The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests reported that the villas could have been cleaner and that maintenance of the pool area was lacking, so it may be beneficial to inquire about the current condition of the accommodations and facilities before booking.
A few guests expressed disappointment with the deteriorating state of the property and suggested that there are better accommodation options available on the island, so it might be worth exploring other nearby hotels or resorts.
Several guests mentioned safety concerns related to the pool area, including steep and uneven steps, as well as unauthorized access by neighboring properties, so it's advisable to inquire about the current safety measures in place.
One guest encountered a situation where the hotel was closed, but reservations were still being accepted, leading to inconvenience. It's recommended to confirm the operational status of the hotel before making a reservation.
Despite some negative feedback, guests appreciated the helpful and apologetic nature of the owner, who assisted with room preparation, arranged transportation, and provided a complimentary motorbike. Engaging with the staff for assistance and clarifications could enhance the overall experience.
Some guests noted that housekeeping services were not as frequent as expected, with bins and towels not being attended to regularly. It may be beneficial to confirm the housekeeping schedule and request any necessary items proactively.
The hotel is conveniently located near Long Beach, Klong Dao Beach, and Kawkwang Beach, offering guests the opportunity to explore and enjoy multiple beach options within a short distance.
The hotel offers an airport shuttle service for a surcharge, and guests appreciated the owner's assistance in arranging transportation, including a complimentary motorbike and booking a minivan. Guests may find it helpful to inquire about these transportation services in advance.
In a situation where a guest fell ill, the owner allowed for a late check-out, demonstrating flexibility and understanding. Guests with specific scheduling needs may benefit from discussing potential accommodations for unforeseen circumstances.
One guest strongly advised against booking the hotel, indicating a negative experience. While considering feedback, it's important to weigh various perspectives and experiences before making a decision.