Urban Park Hotel A005

The rooms at Urban Park Apartments & Hotel come with crockery and cutlery, providing a full apartment experience for your stay.

Some guests have mentioned issues with cleanliness, such as stained bedding and dirty rooms. However, the front office staff has been described as very friendly and helpful.

The hotel offers a restaurant and bar/lounge, providing convenient dining options for guests. However, some guests have expressed dissatisfaction with the breakfast and limited utensils in the rooms.

Yes, the hotel offers parking facilities and an airport shuttle service for added convenience during your stay.

While some guests have experienced issues during their stay, the hotel's location is praised, and the staff has been described as nice and professional. It's advisable to check with the hotel regarding any operational changes due to the pandemic before planning your visit.

Some guests reported issues with room cleanliness, including stains on bedding and dirty balconies. It's advisable to check the room thoroughly upon arrival and report any issues to the staff immediately.

Some guests were surprised by the fully equipped apartments with crockery and cutlery. Consider contacting the hotel in advance to inquire about the available amenities in the room to better prepare for your stay.

There were instances where guests received rooms that did not meet their expectations. It's recommended to confirm the room type during the booking and upon check-in to avoid any discrepancies.

Despite some negative experiences, guests highlighted the helpfulness of the staff, particularly mentioning a staff member named Phume. Don't hesitate to seek assistance from the staff if needed.

Some guests were disappointed to find out about the closure of certain facilities upon arrival. It's advisable to inquire about the availability of amenities such as the pool, gym, kitchen, and bar before your trip.

Guests encountered issues such as non-functional lifts and water supply problems. If you experience any maintenance issues during your stay, promptly notify the staff to seek resolution.

A guest reported not having towels in the room and had to walk to the reception area. Consider bringing your own towels to avoid inconvenience.

Some guests mentioned dissatisfaction with using stairs to access their rooms. If you have mobility concerns or prefer a quieter environment, consider requesting a room away from high-traffic areas or elevators.

The hotel has a restaurant and bar, but some guests were surprised by the closure of these facilities. Consider planning meals in advance or inquiring about nearby dining options.

If you have specific preferences or requirements, consider communicating with the hotel in advance to ensure a smooth and tailored experience.