Portopia Hotel

The hotel is a great place to land and get over jetlag, with fantastic transport links from the airport and Kobe. The high season is in November, and the low season is in July.

The beds are very comfortable, but some guests found them to be really hard. It may depend on personal preferences.

Valet parking is available for those with a car, and there is also an airport shuttle service that can be requested.

The hotel offers a variety of top restaurants and cafes within the building complex, with a huge range of options for breakfast and dinner. However, some guests found the evening buffet to be not good.

The hotel has very clean and nice facilities, and the staff are incredibly helpful and kind. However, some guests found the room to be slightly too hot for their preference and the air conditioning struggled to bring it down.

Several guests highly recommend booking a room with a view, especially those facing the city or the bay, for a spectacular experience.

Guests praise the breakfast buffet on the 30th floor for its excellent views and wide variety of food, making it a highlight of their stay.

The hotel offers a free shuttle service to downtown Sannomiya and Shin-Kobe stations every twenty minutes, providing convenient access to the city.

Some guests found the rooms to be warm and stuffy due to central air conditioning, and the air conditioning struggled to cool the room down to their preference.

Guests staying on the Club floors enjoyed splendid breakfast with a great view, access to the gym and swimming pool, and a free shuttle service, making it a worthwhile option to consider.

The hotel offers a variety of dining options, including a restaurant on the 30th floor with great views, and a convenience store on the ground level for added convenience.

While the hotel offers a quiet and peaceful environment, it is somewhat off the beaten track, and the free shuttle may be full at peak times, so it's advisable to plan for alternative transportation.

Some guests were surprised by extra charges for facilities such as the gym and pool, so it's recommended to inquire about any additional fees beforehand.

Guests recommend booking a room in the main building for a more modern experience, as rooms in the south wing were described as relatively old and outdated.

Guests advise using the do-not-disturb sign if you prefer not to be disturbed early in the morning, as the housekeeping team tends to clean rooms quite early.