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The staff were very friendly. There was a good atmosphere in the hotel.
Very comfortable with freindly helpful staff
handy for the town and castle walks, decent leisure facilities problem with heating and sheets but helpful staff soon fixed this
the staff were friendly and the food though we thought expensive was of a good quality, mind you we are from England so all prices seem high every thing was fine
The hotel staff were very friendly. The food was delicious and staff in the restaurant efficient. The bed is THE most comfortable hotel bed I have ever used. Would definitely stay again....
All very good Nothing, everybody was very customer orientated. wee done
The staff at this hotel are excellent, I cannot think of friendlier or better service anywhere in Ireland. I would recommend the hotel to anyone
We used the hotel as a base to meet up with our daughter and we found that there was no need to go any further. Lovely rooms;good bar and food; very helpful staff. Didn`t like the freezing fog in the morning, but the sun came out later.
The bar and meals are excellent, and the staff are very friendly and helpful at all times. We arrived back from a party at some time after midnight and the night porter very kindly made me a hot port himself at the bar. This is service you don't find everywhere! The furnishings have changed since the last time we stayed there and we didn't find the bed as comfortable or large as before. There were a few things missing from the room - but the receptionist did replace them very speedily when she was informed. On the whole, any problems are quickly resolved at this hotel!
Value for money. The demeanour of the receptionist was not the best, as the first contact when arriving, a smile or two might be good. When I eat, I prefer staff not to be polishing and cleaning around me.
rooms were cold
i liked where it was situitated and staff were very nice and and hotel clean
old world ambience Breakfast in the bar. I expected it in the dining room. Also breakfast was very mediocre - e.g. I had to ask 3 times for fruit and then one person brought a rotten banana and an apple and another brought a bowl of canned fruit cocktail
Rooms were nice and clean. Well furnished