Ubumwe Grande Hotel

The hotel is located right in the city centre of Kigali, nearby the pedestrian street. It is a modern hotel providing you the comfort you would expect from such a hotel. It has a private garage, which is very convenient, but the plus of the hotel are the swimming pool and the restaurant/bar at the top floor with a great view over Kigali, especially at night.

The pool on top is beautiful and warm! Guests really enjoy swimming and watching the sunset. The rooftop bar also gives a wonderful view over the city.

The hotel provides a private garage, a swimming pool, and a restaurant/bar at the top floor with a great view over Kigali, especially at night. Additionally, there is a modern gym, an airport shuttle, and free Wi-Fi.

The staff treated guests very well and helped organize special events. They are described as very kind and helpful, ensuring a good stay experience.

Guests have expressed concerns about the limited breakfast options and slow service. Some mentioned underwhelming breakfast choices and issues with the cooking of eggs and coffee service.

Guests recommended booking a City View suite for beautiful panoramic views of the city.

If the initial room does not offer the desired view, guests suggested requesting a room change to ensure a satisfactory view.

Some guests experienced issues with the air conditioning and room odor, so it's advisable to check the room amenities upon arrival.

The hotel's central location allows easy access to various local eateries, providing a diverse dining experience.

Guests recommended confirming airport pickup to avoid any inconvenience upon arrival.

If the booked room type is unavailable, the hotel may offer an upgrade, as reported by guests who received an upgraded room with a nice view.

The rooftop bar offers a fantastic view of the city, making it a recommended spot for enjoying the sunset and city lights.

Some guests suggested requesting comprehensive information about hotel facilities and services at check-in to ensure a smooth and informed stay.

To avoid any mismatch in room expectations, it's advisable to verify the room type and features, such as balcony privacy and bed configuration, before booking.

Guests recommended communicating specific preferences, such as room view and amenities, to the accommodating and friendly staff for a more tailored experience.