Guest reviews
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Couples
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Families
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Overall Rating
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9.7 "Terrific location."10.0 "
City centre within easy reach , said 100%." 9.7 "97%liked the proximity to sightseeing ." 8.8 "88%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." -
9.4 "Excellent value."
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9.2 "World class service."9.8 "98% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." -
9.0 "Awesome vibe."8.2 "82% thought, the
hotel was modern ." 10.0 "100%enjoyed the friendly atmosphere ." 10.0 "100% said it was astylish hotel ." -
8.9 "Amenities are good."8.9 "89% thought the
building was wonderful ." 10.0 "100% thought thearchitecture was beautiful ." -
4.2 "Breakfast is below average."
Overall Rating
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9.7 "Terrific location."10.0 "
City centre within easy reach , said 100%." -
9.2 "Excellent value."
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9.2 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.0 "Awesome vibe."
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8.7 "Generally very clean."8.0 "80% said
rooms were clean ."
Overall Rating
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9.7 "Terrific location."
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9.4 "World class service."9.9 "99% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." -
8.2 "Rooms are great."8.4 "84% thought
rooms were spacious ." -
8.1 "Comfort level is high."8.4 "84% thought
rooms were spacious ."
Overall Rating
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9.5 "Terrific location."
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9.1 "World class service."9.9 "99% found the
staff to be very friendly ." -
8.0 "Rooms are great."8.4 "84% thought
rooms were spacious ." -
8.0 "Comfort level is high."8.4 "84% thought
rooms were spacious ."
Recent reviews
- All reviews
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- Neutral
- Negative
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7.3review from
The freedom offered by an apartment with its own heating system was very good, well appointed and comfortable, a real home from home. Nothing the Crystal suites were superb
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7.3review from
They were very helpfull at all times It was in a good location, very quite and well appionted
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8.0review from
This was a fantastic location, about 10 minute walk from the Main Square. Apartment was lovely and clean and very comfortable. Staff were excellent and recommended some places to eat. Plus there is a yummy cupcake shop on the corner.
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7.7review from
friendly staff and quality accommodation
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8.0review from
The staff and the location were great! The Wonderful restaurants and cafes very nearby you can walk to all the sites in the old town. Also the apartment is very safe, not that it’s an issue in Krakow.
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8.0review from
A spacious apartment, well furnished, with top-of-the-line appliances. Exceptionally clean. Modern design. Safe neighborhood. Pleasant, helpful staff. There were no serious flaws. The selection of tv channels was meagre for an English-speaking family, but we were in Krakow to tour, not watch tv.
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7.6review from
Very nice and helpful staff. Apartments are well located, within a short walking distance from the city centre. They are in an excellent condition and very clean. Really good value for money. Just to mention a couple of things although they were not that big of a deal. Two of my friends didn't fancy the size/height of pillows. This wasn't a problem for me though and slept like a baby! Also there were only 2 bath and 2 hand towels to share between 4 people. You would expect to have at least a bath towel for each individual.
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6.6review from
The apartment we styed in was spotlessy clean and beautifully designed.Just 5 mins walk from the heart of Cracow...great location,not busy street!!!Friendly staff with excellent english!!We enjoyed our stay and highly recomend Crystal Suites to everyone !!!! No
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8.0review from
We enjoyed every minute of our stay in Krakow and Crystal Suites! The penthouse suite was clean, well equiped, nice furniture, great beds..The list could be even longer. The location is very attractive; it is central and quiet at the same time. We had the pleasure of getting to know Katherina in the reception. She was very service-minded with excellent English skills and knowledge of the town. If you ever go to Krakow; this is te place to stay!
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7.6review from
very clean, a short walk to the old town square, quiet, cool, very well set up the only thing would be that the third person did not find the sofa bed comfortable...when we booked we didn't understand that the third bed would be a sofa bed in the living room/kitchen
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8.0review from
This was a fantastic location, about 10 minute walk from the Main Square. Apartment was lovely and clean and very comfortable. Staff were excellent and recommended some places to eat. Plus there is a yummy cupcake shop on the corner.
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8.0review from
The staff and the location were great! The Wonderful restaurants and cafes very nearby you can walk to all the sites in the old town. Also the apartment is very safe, not that it’s an issue in Krakow.
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8.0review from
A spacious apartment, well furnished, with top-of-the-line appliances. Exceptionally clean. Modern design. Safe neighborhood. Pleasant, helpful staff. There were no serious flaws. The selection of tv channels was meagre for an English-speaking family, but we were in Krakow to tour, not watch tv.
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8.0review from
We enjoyed every minute of our stay in Krakow and Crystal Suites! The penthouse suite was clean, well equiped, nice furniture, great beds..The list could be even longer. The location is very attractive; it is central and quiet at the same time. We had the pleasure of getting to know Katherina in the reception. She was very service-minded with excellent English skills and knowledge of the town. If you ever go to Krakow; this is te place to stay!
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7.3review from
The freedom offered by an apartment with its own heating system was very good, well appointed and comfortable, a real home from home. Nothing the Crystal suites were superb
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7.3review from
They were very helpfull at all times It was in a good location, very quite and well appionted
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7.7review from
friendly staff and quality accommodation
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7.6review from
Very nice and helpful staff. Apartments are well located, within a short walking distance from the city centre. They are in an excellent condition and very clean. Really good value for money. Just to mention a couple of things although they were not that big of a deal. Two of my friends didn't fancy the size/height of pillows. This wasn't a problem for me though and slept like a baby! Also there were only 2 bath and 2 hand towels to share between 4 people. You would expect to have at least a bath towel for each individual.
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6.6review from
The apartment we styed in was spotlessy clean and beautifully designed.Just 5 mins walk from the heart of Cracow...great location,not busy street!!!Friendly staff with excellent english!!We enjoyed our stay and highly recomend Crystal Suites to everyone !!!! No
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7.6review from
very clean, a short walk to the old town square, quiet, cool, very well set up the only thing would be that the third person did not find the sofa bed comfortable...when we booked we didn't understand that the third bed would be a sofa bed in the living room/kitchen
