Sea Passion Hotel

P.O.Box. 10068, Koror 96940, Palau
+680 488 0066

Cheapest
rate per night

8.5

Excellent
based on 31 reviews
Sea Passion Hotel - Koror, Palau
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Hotels.com $191
KAYAK $199
Expedia $242
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Good to know

Distance to city center 1.1 mi

Rooms

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Reviews

Traveler rating

9
15
5
3
0

Time of year

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Show reviews that mention

+
  • Okay
    Jun 2017
    5.1

    poor hospitality

    My room view.

    The two young men at the front desk were not welcoming to our arrival and gave us little information to the check in process or an orientation to how to get to our room. Just handed the key and looked away kind of greeting. The interaction was very minimal. Maybe it was a language or culture barrier but I felt an awkwardness in the air. We got to our room and the corner view of our room was beautiful. Online we booked two queens but were given a single king. Since we needed a bed for my sister we went back to the front desk asking for accommodation ( either another room with appropriate sleeping arrangements or a roll a away ). Since the hotel was booked they could only give us a roll away. But charge us another $400 that includes nightly roll a away plus extra person charge for the 4 nights we had intended to stay. Long story short, we had to argue that we would not pay another $400 in additional cost since that was not what we originally booked. I had to go back upstairs, grab a copy of my detailed receipt from my online booking to prove what I paid and what I booked for. It was not until then he got a manager who then agreeably delivers a roll away to our room with out charging the extra $400. During our stay the next few days, anytime we passed by the lobby, the front desk guys would turn their heads away from us - no smile, no hello, no eye contact. I honstely feel like they did not like us. Which is so sad because I am half Palauan, visiting Palau for the first time on a dive trip and to visit my Palauan relatives. (Not that being Palauan means anything more than the next person, but it meant a lot to me and visiting the island for the first time) On a side note, I agree with the other reviewers, the hotel caters to the Chinese just based on my observations and guest experience. Poor hospitality.

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About

Overview

With a stay at Sea Passion Hotel in Malakal Island, you'll be within a 5-minute drive of Long Island Park and Asahi Stadium. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

based on 31 reviews

10.0

Service

9.5

Beach

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Complimentary breakfast
Free Wi-Fi
Concierge service
Laundry facilities
Laundry service
Outdoor pool
No smoking
Restaurant
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Pets not allowed
Storage available
Terrace/Patio
Linens
Towels
Spa
Elevator

Location

Most Popular Landmarks

  • National Stadium 1.1 mi
  • Asahi Stadium 1.2 mi
  • Palau Pacific Resort Beach 1.4 mi
  • Jellyfish Lake 13.4 mi

Getting Around

Koror Airai 6.1 mi

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