Overall experience was good and will go back again.
3 stars
Fairfield Inn & Suites by Marriott Key West at The Keys Collection
3852 North Roosevelt Boulevard, Key West, FL 33040, United States
Key West, FL
See location+1 305 320 0910Photos of Fairfield Inn & Suites by Marriott Key West at The Keys Collection
Overview
Fairfield Inn Suites by Marriott Key West at The Keys Collection is located in Key West, FL and places business or leisure travelers just a short distance from some of the most iconic locations in this iconic area. Visitors can easily reach the Hemingway House, Duval Street and Mallory Square in a matter of minutes. The East Martello Museum, the Southernmost Point of the U.S., the Curry Mansion Museum, and a long list of parks and other properties are all nearby. The Harry S Truman Little White House is less than four miles away and the Key West International Airport is around a mile, too.
The hotel has a lot of amenities and services, including a swimming pool and Jacuzzi, a fitness center and activities like diving, bike rentals, golf, and tennis. There are gardens and terraces, private parking (for a fee), shuttle services, a mini-market, a lounge area, a concierge service, tour desk, 24-hour front desk, and free Wi-Fi, as well as laundry and daily housekeeping.
The hotel has a variety of rooms that include rooms and suites. Whatever grade is selected, it will feature a large and private bath with premium fixtures, mini fridge, microwave, a work desk with ergonomic chair and high-speed internet access, an entertainment system with flat panel TV and premium channels, and hot beverage station.
Fairfield Inn Suites by Marriott Key West at The Keys Collection is a good choice for a traveler eager to make the most of a visit to this unique location. It is close to everything and yet a world all its own, full of activities and amenities for an enjoyable stay.
Latest deals for Fairfield Inn & Suites by Marriott Key West at The Keys Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Fairfield Inn & Suites by Marriott Key West at The Keys Collection
- Snorkeling
- Outdoor pool
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Fishing
- Golf
- Canoeing
- Cycling
- Scuba diving
- Diving
- Snorkeling
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Pets not allowed
Dining
- Microwave
- Snack bar
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Parking and transportation
- EV charging station
- Parking
- Private parking
- Shuttle service (additional charge)
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Pool and spa
- Hot tub
- Outdoor pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Outdoor
- Terrace/Patio
Reviews of Fairfield Inn & Suites by Marriott Key West at The Keys Collection
8.1
Very good
2841 verified ratings
Wonderful
1119
Very good
548
Good
448
Okay
211
Fair
199
Mediocre
104
Poor
212
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and found the staff helpful, but many expressed dissatisfaction with the service, particularly regarding the shuttle and breakfast options. Some guests also mentioned hidden fees and issues with parking.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
285 reviews
8.5 out of 10
12 reviews
All reviews
No room service, call the front desk, wait for two hours still no one came so I go get towels for myself and next day talk directly to the cleaning maids and she did but the next two no rooms service:) The staffs in cafeteria are nice, break fast refills are fast and they are very helpful and clean.
Pros (+) Good location, good breakfast, nice pool with bar. Rooks were clean and comfortable
Cons (-) The fitness room needs updating. Limited equipment. There was also a hidden fee not disclosed when booking - a $25/night "destination/amenity fee". That included 2 drinks per day at the bar, pool towels and shuttle transportation to the downtown area of key west. Perhaps that was useful to some travelers but it was a waste of $50 for the 2 nights we spent there as we did not use the pool, bar or t...
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Cons (-) Nothing it was perfect
Pros (+) The pool and the Pool Bartender Steve was very professional and awesome!
Cons (-) The staff was a bit rude when we checked in but got better as the stay went on!
Pros (+) Shaded with palms everywhere.
Pros (+) Really enjoy my stay here
Pros (+) The staff was incredibly helpful and very engaging. The concierge was knowledgeable, the front desk attendants quick, and the breakfast crew were on top of everything. I have no comments on the maid service because we did not let them into our room for the duration of the stay. They offer a variety of helpful coupons and pamphlets to help acclimate you to the island.
Cons (-) Our room smelled slightly of cigarette smoke, and the shower had mildew in some of the grout. The sink area allowed a pool of water to collect due to an uneven surface. The walls are quite thin. The rooms were lacking in lighting. Being one of two Fairfield locations in Key West, it's the farther from the major attractions. Overall, small gripes. I would certainly stay here again
Cons (-) Parking and breakfast seating. The parking spaces are MUCH too thin, creating many spaces which were unparkable as others had parked over both side lines. This made my 8 month pregnant wife have to walk from the opposite side of the hotel in the only parking spot available. Also, at 9:00 am, there is not enough tables for the amount of people eating breakfast. We had to sit in the lobby to eat our...
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Pros (+) The price was fair. Breakfast was decent. Newer hotel.
Cons (-) We had two experiences with roaches. We advised the front desk each time. One said she would make a note of it the other person at the desk took several minutes to explain the habits of Palmetto bugs in the warm weather. No one came to spray or check on the room. Breakfast could have a little bit more variety.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities does the hotel offer?
The hotel offers a variety of amenities including a swimming pool, Jacuzzi, fitness center, diving, bike rentals, golf, tennis, gardens, terraces, private parking, shuttle services, a mini-market, a lounge area, a concierge service, tour desk, 24-hour front desk, and free Wi-Fi.
What are the common concerns about the hotel?
Common concerns mentioned in reviews include the cleanliness of the rooms, small parking spaces, and the quality of the breakfast.
When is the best time to visit the hotel?
The high season is in February, offering a great time to visit and enjoy the amenities and nearby attractions.
How are the beds at the hotel?
Guests have mentioned that the beds are nice and comfortable, providing a good night's sleep during their stay.
Is parking available at the hotel?
Yes, the hotel offers private parking, although some guests have mentioned that the parking spaces are small.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle
The hotel offers a free shuttle service to downtown, making it convenient to visit attractions without worrying about parking.
Consider Renting a Bike
Renting a bike from the hotel at $15 per day is a convenient and affordable way to explore the nearby attractions and the city center.
Check Room Amenities
Some guests found that the sofa bed promised in their room was lacking. It's advisable to double-check the room amenities before booking, especially if a sofa bed is required.
Be Mindful of Noise Levels
Some guests experienced noise disturbances, such as rooster crowing and loud DJ music. Light sleepers may want to prepare accordingly.
Verify Room Type and Capacity
Some guests found discrepancies between the advertised room capacity and the actual bed arrangement. It's recommended to confirm the room details to avoid any surprises.
Plan for Breakfast
While many guests enjoyed the breakfast, some felt that the options were limited and not refilled promptly. It's advisable to plan breakfast accordingly.
Check for Early Check-In Fees
Guests reported being charged an additional fee for early check-in. It's recommended to clarify any extra charges for early check-in to avoid unexpected costs.
Be Aware of Parking Fees
The hotel charges a parking fee, and some guests found the parking spaces to be small. Guests should consider this when planning their transportation.
Keep an Eye on Room Cleanliness
Several guests mentioned issues with room cleanliness, such as bloodstains on bedding and inadequate housekeeping. It's advisable to promptly report any cleanliness issues to the staff.
Location
3852 North Roosevelt Boulevard, Key West, FL 33040
What's nearby
- Key West Tropical Forest & Botanical Garden0.4 mi
- Fort East Martello Museum1.2 mi
- Smathers Beach1.6 mi
- Key West Cemetery2.8 mi
- Key West Historic District2.9 mi
- South Beach3.1 mi
- Key West Butterfly and Nature Conservatory3.1 mi
- Southernmost Point3.2 mi
- Ernest Hemingway Home and Museum3.2 mi
- Key West Lighthouse3.3 mi
- Hard Rock Cafe Key West3.3 mi
- Pirate Soul Museum3.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Fairfield Inn & Suites by Marriott Key West at The Keys Collection
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | $281 |
Average price (weekend night) | $320 |
When to book a room at Fairfield Inn & Suites by Marriott Key West at The Keys Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Fairfield Inn & Suites by Marriott Key West at The Keys Collection
FAQs when booking at Fairfield Inn & Suites by Marriott Key West at The Keys Collection
Nearby hotels and places to stay
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Value for money | 7.6 |
|---|---|
Distance to city center | 3.2 mi |
Nearest Airport | Key West |
Distance to airport | 1.0 mi |