach0.4 mi
- Key West Butterfly and Nature Conservatory0.4 mi
- Southernmost Point0.5 mi
- Key West Historic District0.5 mi
- Key West Cemetery0.7 mi
- Key West Lighthouse0.7 mi
- Ernest Hemingway Home and Museum0.7 mi
- Hard Rock Cafe Key West1.1 mi
- Duval Street1.2 mi
- Harry S. Truman Little White House1.2 mi
- Sloppy Joe's Bar1.2 mi
- Audubon House and Tropical Gardens1.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Casa Marina Key West, Curio Collection by Hilton
Low season | September |
|---|---|
High season | March |
Average price (weeknight) | $475 |
Average price (weekend night) | $561 |
When to book a room at Casa Marina Key West, Curio Collection by Hilton
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Casa Marina Key West, Curio Collection by Hilton
FAQs when booking at Casa Marina Key West, Curio Collection by Hilton
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in Key WestMost recommended
See most recommended stays in Key WestGood to know
Value for money | 6.3 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Key West |
Distance to airport | 2.0 mi |
Everything you need to know for your stay in Key West
Complete your trip
Popular destinations