Pros: Very nice staff at Krakow airport - young employee sorry dont have his name
Apr 26 2017
Pros: easy drop off
Sep 18 2017
Cons: I ordered a Mercedes Benz through kayak for a specific price and called ahead in advance to make sure that I would receive the car. The worker told me I would as long as I had a reservation, but upon arrival, I was told to contact budget because there must've been a problem with the reservation, and they told me to contact kayak. All of this was a big hassle, and I just got a different car instead. I'm unsatisfied and won't be using kayak anymore.
Aug 7 2017
Pros: Excelent service. Very nice car.
Sep 11 2017
Pros: The staff was friendly and service good. I received a free upgrade on my rental! I loved the car.