Cons (-) The only reason I booked was because they list a fitness centre as part of the amenities. You actually have to pay almost $40 to use it, and that doesn’t include the pool. Don’t list it as an amenity if it’s not included.
4 stars
Kobe Portopia Hotel
Photos of Kobe Portopia Hotel
Overview
Kobe Portopia Hotel offers a contemporary setting while in Kobe. It also provides a Jacuzzi, free Wi-Fi and an indoor pool.
This luxury hotel offers an in-house fitness center, a sauna and outdoor tennis courts. It also has babysitting services, a currency exchange and a reception that operates 24/7.
This hotel provides rooms with an en suite bathroom, air conditioning and a TV. They provide slippers, a mini bar and a refrigerator.
During their stay at Kobe Portopia Hotel, guests can enjoy a meal at Tajima and relax with a drink at L' Estacade. Places to dine at the hotel include La Belle Cour and SOCO.
Kobe Portopia Hotel is less than a 45-minute drive from Osaka International Airport and Kobe Shukugawa Gakuin University is a short walk away. Valet parking is available for those with a car, or an airport shuttle service can be requested.
Latest deals for Kobe Portopia Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Kobe Portopia Hotel
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Valet parking
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Window
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Sea view
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Coffee shop
- Minibar
- Breakfast in the room
- Kettle
- Refrigerator
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Spa and wellness center
- Massage
- Sauna
Accessibility and suitability
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Shuttle service (free)
- EV charging station
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Blu-ray player
- TV
Laundry
- Laundry facilities
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Gift shop
- Beauty salon
- Table tennis
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Outdoor
- Balcony
Reviews of Kobe Portopia Hotel
8.6
Very good
4456 verified ratings
Wonderful
2479
Very good
979
Good
499
Okay
230
Fair
133
Mediocre
65
Poor
71
Summary of reviews
Guests say
Guests appreciated the hotel's great location, especially its proximity to Kobe's attractions and convenient transport options. The service was frequently highlighted as excellent, with friendly staff making a positive impact on their stay. Cleanliness was also a strong point, with many guests noting the well-maintained rooms. However, some guests mentioned issues with amenities and the need for updates in certain areas.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
88 reviews
8.8 out of 10
1 review
7.9 out of 10
2 reviews
All reviews
Pros (+) Good to live for big meeting
Cons (-) The location & scenery
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit Kobe Portopia Hotel?
The hotel is a great place to land and get over jetlag, with fantastic transport links from the airport and Kobe. The high season is in November, and the low season is in July.
How are the beds at Kobe Portopia Hotel?
The beds are very comfortable, but some guests found them to be really hard. It may depend on personal preferences.
Is parking available at Kobe Portopia Hotel?
Valet parking is available for those with a car, and there is also an airport shuttle service that can be requested.
What can guests expect from the food quality at Kobe Portopia Hotel?
The hotel offers a variety of top restaurants and cafes within the building complex, with a huge range of options for breakfast and dinner. However, some guests found the evening buffet to be not good.
How is the cleanliness and customer service at Kobe Portopia Hotel?
The hotel has very clean and nice facilities, and the staff are incredibly helpful and kind. However, some guests found the room to be slightly too hot for their preference and the air conditioning struggled to bring it down.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests highly recommend booking a room with a view, especially those facing the city or the bay, for a spectacular experience.
Consider Adding Breakfast
Guests praise the breakfast buffet on the 30th floor for its excellent views and wide variety of food, making it a highlight of their stay.
Take Advantage of the Free Shuttle
The hotel offers a free shuttle service to downtown Sannomiya and Shin-Kobe stations every twenty minutes, providing convenient access to the city.
Be Mindful of Room Temperature
Some guests found the rooms to be warm and stuffy due to central air conditioning, and the air conditioning struggled to cool the room down to their preference.
Check for Club Room Benefits
Guests staying on the Club floors enjoyed splendid breakfast with a great view, access to the gym and swimming pool, and a free shuttle service, making it a worthwhile option to consider.
Explore On-Site Dining Options
The hotel offers a variety of dining options, including a restaurant on the 30th floor with great views, and a convenience store on the ground level for added convenience.
Consider the Location
While the hotel offers a quiet and peaceful environment, it is somewhat off the beaten track, and the free shuttle may be full at peak times, so it's advisable to plan for alternative transportation.
Be Aware of Additional Charges
Some guests were surprised by extra charges for facilities such as the gym and pool, so it's recommended to inquire about any additional fees beforehand.
Request a Room in the Main Building
Guests recommend booking a room in the main building for a more modern experience, as rooms in the south wing were described as relatively old and outdated.
Communicate Preferences to Housekeeping
Guests advise using the do-not-disturb sign if you prefer not to be disturbed early in the morning, as the housekeeping team tends to clean rooms quite early.
Location
6-10-1 Minatojima-nakamachi, Chuo, Kobe 650-0046
What's nearby
- Port of Kobe0.5 mi
- Meriken Park1.9 mi
- Kobe City Museum1.9 mi
- Kobe Port Tower2 mi
- Nankin-machi2.2 mi
- Sannomiya Center Town2.2 mi
- Kobe Harborland2.2 mi
- Sannomiya Train Station2.3 mi
- Kitano-cho2.7 mi
- Kobe City Centre2.8 mi
- Shin-Kobe Train Station3 mi
- Shin-Kobe Ropeway3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Kobe Portopia Hotel
Low season | June |
|---|---|
High season | February |
Average price (weeknight) | $106 |
Average price (weekend night) | $141 |
When to book a room at Kobe Portopia Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Kobe Portopia Hotel
FAQs when booking at Kobe Portopia Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in KobeMost recommended
See most recommended stays in KobeGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Kobe |
Distance to airport | 2.1 mi |
Everything you need to know for your stay in Kobe
Complete your trip
Popular destinations