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Very safe environment, very quiet and peaceful. Beautiful rooms and bathrooms.
Friendly staff The room as described on the website is misleading
Room decoration very good add water heater in the bathroom for rate 3 stars room
Very quiet hotel. Nice service. Very far from Durban. Heater did not work very good.
Space,comfort and food None
they just need to check that their doors when closing it that they lock it was just a little difficult to lock the door but otherwise all good....
Welcoming, bedding very luxurious. Service kind and friendly. Safe for female traveling on my own.
Most important thing.the helpfull and friendliness of the staff.Also the view from my room. Nothing was an effort for the staff, which was so appreciated by me. In the morning when I wanted to lay in, they made a little noise outside the room, when the dragged the dust bins over the paving..not really a complaint..just thought I would mention it.
Once we arrived the staff couldn't do enough for us they were a cut above the rest. They organised a taxi for us into the city and organised for us to share the taxi with other guests to share the cost. They put a big screen up in the conference room for the world cup football matches. The food was delicious. The hotel isn't in Durban its 450 rand or £45 in a taxi from the King Shaka airport and takes 30 - 40 minutes.
The atmosphere of the lodge was quite nice. Our room was very spacious, and comfortable. The grounds of the lodge were absolutely beautiful, and the breakfast each morning was lovely. Wished we had stayed longer. The location is about 40 minutes outside of Durban. However, if it was in the City, the lodge would not be a sprawling property.
If they can try and have under cover parking for guests vehicle
The staff the not understand english so well.
The friendly Staff and their willingness to help and the fact they remebered us from a year ago
Good service, friendly staff
The friendliness of the staff, the homely touch to the rooms and bathrooms, the quietness, the outside patios - just beautiful! Having to leave the next day. Once you see it, you want to stay for a week
Beautiful view .
happy friendly staff rooms need aircon
The lady who welcomed us was very helpful and friendly. Nothing
It is quite place which you can hardly hear traffic noise,
Comfort Cleanliness and accessability No
Staff, especially Thembi. She was very helpful and ensured that I enjoyed my stay. No
Spotless, comfortable, well appointed and beaifully located. Garmin map location wrong, though!
Absolutely everything. The rooms were wonderful, the service superb, the hosts were fantastic!
Very comfortable. I would prefer it if they could cater more efficiently for us "Smokers" It was great to get away. There is nothing to dislike about Villa Valencia. It is great get away and very affordable accommodation.