Featuring a Jacuzzi and a heated pool, Hilton Garden Inn Key West / The Keys Collection is located in Key West and offers modern accommodation. It is conveniently positioned for those wanting to visit the area's popular attractions.
The hotel has been recently refurbished and offers bicycle rental, babysitting/child services and a car rental desk. A gym is available to those wishing to keep active while away.
Hilton Garden Inn Key West / The Keys Collection features rooms equipped with a microwave and a refrigerator.
The hotel is within a short walk of Key West Tropical Forest and Botanical Garden. Guests can also visit Stock Island.
General
Dining
Things to do
Services and conveniences
Basics
Accessibility and suitability
Outdoor
Laundry
Pool and spa
Parking and transportation
Media and entertainment
Bathroom
Bedroom
Workspace
Health and safety
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers a Jacuzzi, heated pool, shuttle service to downtown, and a tiki bar with friendly staff.
How is the cleanliness of the hotel rooms and common areas?
The rooms are clean and comfortable, and the hotel provides efficient room cleaning. However, some guests have mentioned issues with dirty towels and a moldy smell.
Is parking available at the hotel?
The hotel offers secured parking with an EV charging station, but some guests were disappointed with the extra fee for parking.
What are guests saying about the food quality and dining options?
Guests have enjoyed the pool bar, hot tub, and the in-house food. However, some have expressed disappointment with the expensive and subpar breakfast offerings.
How is the staff and customer service at the hotel?
The staff is described as very friendly and helpful, and the hotel provides a complimentary shuttle to downtown. However, some guests have mentioned issues with billing transparency and unresponsive management.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Booking a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Shuttle Service
Guests appreciated the free shuttle service to and from downtown, making it convenient to explore the area without the hassle of driving and parking.
Check the Room Amenities
Some guests reported issues with room cleanliness, so it's advisable to inspect the room upon arrival. Additionally, guests suggested ensuring that the room has all the necessary amenities, such as a luggage bench and updated bathroom features.
Be Mindful of Additional Charges
Some guests were surprised by unexpected charges and resort fees. It's recommended to clarify all charges and fees during the booking process to avoid any unpleasant surprises.
Plan for Breakfast
While the hotel offers breakfast options, guests found the prices to be high. Consider exploring nearby dining options for breakfast to suit your preferences and budget.
Utilize the Pool and Hot Tub
Many guests enjoyed the pool area and the hot tub. Take advantage of these facilities for a relaxing and enjoyable experience during your stay.
Request Daily Room Cleaning if Needed
Some guests found it necessary to request daily room cleaning. If cleanliness is a priority, don't hesitate to communicate your preferences with the housekeeping staff.
Check for Noise Concerns
A few guests mentioned noise-related issues, such as hearing sounds from the shuttle stop and uncomfortable bathroom noise. Consider requesting a room away from potential sources of noise for a more peaceful stay.
Verify Inclusions and Charges
Some guests experienced discrepancies with inclusions, such as breakfast, and unexpected charges. It's advisable to verify all inclusions and charges at the time of booking and upon check-in to avoid any misunderstandings.
Explore Nearby Attractions
The hotel is conveniently located near popular attractions such as Smathers Beach, Key West Historic Seaport, and the Key West Butterfly and Nature Conservatory. Take advantage of the hotel's proximity to these attractions for a well-rounded Key West experience.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | February | $395 | $434 |
Cheapest month to stay with an average 48% drop in price. | Most expensive month to stay with an average 27% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.2 | 3.2 mi | Key West | 1.0 mi |