
'Palazzo'
Photos of 'Palazzo'
Overview
Amenities at 'Palazzo'
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Free parking
- Flat-screen TV
- TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Services and conveniences
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Key access
- Key card access
- Bottle of water
- 24hr front desk
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Kettle
- Refrigerator
General
- River view
- Family rooms
- Slippers
- Sofa
- Telephone
- Carpeted
Accessibility and suitability
- Non-smoking rooms available
- Elevator
- Non-feather pillow
- Designated smoking area
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- TV
Workspace
- Fax/photocopying
- Desk
Outdoor
- Balcony
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of 'Palazzo'
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a very good breakfast with a nice point on the river shore. However, some guests have mentioned that the breakfast options can be improved.
How is the cleanliness of the rooms and bathrooms?
The rooms are spacious, clean, and quite comfortable. However, some guests have noted that the carpet looked like it needs better vacuuming, and there were concerns about the smell of smoke in the room.
What are the highlights of the hotel's amenities?
The hotel provides clean and spacious rooms, with new facilities and a beautiful view of the lake. Additionally, guests have praised the excellent level of hotel furniture, amenities, cleanliness, and the hospitable staff.
Is the hotel suitable for families?
Yes, the hotel is family-friendly and offers complimentary breakfast. However, some guests have found the restaurant to be quite expensive.
What are the common concerns about the hotel?
While the hotel offers clean and comfy beds, quite rooms, and adequate bathrooms, some guests have mentioned concerns about the interior not living up to its luxurious pretense, the need for better vacuuming of the carpet, and the expensive restaurant.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the beautiful view of the lake from the rooms, so consider selecting a room with a balcony facing the river for a more enjoyable stay.
Be Mindful of Room Odors
Some guests reported encountering unpleasant smells in their rooms, so it may be beneficial to inquire about room odors and request a change if necessary.
Consider Bringing Toiletries
A few guests noted the absence of certain toiletries in the rooms, such as sugar for tea, so consider bringing along any specific toiletries you may need during your stay.
Check Out Nearby Dining Options
While the hotel's restaurant is convenient, some guests found it to be quite expensive, so it might be worthwhile to explore nearby dining alternatives for a more budget-friendly experience.
Verify Room Cleanliness
Although many guests praised the cleanliness of the rooms, a few mentioned the need for better vacuuming of the carpets, so it's advisable to verify the cleanliness of the room upon arrival.
Inquire About Breakfast Options
Some guests felt that the breakfast options could be improved, so consider inquiring about the available breakfast choices to ensure they align with your preferences.
Take Advantage of the Spacious Rooms
Numerous guests appreciated the spaciousness of the rooms, so make the most of this feature by ensuring you have ample space for relaxation and comfort during your stay.
Be Aware of Temperature Control
A couple of guests experienced issues with room temperature, so it may be helpful to check the functionality of the air conditioning or heating in the room upon arrival.
Engage with the Hospitable Staff
Many guests praised the kindness and hospitality of the hotel staff, so don't hesitate to engage with them for any assistance or recommendations during your stay.
Consider Exploring the River Shore
Several guests appreciated the hotel's location on the river shore, so consider taking a leisurely stroll along the river for a pleasant and scenic experience.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about 'Palazzo'
Low season | January |
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High season | January |
Average price (weeknight) | $42 |
When to book a room at 'Palazzo'
FAQs when booking at 'Palazzo'
Nearby hotels and places to stay
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Value for money | 8.7 |
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Distance to city center | 2.7 mi |
Nearest Airport | Kostanay |
Distance to airport | 3.4 mi |