Kobe Hotels

good

The staff were helpful, the location was good, the rooms were clean.

The TV channels were limited to Japanese ones only. There should be at least a couple of English news channels. No English newspapers were available.

It had great access to Kobe station and was easy to get around the city from there.

The room seemed a little dated, but was fine for what we were looking for.

Direct airport transfer from KIX

Not in city center.

very polite staff,convinient location,very clean,everybody is ready to guide and help costumers with abeutiful smile.

The room was so comfortable and much larger than expected. And the sweeping view of the city and the mountain from the room was incredible.

I wanted to have a Spa treatment but it was booked out on the day. I wish it was open longer hours till late so that more people could use it.

Free shuttle to downtown. Nice views of the city. Friendly staff. Comfortable beds.

No free shuttles from the airport or the ferry boat pier.

Very helpful staff

Super clean, perfect location.

Bed was too firm, but that is normal in Japan. Some reception staff didn't speak English.

Extremely clean, great wifi

Bed was too firm, but that is normal in Japan. Staff could speak better English; only one attendant was fluent and the others were very difficult to communicate with, although they were all exceptionally friendly and accommodating.

room is big and spacious.

Room light too dim and dark. prefer bright or white light.

Room charges cost too much.. and breakfast was not provided as a complimentary service.. as compared to other hotels in the vicinity, breakfast was provided.

All that you'd expect from a Japanese hotel. Staff was very friendly and helpful despite my bad Japanese. It probably would have been fine if I had only spoken English. The lobby and communal areas are very nice. The view of the Akashi-Kaikyo bridge was very cool. There is a train station close to the hotel, only about a 10 minute walk. (There's also a free shuttle that goes to the station, but I prefer walking.)

The room itself was pretty basic despite being on the pricey side. I've stayed in rooms exactly like this for much cheaper and in better locations in Japan. The train station is close, but it's a minor station. You still need to take a 30 minute train to get to Sannomiya Station (the central station of Kobe).