Very nice restaurant. All staff were excellent except for one porter who allowed wife and children to struggle with heavy suitcases while he carried nothing at all. The other porter was extremely helpful.
See comment about one particular porter. Bathroom was smelly at times.
Very good breakfast and useful to have transport to airport arranged, albeit at a cost.
Didn't know we'd be put in the annexe, very uncomfortable beds, no air conditioning. Hotel in horrible location along dimly lit streets.
the batory is the perfect hotel for sight-seeing in Krakow 5 minutes from city centre in a quiet area.Breakfasts are the best i have had in any continental hotel.
having to leave.
very good place to stay during a trip to Krakow - very close to the city center (10 minutes walking)
the only negative was noise throgh the walls (but it was not very bad)
Very kind staff, good location and excelent breakfast
Bad matresses. It was cold and we hat to walk from and to the main buildings to use the restaurant or to contact the reception desk
central position helpfull reception english-speaking staff at retaurant and reception
not one building
the hotel staff
many ambulances passing nearby the hotel
The staff was very friendly and always helpful, breakfast was lovely, (though if you stay there for more than 3 days it becomes a bit boring), the location was fantastic and fairly quiet. Also, there's an internet cafe right around the corner and great places to eat max 10 min walk away. Did I mention the great staff?
There was no AC in the room, though we were given a fan (which we asked for). There was no option for a handicap room for 4 which was disapointing, we had to either order another room or make do, but the hotel staff was helpful and understanding to our predicament. The beds were very uncomfortable and you must read the sign in the bathroom to understand where to put the towels if you wish them replaced. Only the sign is in English and Polish only!
The location was amazing and the staff were incredibly helpful.
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