Find Cheap Flights to Krakow J. Paul II Balice

The Dreamliner used was in good condition

Staff need to be trained on how to talk to passengers. Half the staff would frown at the smallest of requests. In short I wouldn't have taken the flight if I knew the quality of service that was on my eay

Tablet in front of me full of movies and shows made it great for a long flight

Little tight but I was in economy

The flight on time and comfort

Nothing

Not much turbulent. Smooth.

I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.

Flight was delayed over 2 hours. They don't announce anything on the speaker to keep you informed so we almost missed the flight altogether The vouchers they gave us for our wait weren't offered until just before boarding so we spent cash and never used the vouchers.

Flight arrived on time. f

Food was for pay and no entertainment.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing

Plane delayed, missed connecting flight, spent 7 hours at airport waiting for next plane.

N/A

Unpleasant crew members

Everything

great flight

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!

Not much

We paid cash for business class seats on this flight and they were terrible seats. They were NOT business class, they did not recline and there was no leg room. Nothing offered to drink upon boarding. All they did was take economy class seats, three wide, and put a thing on the middle seat to hold drinks. It was terrible and we will avoid Lufthansa in the future, and we travel a lot.

cheap(?)

everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...

The breakfast served in the route Abuja to Heathrow was very hot and tasty. The hostesses were great. Good service overall

Nothing

The crews are ok

The seats are not too comfortable

Wifi spotty

The plane was not full

I wish it truly were Finnair instead of American: The seat, the legroom, the fact that you have to pay 20% more to have the same rotten seat 12 rows further up front, the food that's barely fit for human consumption, the presence of 20 year old cathode screens that can't be watched but do prevent the cabin being dark, etc.

That it was an hour late. There were no boarding announcements.

Worst flight experience in my life. Multiple factors. Worst customer service. Will NEVER fly with Norwegian again, even if it means paying double the price

Food was rather boring, but a nice gesture. Paying for in flight entertainment was not expected. Crew was hospitable, but naggy at times.

The seats were unbearable. I have flown an international flight before and it wasn't nearly as uncomfortable as this flight was. You people purposely make coach unbearable so that we pretty much have to suck it up and pay the extra money to fly in the better section where when I flew in Lufthansa it was comfy and I had no problems. I will NEVER fly with condor again after this trip. You are a pathetic excuse for an airline

Crew was nice!!! Trip was good..

Baggage at airport took 1 hour to get... Airport issue, I guess!!! No free food...

Efficient, short flight

Still no amenities, but at least this time it was short and we were better prepared.

Timeliness, cleanliness, friendly crew and personnel.

The boarding area staff were extremely helpful and immediately got me on an SAS flight to Heathrow to connect to a United Airlines flight to SFO. They also rushed my suitcase directly through to United.

That I didn't get a chance to actually fly on AirBerlin!

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey