Iris Guest House

You can expect excellent staff and service, as mentioned in multiple reviews. The staff were described as very friendly, professional, and well-informed.

Some guests mentioned noise, especially in the evening, so it's advisable to inquire about quieter room options if noise is a concern for you.

Common concerns about the rooms include their small size, old furniture, hard beds, lack of amenities like shampoo and hairdryer, and noise from the street. It's important to consider these factors when booking.

Yes, the guest house is very well located, with guests mentioning its great location, quiet surroundings, and proximity to attractions like the Kigali Genocide Memorial Centre.

Guests have praised the restaurant at Iris Guest House, mentioning excellent sombe with Tilapia and a cool dining atmosphere. However, some have suggested that breakfast could be improved.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or surrounding area comes highly recommended.

Some guests reported noise disturbances, especially in the evening. Light sleepers may want to consider this when choosing their room or inquire about quieter room options.

A few guests experienced issues with their room type not being honored upon arrival. It's advisable to double-check the reserved room type with the hotel before arrival to avoid any inconveniences.

Some guests reported poor customer service experiences, including issues with booking and cancelation. It may be helpful to confirm booking details and cancelation policies directly with the hotel to avoid any discrepancies.

Guests appreciated the hotel's central yet quiet location, making it conducive for a good night's sleep. Consider this when choosing accommodation in Kigali.

Guests enjoyed the sombe with tilapia at the hotel's restaurant. It's recommended to try this local dish during your stay.

While the complimentary breakfast was appreciated by many, some guests felt that it could be improved. It might be helpful to inquire about the breakfast options available.

Several guests praised the staff for being professional and well-informed. Don't hesitate to seek their recommendations for nearby attractions or dining options.

The hotel offers airport shuttle service for a surcharge. Guests arriving by air may find this service convenient and worth considering.

Based on a guest's experience, it's advisable to double-check booking details to ensure that the reserved accommodation is provided as expected, especially for larger room types.